Job overview 职位概述 · Provide efficient transport services for guests and hotel executives. · 为客人和酒店高管提供交通服务。 · Responsible for safe transfer of guests from all determined locations · 负责将客人从所有指定地点安全送达 · Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day · 凭借令人愉快的性格和有效的沟通技巧取得客户的满意，并且总要主动与客人打招呼 · Maintain good knowledge of the city routes locations and hotel facilities · 熟知城市路线、地点和酒店设施 · Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required · 知晓航班时间，并按客人要求协助其处理和装载行李 · Maintain a high standard of personal hygiene and be well groomed and well dressed at all times · 保持个人卫生， 随时保持个人形象和穿着整洁 · Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance · 尽力熟知客人的名字，特别是熟客和长包房的客人，注意观察情况以向客人提供协助 · Assist in valet parking when not assigned any duty · 在没有工作任务时协助代客泊车 · Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests · 熟知酒店设施和服务情况，并以此向客人推销酒店 · Keep abreast of activities in your city which may affect driving times or routes and relay this to management · 了解所在城市的活动，如发现可能影响驾驶时间或路线的情况应向管理层汇报 · Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards · 负责载客车辆的保养和清洁，并按照酒店形象标准对车辆进行维护 · Performs other duties as may be assigned by the Rooms Division Manager · 执行房务部经理可能分派的其它任务 · Valid driver's license required for Hotel van and car. · 拥有驾驶酒店面包车和汽车所需的有效驾驶执照。