1. Supervise on department operation ensure the correct implementation of safety inspections and make sure the safety of hotel property, guests, associates 督导本部门的运作，保证安全巡查工作的正确执行，确保酒店、客人和员工的财产及人身安全 2. Responsible for the supervision and inspection of the hotel all fire equipment and safety and rescue equipment, and ensure in the normal use state (for example: fire alarm systems, fire extinguishers, door alarm system, etc.) 负责督促检查酒店各消防设备和安全救生器材，并确保其使用状态正常（例如：消防报警系统、灭火器、门磁报警系统等） 3. Conduct training for associates on put out the fire, evacuation training, evacuation drills and other skills to meet actually operation level 对酒店员工进行灭火、疏散逃生等技能的培训和演练，定期对酒店义务消防队进行培训，并确保义务消防队队员的实操水平 4. Make sure associate will pass engineering defects while found it during patrol to ENG department for maintains 确保安全巡查记录中的维修问题及时通知给工程部 5. Minimize the incidence of Theft issues 遵照酒店准则将偷盗事件的发生率降到最低 6. Reasonable arrange security associate to be accompany to whom will carry on large amount of money 合理安排警卫对携带大量现金的同事提供押款服务 7. Reasonable arrange security guard on duty at hotel entrance and exit to make sure there is no safety issues occurred 根据情况在酒店相关的出入口合理安排警卫值勤，以确保酒店周围无闲杂人员滞留等 8. Constantly inspect on hotel master key assignment and make sure carrier is response for it 随机抽查酒店客房万能钥匙的分配情况，并明确钥匙的持有人责任 9. The safety of the hotel is checked randomly to ensure the implementation of the hotel safety measures, such as the unobstructed exit of the fire passage / safety exit, the non equipment stacking before the fire hydrant gate, the cleaning and spray head configuration of the cargo storage areas 对酒店的安全状况进行随机检查，以保证酒店安全保卫措施的实行，如走火通道/安全出口的通畅，消火栓门前无设备堆放，各货物堆放区的清洁和喷淋头的配置情况等 10. Arrange associate to participate in any safety related issue to learn how to review incident report, do incident research, and find out repose person and use it as case study to avoid it happen again 安排人员参加在酒店内发生的任何有关安全保卫事件的处理，认真审阅事故报告及开展调查工作，以找出事件的起因及责任人（必要时采取相应措施），并考虑如何在今后杜绝此类事件的发生 11. Promote to training system from human recourse, make training plans, organize trainings 推广使用厦门集美喜来登大酒店人力资源管理系统的模式对员工进行培训，制定出业务培训计划，实施定期的单独培训和小组培训，指导制定和实施新员工的培训规程 12. The implementation of job evaluation on staff and provide regular guidance on goal setting 对员工实施工作评估，并定期提供指导和制定正确的工作目标； 13. Take appropriate solution on handling guest complains, build good relationship with guests 采取适当的方法解决客人投诉，通过与客人交流，建立起友好、信任和满意的客户关系 14. Conduct crisis manager process and make sure every associate is skillful of it 制定酒店紧急事件处理程序，并确保酒店每一位员工都能够熟练掌握 15. Set up department police and goals according to hotel goals and guideline 按照酒店的目标和指导方针制定部门的工作政策和程序 16. Compliance with hotel policies and procedures of work, compliance with operating rules and the Sheraton Grand Xia Men JiMei hotel employee handbook terms 遵守酒店的工作政策及程序，遵守厦门集美喜来登大酒店的运营规则及员工手册中的条款 17. Use positive professional attitude other departments and colleagues, build a good working relationship. Promote teamwork to ensure effective two-way communication 以积极专业的态度与酒店各部门及同事沟通，建立起良好的工作关系，增进团队精神确保有效的双向交流 18. Supervision over various documents, reports, letters, memoranda, and other related businesses information 督导部门准备并保存各类文件、报告、信件、备忘录及其他相关业务资料 19. Build good relationship with police and fire office and actively cooperate with them； 与公安\消防部门建立起良好的工作关系并积极沟通合作； 20. Take immediately action on required works 完成上级交办的其它各项工作指令

1、持续监视安全装置中紧急的状况。 Continuously monitors installed safety devices for emergency readiness. 2、巡逻公共区域，餐厅，客用楼梯，办公室，植物室，以及酒店的其他地方，确保这些地方和酒店内、外财产的安全，并使客人和员工觉得舒适。 Patrols public areas, restaurants, guest floors, offices, plant roomsand all other areas of the Hotel, ensuring safety, security and comfort of allguests, hotel personnel and property in and around the Hotel. 3、熟悉酒店的布局、地址、消防喷洒系统、烟雾测杆器、防火的设备、紧急出口、消防监控室、消防指示器、紧急疏散和公共地址系统、酒店外的紧急集合地点、火/炸弹的威胁、安全程序，酒店的服务电梯以及紧急救护的设备。 Conversant with every detail of the Hotel layout and the location andfunction of sprinkler system and smoke detectors, fire fighting equipmentand emergency exits, fire control room and fire indicator panels, emergencyevacuation and public address systems. 4、严格遵守酒店营运的程序，例如预防火灾、灭火、交通管制、保安和巡查。 Strictly adheres to hotel operation procedure, e.g. fire prevention,fire fighting, transportation management, security and patrols. 5、巡查所有指定的地点，确保酒店的安全，以及员工和客人的财产的安全。 Patrols designated place ensuring hotel safety, property security ofassociates and guests. 6、调查员工和客人的事故和事件。 Investigates accidents and incidents of associates and guests. 7、根据当地的政策，遵守所有的规章制度。 Liaises with them on all required regulations and activities. 8、处理、调查并报告所有有关偷窃、事故、受伤、财产损坏、暴力行为和侵害的事，如有需要的话，协助当地警方对客人、来访者或员工进行询问。 Handles investigation and reports finding on all incidents involvesthefts, accidents, injuries, property damages, vandalism and trespassing fromguests, visitors or hotel personnel with the assistance of local police ifnecessary. 9、通过员工入口，掌握并控制所有员工的出入。 Monitors and controls the movement of all associates leaving andentering the Hotel through the associate entrance. 10、根据所建立的钥匙政策和程序，记录并严格遵守发放钥匙，要立即向副经理或保安经理汇报矛盾之处。 Records and strictly controls the issuing of all master keys and otherkeys within the Hotel according to the established Key Policies &Procedures and to report any discrepancy immediately to the Assistant SecurityManager and Security Manager. 11、在结束营业时护送现金从餐厅到酒店的保险箱、总出纳到银行。 Provides escorts to cashiers upon shift-ends from Outlet to hotel safe,and General Cashier from hotel to bank when required.

Carry out fire prevention and fire safety work with Director of loss prevention supervision； 在防损总监的直接领导下，开展并完成酒店各项安全及消防防火工作； Bring associates to take action on necessary training ； 带领部门员工开展各项培训（训练）； Assist Director of Loss Prevention to supervise fire prevention and life safety； 协助防损总监督导检查酒店各部门的安全及消防防火工作情况； Inspections on the important areas, analyze on problems and find solution； 对各重点部位的安全情况进行检查，分析隐患并提出改进办法，保障绝对安全； Handle associates shift arrange and guest complains during operation； 处理员工交接班安排和客人投诉； Supervise the implementation of each shift during operation, correct any bad phenomena, criticize and educate those who violate the rules, and propose handling suggestions to the loss prevention director for those who meet the penalty provisions； 督查各班次在运作中的执行情况，对纠正违规行为，对违规人员进行批评教育，对触犯处罚规定的行为，向防损总监提出处理建议； Supervise on shift lead with fire prevention and life safety issue； 督导属下各主管做好各项安全和消防防火工作； When the loss prevention director is on leave or not on duty, he/she should proactively fulfill the duties and obligations of the loss prevention director.； 如防损总监休息或外出时，应主动履行防损总监的职责和义务； According to the hotel's manual standards, supervise the department staff to maintain a good personal image; 根据酒店的手册标准，督导部门员工保持良好的个人形象； Follow the hotel's policy, code of conduct and procedures； 遵守酒店的政策、行为准则及程序； Accept the supervisor checks of work, supervision, management and evaluation from Director of Security； 接受上级的工作检查、监督、管理和评估； Be response for own discipline, dereliction of duty (negligence) actions； 保持自律性、为自己的失职（渎职）行为负责。 Complete other various work instructions assigned by the Loss Prevention Director; 完成防损总监交办的其它各项工作指令；