1. Drive Market Share and Revenue Performance.
推动市场份额和收入。
2. Develop overall pricing strategy to include all market segments and distribution channels.
发展总体定价策略包括细分市场和分销渠道。
3. Effectively manage and be in control of all inventory.
有效地管理和控制所有的房间库存。
4. Responsible for effective implementation and compliance with Kempinski Revenue Management Standards and initiatives.
负责有效实施和遵守凯宾斯基收益管理标准和计划。
5. Ensure all distribution channels are optimized.
确保所有分销渠道进行了效用最大化。
6. Share best RM practices and key learning’s with peers and management.
分享最佳房间管理实践和学习与同事的管理。
7. Play a leader role on the property’s weekly RM & operation meetings.
主持每周房间管理会议和运营会议。
8. Produce accurate forecast on weekly and monthly basis (+/-5%).
对于每周每月有一个准确的预测。
9. Training, developing, and motivating staff to increase productivity.
培训、发展和激励员工提高工作效率。
10. Participates in staff recruitment, organizes on-the-job and monthly training for all staff, supervises and managers performance in order to ensure clients’ satisfaction and adherence to Kempinski service standards.
参与员工招聘、组织全体在职员工的月度培训，监督管理者的工作表现，以确保客户的满意度和坚持凯宾斯基的服务标准。
11. Controls rates for group business, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%.
控制团队价格，团队的房态和及时的释放，特别是住房率达到85%以上的高峰期。
12. Supervises the Reservations Agents in their daily duties, including pick-ups, travel agents’ commissions, staff responses to clients, etc.
在日常工作中，监督预定文员的工作职责，包括日常订房,旅行社佣金，员工对客户的回应等。
13. Updates Serenata Configuration / Offers / Confirmation letters set UP in corporate design, if applicable.
根据酒店设计更新 报价/确认信件，如果适用的话。
14. Controls Rate Override report on a daily basis for all departments.
控制利率覆盖所有部门每天的报告。
15. Assists in the preparation of the annual rooms budget and the manning guide for reservations.
协助准备年度预算和人员配备指导。
16. To follow up on lost business and bring information about them to the knowledge of the department superiors.
跟进丢失的业务并向部门的上级汇报信息。
17. To keep close follow up on developments of the competitor hotels (occupancy, renovation, special campaigns, theme events etc).
与竞争酒店保持密切的联系，并跟进发展 (入住率、翻新、特殊活动、主题活动等)。
18. To spot-check reservations made the previous day and check all VIP arrivals.
检查预定抵店和检查所有贵宾到达。
19. To prepare reports on a monthly basis.
准备月度报表。
20. To keep department informed of all changes in systems or procedures.
系统程序的任何变更都要通知相关部门。
21. To monitor group bookings and work closely with group department in order to achieve budgeted figures.
监控团队预定和与团队组织部门密切合作以达到完成预算数据。
22. Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
最大化在部门内员工的生产力和士气,并持续维持纪律在酒店指南和地方性法规。
23. Internal upsell program for reservation department.
预定部的内部增销计划。
24. Conduct annual performance evaluations.
进行年度工作表现评估。
25. Performs any other duties as assigned to him/her by management.
执行其他职责分配。
