Position Summary职位概述 Under the general guidance and supervision of the Director of Sales, Senior Sales Managers, in coordination with the Commercial Director, implements all sales activities in his/her area of responsibility, and assist Sales Manager handles groups less than 10 guestrooms, as well as the catering in house. 在销售总监，高级销售经理协调管理下，在商务总监的指导下完成所有销售活动，并协助销售经理负责除宴会外10间客房以内的团队，使他/她所负责区域的住房产量和收入最大化。 1. Implements all sales action plans related to his/her market area as outlined in the Marketing Plan. 以市场销售计划为指导,针对所在市场执行所有销售计划。  2.  Establishes and maintains files on major active accounts within his/her market areas. 与负责市场区域的客户建立良好关系，维持客户资料的更新。 3. Promotes and produces sales leads for other Hilton hotels. 向客户推荐集团内其他连锁酒店。 4. Provides feedback to the Director of Business Development/Director of Sales/Senior Sales Managers/Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his/her market areas. 通过直接拜访，电话销售，发送邮件的方式给他/她负责区域的客户，在发现市场有任何变化时，包括竞争对手所有的信息变更，都要及时反馈信息给业务发展总监/销售总监/高级销售经理。 5.  Assist sale manager to conduct hotel inspection for all walk in, meeting group and contracted clients and plan next step for future follow 协助销售经理负责所有散客、团队以及协议客户参观酒店并制定后期跟进计划。 6. To meet and welcome some top key accounts, group organizer and VIP guests upon check-in. 在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。 7. Disseminates sales related information to other departments as appropriate. 适当的将销售部的信息共享与其他部门。 8. Attends all pre-conference meetings, as required, arranged by the Banquet Sales Department and assists in the preparation of post-conference reports. 积极参与宴会及会议沟通协调会，并协助宴会销售部跟进宴会或会议中发生的事件。 9. Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. 在及时和高效率的一致方法上实施所有职责，根据酒店建立的政策方针保持酒店在市场的有利位置。 10.Establishes and maintains effective team member relations. 建立良好的工作关系。 11.Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members.   对所有酒店的客人/客户/员工保持高水准的专业性。 12.Performs related duties and special projects as assigned. 认真履行所分配的工作和特殊任务。 13.The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要 ，该部门有权更改或补充该职位描述。 14. Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。

1、协助团队负责人对会员客户管理体系的建立、维护和完善，提升用户消费体验，推动优化会员构成比例增加有效会员数量； 2、负责通过电脑、短信、微信等各项工具，完善会员档案； 3、本科及以上学历，性格活泼开朗，具备较强的逻辑及表达能力； 4、具备运营思维，善于换位思考，有较强的学习能力和执行力； 5、完成相关行政工作。 年底双薪、提供吃、带薪年假、节日福利、员工生日礼、专业培训、职业发展通道、丰富的员工活动定期体检、高温补贴、入职购买社保； 职位亮点: 晋升空间大，福利待遇好。 工作地址：成都市天府新区La CADIERE 天际8楼（一号线武汉路站直达）

Sales Coordinator销售协调员 【职位描述】 Primary Responsibilities主要职责 Reporting to Director of Sales, responsibilities and essential job functions include but are not limited to the following:  • Consistently offers professional, engaging and friendly service  • Sales Coordinators are required at all times to be in observance of Hotel and Company policies and procedures, and interdepartmental cooperation  • Observance of Hotel and Company policies and procedures are to include the promotion and participation in the Colleague Engagement Survey , Health and Safety and JD Power initiatives • Administrative support to the Sales Managers to include but not limited to, proposals, contracts, expense reports, entering sales activities into Opera Sales & Catering, answering the telephone, responding to e-mails, checking guestroom and function space availability, making room reservations for clients, amenity forms and transportation requests • Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands • Maintains positive relationships with all guests and vendors • Maintains account, contact, activity and business details within Opera S&C according to Fairmont standards • Ensures delivery of expected guest service through follow up and coordination with other hotel departments   • Actively participates in prescribed sales training • Other duties, as assigned 直接汇报上级为销售总监，该职位的责任和基本职能包括但不仅限于以下内容：  • 始终如一地提供专业、友好和周到的服务 • 确保向内部和外部宾客提供主动、周到的服务 • 优先处理所有电话和上门拜访，根据需要安排预约 • 与所有客人，供应商，同事以及全球分销网络保持良好关系 • 确保所有的促销资料都是更新的 • 准备并发出月底报告 • 公司客户销售协调员必须始终遵守酒店的政策和程序，以及部门间的合作 • 协助销售处理包括但不限于，报价书，合同，花费报销，输入销售活动在系统中，接听电话，回复邮件，查客房和场地预定情况为客户预定房间以及用车需求 • 根据费尔蒙标准，通过使用Opera S&C系统维护客户、联系人、活动和业务细节 • 跟进活动与其他部门沟通，确保为客人提供超过预期的服务  • 积极参加指定的销售培训 • 上级主管安排的其它任务 Knowledge and Experience知识和经验 • Previous experience is an asset  • Knowledge of Opera Sales & Catering, Opera PM, Outlook; Word; Excel; Power Point  • Successful completion of the Sales Manager FSI  • Previous hotel experience either in Sales or an Operational Department an asset  • Must be able to work well under pressure in a fast paced and constantly changing environment • Good written and verbal communication skills • Must be fluent in Chinese  • English as a second language an asset • 有销售经验优先 • 有相关领域的本科学历者优先 • 需要出色的书面和口头沟通技能 • 出色的人际交往和问题处理能力 • 高度负责和可靠 • 能够将注意力集中于宾客的需求，在任何时候始终保持冷静和礼貌 • 要求能熟练操作计算机尤其是微软应用程序和/或相关计算机应用程序  • 能在压力下胜任工作 • 流利的中文读写能力 • 良好的英文读写能力  Your team and working environment: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. 成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。 成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。 Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

岗位职责 1. 负责市场销售部的日常行政、协调工作。 2. 维护档案系统（手写版及电子版）。 3. 负责资料的搜集，整理，分析和储备工作。 4. 负责管理销售印刷品等物资。 5. 向客户收集信息。 6. 协助市场销售经理处理相关文稿及信息收集。 7. 协助市场销售经理开展酒店销售活动。 8.协助市场销售经理撰写、编辑和检查酒店相关资料。 岗位要求 1. 知识 1） 学历要求：相关专业大学专科及以上 2） 专业要求：营销等相关专业 3） 工作经验要求：一年以上相关职位工作经验 2. 技能 1） 熟知酒店的设施设备、各种服务项目、产品特点、酒店经营方针及销售策略等信息。 2） 掌握\熟悉营销和推广业务。 3） 具有一定的社交活动能力。 4） 熟练使用办公软件，具备文字编辑能力。 5） 熟练使用英语。 3. 职业素养要求  6） 具有团队精神和创新意识 7） 责任感强  8） 服务意识 4. 其他责任 1） 了解旅游业现状及政府有关政策、法律和条款规定。 2） 具有良好的公关形象。 3） 掌握基本社交礼仪。