【岗位职责】
1、协助上级统筹酒店各层级岗位的招聘配置工作,牵头开发社招、校招、校企合作、行业推荐等多元化人才渠道;持续完善酒店人才储备体系,优化招聘流程与人才质量,保障各部门用人需求及时满足。
Assist the supervisor in overseeing the recruitment and allocation of positions at all levels of the hotel, and take the lead in developing diversified talent channels such as social recruitment, campus recruitment, school-enterprise cooperation and industry referrals. Continuously improve the hotel's talent reserve system, optimize recruitment processes and talent quality, and ensure the timely fulfillment of employment needs of all departments.
2、协助上级统筹酒店薪酬福利体系与绩效考核体系的落地执行;监督员工薪酬核算、社保公积金缴纳、个税申报与薪资发放全流程,确保数据准确、发放合规;推动各部门绩效考核工作有序开展,分析绩效数据并输出优化建议,优化员工激励机制与福利体系,保障薪酬福利的内部公平性与外部竞争力。Assist the supervisor in overseeing the implementation of the hotel's compensation and benefits system and performance appraisal system, and control the human resource cost budget. Supervise the whole process of employee salary calculation, social security and housing fund contribution, individual tax declaration and salary payment to ensure accurate data and compliant payment. Promote the orderly development of performance appraisal work in all departments, analyze performance data and put forward optimization suggestions, optimize employee incentive mechanisms and welfare systems, and ensure internal fairness and external competitiveness of compensation and benefits.
3、协助上级统筹搭建并落地酒店员工培训与人才发展体系,制定年度培训计划与人才培养方案;组织开展新员工入职培训、岗位技能提升、管理层领导力发展等各类培训项目,跟进培训效果评估与持续优化;牵头搭建酒店人才梯队培养与晋升机制,挖掘核心潜力员工,开展骨干人才与管理储备人才培养,支撑酒店中长期人才发展需求。
Assist the supervisor in overseeing the establishment and implementation of the hotel's employee training and talent development system, and formulate annual training plans and talent development programs. Organize various training programs such as new employee onboarding training, job skill improvement and management leadership development, and follow up training effectiveness evaluation and continuous optimization. Take the lead in building the hotel's talent echelon training and promotion mechanism, tap high-potential core employees, carry out training for backbone talents and management reserve talents, and support the hotel's medium and long-term talent development needs.
4、协助上级统筹酒店员工全生命周期劳动关系管理,规范劳动合同签订、续签、变更、解除等全流程操作;搭建多维度员工沟通渠道,组织员工关怀活动、离职面谈与员工满意度调研,妥善处理员工诉求与劳动争议;严格把控用工合规风险,确保各项人事操作符合国家劳动法规、地方政策及集团规范,维护和谐稳定的员工关系与雇主品牌形象。
Assist the supervisor in overseeing the full life cycle labor relations management of hotel employees, and standardize the whole process of labor contract signing, renewal, modification and termination. Establish multi-dimensional employee communication channels, organize employee care activities, exit interviews and employee satisfaction surveys, and properly handle employee demands and labor disputes. Strictly control employment compliance risks, ensure all personnel operations comply with national labor laws and regulations, local policies and group specifications, and maintain harmonious and stable employee relations and employer brand image.
5、协助上级对部门日常运营与团队管理,制定部门工作目标与工作计划,合理分配工作任务;指导下属员工能力提升,开展部门内部绩效考核与技能培训,打造高效专业的 HR 团队;高效对接酒店各业务部门、集团人力资源部及外部合作机构,协同推进各项人力项目落地,配合酒店重大经营活动、重要接待的人力调配与支持工作。
Assist the supervisor in the daily operation and team management of the department, formulate departmental work objectives and work plans, and reasonably assign work tasks. Guide subordinates to improve their capabilities, carry out internal performance appraisal and skill training of the department, and build an efficient and professional HR team. Efficiently connect with all business departments of the hotel, the Group Human Resources Department and external partners, coordinate the implementation of various HR projects, and cooperate with manpower allocation and support for major business activities and important receptions of the hotel.
6、负责人力资源信息系统的日常运维与数据管控,确保人事数据准确完整;定期编制人力资源统计分析报表,监控人员流失率、招聘达成率等为上级提供专业的数据支撑。
Responsible for the daily operation, maintenance and data control of the human resource information system to ensure the accuracy and completeness of personnel data. Regularly prepare human resource statistical analysis reports, monitor core indicators such as employee turnover rate and recruitment achievement rate, and provide professional data support for the supervisor.
7、完成上级领导交办的其他人力资源相关工作任务。 Perform other human resource related tasks assigned by the superior leadership.
【岗位要求】
1、本科及以上学历,人力资源管理、工商管理等相关专业优先。Bachelor's degree or above, major in Human Resource Management, Business Administration or related fields is preferred.
2、1 年及以上同岗位人事经理管理经验。With 1+ years of management experience as HR Manager at the same level.
3、至少具备招聘、薪酬福利或学习与发展板块工作经验。Working experience in at least one of the HR functional modules: Recruitment, Compensation & Benefits, or Learning & Development.