Lion Pavilion VIP Ambassador狮子楼VIP接待大使
1.Greet the VIP guests, get familiar with
the booking situation and understand the preferences of VIP guests.
迎接问候VIP宾人、熟悉预定情况以及了解VIP客人喜好。
2.Be familiar with the various dishes of the
restaurant, make food introduction and recommendation for VIP guests;
熟知餐厅各色菜品,为VIP客人做好菜品介绍及推荐。
3.Conduct all preparatory work in a timely
and effective manner according to standards and requirements.
依照标准及要求及时有效的进行所有准备性工作。
4.To ensure that VIP guests expectations
are met or exceeded by providing an efficient, friendly and attentive service.
以高效、友好、切实的服务达到并超越VIP客人的期望。
岗位要求
1. More than 1 years working experience in
the same position.
1年以上同岗位工作经验。
2. familiar with the hotel's customer
service requirements.
熟悉掌握酒店对客服务的要求。
3. professional and responsible, civilized
behavior.
有事业心和责任感,行为举止文明礼貌。
4.Good interpersonal, communication and
organizational skills.
具备良好的人际关系、沟通和组织能力。