§ To learn and assist with the development, maintenance and update of a detailed Department Operations Manual that reflects policies & procedures, work processes and standards of performance within the Division.
学习并协助制定、保持及更新详细的部门营运手册。营运手册要包括部门的政策及程序，部门的工作程序及标准。确保每年的更新要准确反映任何改变。
§ To learn and assist with the preparation of the annual Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of associates.
学习并协助准备部门年度预算，确保部门的预算考虑到了酒店的生意目标及员工的需要。
§ To learn and assist with the preparation and regular update of the Departmental Budget, ensuring targets are met and costs are effectively controlled.
学习并协助及时更新部门的预算情况，确保预算得到很好的执行，成本得到有效控制。
§ To learn and assist to ensure that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.
学习并协助确保建立有效的电子和手工档案系统。
§ To learn and liaise and organise with related department that the established are strictly adhered to.
学习与有关部门联系，确保相关制度得到遵守和执行。
§ To learn and ensure that all guests related belongings and requirements are handled and distributed properly.
学习并协助确保客人所有的个人物品和要求的都得到妥善的处理。
§ To learn and ensure that all guests services are being handled according to the Department Operations Manual requirements.
学习并确保所有对客服务都符合部门营运手册的标准和要求。
§ To learn and ensure that all guest information and documents are being handled in a proper manner to protect the confidentiality of guest information.
学习并确保所有客人的信息和文件都得到妥善处理，确保保密性。
§ To actively demonstrate the specific value philosophy of Hyatt Hotels Corporation and lead by example.
积极践行凯悦酒店集团的价值观并率先垂范。
§ To ensure to have a complete understanding of and adhere to the Hotel’s policy relating to fire, hygiene, health and safety.
确保完全贯彻执行酒店关于消防、卫生、健康和安全方面的规章。
§ Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.
根据酒店、行业和公司的指引，回应需求、进行调整，执行任何合理的任务及额外职责。
