MAJOR FUNCTION 主要功能:
Under the guidance supervision of the Assistant Executive Housekeeper and established policies and procedures of the Hotel and the Housekeeping Department, supervise the activities and behavior of Room Attendants/Housemen to ensure clean, orderly and attractive guestrooms and surrounding Public Area; suggest and develop training programs to improve efficiency, productivity and performance of Room Attendants.
在管家部副管家的指导下,制定管家部一系列的政策和制度。指导客房服务员的活动以及行为,保证他们对客房和公共区域的清洁和有序的工作。建议和规划有效的客房服务员培训计划。
JOB SPECIFICATION 职位要求:
1.Ability to master guest room cleaning, sanitation and maintenance.
有管理客房清洁并保持卫生标准的能力。
2.Ability to master “ make up” and “ turn down” bed procedures.会整理和折转床的程序。
3.Ability to master proper use and maintenance of housekeeping equipment.
会使用客房部的工具,并保养好。
4.Ability to master and keep inventory control of guest and cleaning supplies.
会客用品的盘点和清洁。