工作职责： • Provide prompt, efficient and courteous services to guests, members and visitors • 向客人、会员和来访者提供及时、高效和礼貌的服务。 • Maintain Health Club facilities according to set standards of order and cleanliness • 按照既定次序和清洁标准来维护健身俱乐部设施。 • Report repairs and maintenance problems to supervisor • 向主管汇报维修和保养问题。 • Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information • 熟悉酒店的设施、活动、设备、服务和其它相关情况，以便向客人提供准确信息。 • Be knowledgeable about all hotel facilities in order to promote and sell them to guests • 熟知酒店所有设施，以便向客人进行推销。 • Ensure guests amenities, towels, linen and other guests needs have ample supply • 确保充分供应客人的用品、毛巾、布草等。 • Liaise with inter－facing departments such as Laundry, Housekeeping and Engineering to provide great service • 与关联部门，如洗衣房、客房部和工程部进行沟通，以向客人提供上乘服务。 • Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders • 为客人、会员和已登记的儿童开展活动与服务，对其做相关说明并提醒其注意安全。 任职资格： • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。