工作职责：1.制定酒店战略、年度预算与商业计划，对整体盈利能力和投资回报负责。 2.建立并优化组织管理系统，督导酒店各部门高效运作。 3.主导市场定位、价格策略及全面销售工作，酒店收入。 4.确保产品与服务符合品牌标准，提升宾客满意度与品牌声誉。 5.有效管理业主关系，维护与政府、社区、合作伙伴的良好关系。 任职条件： 1.有5年以上酒店管理或相关行业从业背景，3年以上管理经验。 2.较强战略思维、商业敏锐度、财务分析能力、卓越的领导力与沟通技巧。 2.本科及以上学历，酒店管理或工商管理专业。

工作职责： 1、负责酒管公司旗下酒店前期筹开及后期运营管理工作； 2、具有良好的销售能力，制定酒店营销计划，参与酒店销售预算； 3、对于酒店的发展和营业额的提高提出可行性操作的方案，提升酒店赢利； 4、把控分店各项支出，合理降本增项，提高分店利润； 5、熟悉连锁酒店运营管理，具有战略制定与实施能力，以及敏锐的市场感知及客投资人维护能力。 任职要求： 1、高端店总经验3年以上，有全服酒店及综合体项目管理经验。 2、具备风险管控能力，能有效应对品质审计、安全事件及重大客诉，近三年网评分稳定在4.8分以上。 3、具备团队搭建、中层培养及品牌标准落地的实操能力，能推动SOP在复杂业态中完整落地。

工作地点在天津武清，薪资面议 岗位职责: 1、运营管理：全面负责酒店整体经营运转，统筹前厅、客房、后勤等各项工作，落实服务标准与管理制度，保障门店合规、稳定运营。 2、业绩经营：承接门店经营指标，负责线上线下客源渠道维护，合理调控房态房价，优化经营策略，提升入住率与门店整体收益。 3、团队管理：负责门店员工招聘、培训、排班及绩效考核，搭建稳定服务团队，做好日常团队管理与氛围维护。 4、客诉口碑：及时妥善处理客户投诉与突发问题，收集客户反馈，优化服务质量，维护酒店口碑与品牌形象。 5、成本与安全：管控门店物资耗材、运营成本及设备运维，落实消防安全、治安管理，定期排查隐患，保障门店安全经营。 任职要求： 1、大专及以上学历，10年以上酒店店长或门店管理相关工作经验，熟悉酒店全套运营流程。 2、具备基础门店经营、线上运营、成本管控能力，能独立完成门店业绩目标。 3、具备良好的团队管理、沟通协调及应急处理能力，善于处理客诉与突发问题。 4、品行端正、责任心强，抗压能力强，服从公司管理，。 5、熟悉酒店消防、治安及卫生合规标准，具备安全管理及风险防控意识。

岗位职责： 1、负责集团海外酒店（非洲坦桑尼亚）的前期筹开及后期运营管理工作； 2、制定酒店持续发展及营收提升、降本增效方案并落实； 3、具有良好的销售能力，制定酒店营销计划，参与酒店销售预算； 4、负责酒店团队建设和员工管理、人才培养，贯彻公司的企业文化和管理制度，营造良好的工作氛围； 5、妥善处理酒店内各类突发事件。 岗位要求： 1、年龄30-45岁； 2、热爱酒店行业，英语可用于工作语言，协调能力及服务意识； 3、酒店行业经验8年以上，2年中高端酒店总经理管理经验（既往管理酒店RevPAR≥350元，点评分≥4.85）优先； 4、具备中高端连锁酒店门店筹备及全面运营管理经验，熟悉海外酒店各部门服务及管理流程； 5、能适应海外工作环境及当地文化，有海外酒店工作经验者优先。 薪资范围： RMB25k～35K（具体面议）

岗位职责： 1、承接公司整体发展战略，制定年度经营规划与预算，对整体营收、利润、拓店等核心经营结果负责，定期经营复盘，及时调整经营策略，驱动品牌规模化扩张。 2、全盘统筹全域运营体系建设，搭建门店前厅后厨 SOP 标准，管控食安、出品、服务；主导新店选址、营建、开业全流程，持续优化成本，打磨单店盈利模型。 3、统筹品牌营销与业务增长，负责外卖、新媒体、线下营销、会员体系建设；研判市场竞品，迭代产品矩阵，策划品牌活动，打造品牌差异化竞争优势。 4、搭建完整核心管理班子，建立绩效考核与激励机制，搭建管理及店长人才储备梯队，塑造企业文化，解决连锁扩张的人才供给问题。 5、统筹供应链优化，把控食材损耗；负责食安、用工、消防、舆情等风险管控；对外对接合作方、行业及政府资源，设计落地门店合伙人整套机制。 任职要求： 1、 8年及以上连锁餐饮行业综合管理经验，至少5年高管（总经理/COO/运营一把手）任职经历；有快餐连锁品牌全盘运营实战经验优先；拥有大百上千家门店规模化管理、新店拓店成熟成功案例。 2、 具备极强经营思维，精通餐饮财务模型，熟练分析营收、毛利、人效、坪效、损耗等经营数据，擅长成本管控、单店盈利模型优化；懂线上外卖运营、实体门店营销。 3、能够独立搭建连锁标准化运营体系、人才体系；熟悉直营管理，有门店合伙人、加盟体系操盘经验优先。 4、具备战略眼光，极强执行力、统筹决策能力；抗压能力强，愿意深入一线巡店调研；职业操守端正，坚守廉洁底线；认同民生餐饮赛道长期价值，长期稳定发展。 5、能够接受山东省内出差；年龄35–48周岁，条件特别优秀可适当放宽。

About the job At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand Swissôtel is a premium, globally present brand on the cusp of luxury, renowned for Swiss quest of excellence. It embodies "Crafting Pure Living" through engineered precision and authentic care, curating only the best to vitalize guests and nurture their holistic well-being. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

THE BRAND Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with more than 120 chic and remarkable hotels in the world’s most sought after destinations. Sofitel exudes a refined and understated sense of modern luxury, always blending a touch of French decadence with the very best of the locale. Sofitel is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Pre-opening Experience is required ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable Join us!

At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand The MGallery Hotel Collection brand thoughtfully selects and curates unique properties around the world, forming a storied collection of boutique hotels with true soul where captivating stories are lived and shared. With more than 100 properties, each MGallery tells a unique story inspired by its own remarkable past or the destination it calls home. From bespoke design and sensorial mixology to well-being dedicated to everyday self-care, MGallery hotels are places where guests can enjoy an exquisite travel experience. MGallery Hotel Collection guests live a distinctive story through their delightful visits to these stylish, thoughtful and decidedly singular hotels. MGallery Hotel Collection is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Chinese Speaking is required ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

About the job At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand Fairmont is where occasions are celebrated and history is made. Landmark hotels with unrivalled presence, authentic experiences and unforgettable moments have attracted visitors to Fairmont and its destinations since 1907. The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs and Fairmont Peace Hotel in Shanghai are but a few of these iconic luxury hotels, forever linked to the special places where they reside. Famous for its engaging service, grand public spaces, locally inspired cuisine and celebrated bars and lounges, Fairmont promises the grandest of moments that will be remembered long after any visit. With a worldwide portfolio of more than 80 hotels, Fairmont also takes great pride in its deep community roots and leadership in sustainability. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

About the job At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About Brand Pullman Hotels & Resorts sets a new tempo in global travel and living, delivering an inspiring, energizing and enriching experience to new entrepreneurs. Pullman welcomes guests with the space they need to focus, work and play. Forward-thinking, hyper-connected and with a passion for art and fitness, Pullman retains the adventurous spirit and open-minded ambition that drove it to become a pioneering travel brand over 150 years ago. Pullman is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum 20 years’ operational management experience and including minimum of 8 -10 years' GM experience in Premium hotels in International Chain Hotels’ Operations ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

At Accor, we are more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine luxury hospitality and inspire new ways to experience the world. About our Luxury Brand Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with more than 120 chic and remarkable hotels in the world’s most sought after destinations. Sofitel exudes a refined and understated sense of modern luxury, always blending a touch of French decadence with the very best of the locale. Sofitel is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. THE ROLE ● Increases and maintains the value of the asset. Owns and manages the relationship with owner. ● Oversees the day to day operations of the hotel in accordance with company standards, mission statement, vision and values. ● The maximization of financial performance, guest satisfaction and Brand colleagues development is an integral part of the position. ● Is directly responsible for the implementation of sales and revenue management strategy of the hotel. ● Be able to take logical decisions and immediate actions. ● Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy. ● Growing business – A good overview of finances, think about the future and decide on strategic initiatives. ● Creates an environment which encourages innovation; breaks down hierarchy; challenges thinking in a constructive way. THE MUST HAVES ● Minimum of 10 years’ experience in international chain hotels and including minimum of 5-8 years’ operational management experience in Luxury or Lifestyle full-service hotels. Minimum of 1-3 years’ General Manager experience ● Strong match with Accor’s Leader Capability Framework ● Must be energetic, strategic, creative, dynamic and able to clearly communicate how plans will deliver on overall goals ● Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel ● Effective management style, hands-on and approachable

【岗位职责】 1、全面负责酒店的日常运营管理，制定并实施年度经营计划与预算，确保完成营收、利润及客户满意度等核心指标。 2、统筹协调酒店各部门工作，优化服务流程，提升宾客体验与品牌口碑。 3、建立健全酒店管理制度、操作规范和应急预案，监督执行情况，保障安全、卫生及服务质量。 4、主导市场拓展与营销策略，与集团、渠道商及本地客户保持良好合作，提升酒店市场占有率与收益。 5、负责团队建设与人才培养，组织培训、绩效考核及员工关系管理，打造高效专业团队。 6、控制运营成本，审核采购、能耗及人力成本，提升资源利用效率，实现经营效益稳步提升。 7、定期向上级汇报经营数据及管理动态，参与集团战略会议，落实总部各项决议与品牌标准。 【岗位要求】 1、本科及以上学历，酒店管理、旅游管理或相关专业优先。 2、10年以上酒店行业工作经验，其中至少5年同岗位全面管理经验，有国际品牌或星级酒店管理背景者优先。 3、年龄40-50岁，具备优秀的领导力、决策力与抗压能力，能适应高强度工作节奏。 4、熟悉酒店各模块运营流程及行业法规，具备财务分析、预算管控及营销策划能力。 5、出色的沟通协调与客户服务意识，善于处理突发状况及复杂人际关系。 6、持有酒店职业经理人资格证书或相关专业认证者优先考虑。 7、诚信敬业，责任心强，能长期驻店并接受弹性工作时间。

工作职责： What is the job? As General Manager you will manage the day to day leadership, operations and direction of the hotel, maximising on sales and revenue, driving financial returns, driving great guest experience and running a safe hotel. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area as well as managing owner relationship and partnership. Your day to day People Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy Develop, implement and monitor team member succession planning to ensure future bench strength Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance Oversee HR related actions in accordance with company rules and policies Effectively managing owner relationship and partnership include all key stake holders Guest Experience Demonstrate as brand ambassador by maintaining compliance with all required brand and service standards Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations Speak to guests – ask for their feedback and build relationships Financial Prepare annual capital, cash flow and sales and marketing plans. Analyse financials to drive revenues, future profitability and maximum return on investment Use distribution channels and technology platforms to drive revenue and maximise market share Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses Develop and carry out action plans to be environmentally－conscious by taking steps to reduce the hotel’s carbon footprint 任职资格： Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration  Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience  Experience required may vary based on size and complexity of operation  Must speak fluent English and Chinese.

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 大专以上学历，酒店管理相关管理专业。 2、 从事X星级酒店工作X 年以上，具有X年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

工作职责： With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike. The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability. This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director. As a team, he / she will build and maintain a good public image for the hotel and achieve an ‘esprit de corps‘ amongst team members. What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Recognize Hilton‘s brand culture and live Hilton‘s values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short－ and long－ term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel‘s operating conditions and it is satisfied with the hotel‘s operation. Perform all relevant requirements and tasks of Hilton. 任职资格： What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 3 year of General Manager experience with international chain hotels 5 years above as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full－service hotels and resorts to extended－stay suites and mid－priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all！

工作概述： 指挥并领导酒店日常事务，提高财务回报，促进员工发展，打造并维护独特的宾客体验，执行品牌标准，提升酒店和品牌在当地的知名度。尊重和了解宾客的需求和他们追求的目标，认可赞赏他们，确保宾客得到尊重和重视，并体验到他们的非凡地位。 岗位职责： 1、全面负责酒店的筹开、运营及管理，贯彻执行郁锦香品牌的各项运营标准。 2、全面主持酒店的管理工作，根据酒店经营目标制订年度预算和经营实施计划，制订并实施各项营销策略。 3、监管酒店各项工作顺利进行，做好酒店内部的部门协调、酒店的运营、服务质量管理等有关工作。 4、制订酒店员工的发展计划和团队建设，提高员工的满意度。 5、做好员工的每月考评工作和工资发放，做到奖惩分明，公平公正。 6、认真处理好客户投诉和意见,并及时予以改正。 7、主持或组织酒店的各项会议，听取各方意见和建议，掌握酒店经营全局，协调各方关系，及时解决发现的问题。 8、领导酒店安全管理工作，落实酒店安保和消防制度，保障客人和员工的人身安全和酒店财产安全。 9、保持和维系相关政府部门的良好关系，遵纪守法，树立酒店的良好形象。 10、认真仔细地做好酒店的客户、销售、人资、培训、工程技术等文档保存工作，保持酒店经营的连续性。 11、与业主方就酒店的经营管理保持良好沟通，处理并解决好投资人对于酒店经营管理的诉求。 12、组建团队，带领酒店全体员工共同努力完成酒店的各项经营管理目标。 13、建立酒店人才制度，做好人才培养，为丽亭和郁锦香品牌人才战略提供支撑。 14、保持与品牌/区域的有效沟通和交流，定期汇报。 任职要求： 1、年龄38-50岁，大专及以上学历，或酒店管理或旅游相关教育水平; 2、至少5年以上在中高端品牌及类似规模的酒店担任总经理的经验，所需的经验可能因操作的规模和复杂性而异； 3、熟悉属地酒店市场，具备成熟本地商业、商旅、宴会团建渠道及异业合作资源，可独立拓展客源、落地市场化商业合作，掌握属地行业监管合规对接经验。 3、有5年以上高星品牌酒店总监级以上的工作经验者优先； 4、擅长酒店市场销售、商务接待与客户维护，具备成熟的经营操盘能力者优先； 5、扎实的专业知识，熟知各部门的营运； 6、杰出的领导能力，无财务红线问题； 7、拥有人力资源和人才的卓越管理； 8、对可持续发展和环境保护领域有很好的了解； 9、强大的销售和营销技能以及良好的收益管理知识；

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科及以上学历，相关管理专业。 2、 从事5星级酒店工作3 年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

【岗位职责】 全面负责酒店日常运营管理，制定月度 / 季度 / 年度经营计划、营收目标、成本管控目标，拆解到各部门并跟进落地执行，确保完成酒店经营业绩指标。 负责酒店团队建设与管理，完善薪酬绩效体系、培训体系、晋升通道，激发团队积极性，降低人员流失率，打造高绩效运营团队。 负责酒店品牌建设与口碑管理，把控全流程服务质量，处理重大客诉与突发事件，维护酒店品牌形象，提升客户满意度与市场口碑。 负责酒店市场拓展与营销管理，根据市场变化动态调整定价策略、营销方案、渠道布局，优化客源结构，提升客房出租率、平均房价、餐饮营收等核心经营指标。 负责酒店财务管控，审核酒店财务报表、成本支出、资金使用情况，严控运营成本，提升盈利水平，确保酒店财务健康、合规经营。 负责酒店安全生产管理，落实消防安全、治安安全、食品安全、设施设备安全管理制度，定期开展安全检查与应急演练，确保酒店安全运营零事故。 维护酒店与政府主管部门、合作单位、核心客户的良好合作关系，为酒店运营创造良好的外部环境。 完成投资人 / 业主方交办的其他经营管理相关工作。 【岗位要求】 1、 从事连锁酒店工作10 年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 有销售经验为佳。

职位概述 | Position Overview 我们正在中国寻找一位经验丰富、商业导向且执行力强的酒店总经理。该职位全面负责酒店的经营管理、财务业绩、宾客体验、团队建设及业主关系，确保酒店达到品牌标准并实现持续的业务增长和盈利目标。 We are seeking an experienced, commercially driven and hands-on General Manager to lead one of our hotels in China. The GM will have full responsibility for hotel operations, financial performance, guest experience, people leadership and owner relations, ensuring strong business results while delivering TUI brand standards. 主要职责 ●全面负责酒店日常运营及经营管理，对酒店整体业绩负责； ●制定并执行年度经营计划、预算及商业策略，重点推动营收、GOP及盈利能力； ●密切关注市场和竞争对手表现，及时调整销售、收益及市场策略； ●强化销售导向，积极拓展企业客户、MICE、休闲及本地市场业务； ●持续提升宾客满意度、服务品质及品牌表现； ●建立高效、有责任感的管理团队，明确目标并推动执行； ●严格控制人工、采购及各项运营成本，提高经营效率； ●与业主建立专业、透明且以结果为导向的合作关系； ●确保酒店符合当地法律法规、品牌标准及集团相关政策； ●与 TUI 区域团队紧密合作，完成酒店经营及战略目标。 Responsibilities ● Take full responsibility for the overall operation and business performance of the hotel; ● Develop and execute the annual business plan, budget and commercial strategy, with a strong focus on revenue, GOP and profitability; ● Closely monitor market and competitor performance and adjust sales, revenue and marketing strategies accordingly; ● Drive business development across corporate, MICE, leisure and local market segments; ● Continuously improve guest satisfaction, service quality and brand performance; ● Build and lead a high-performing, accountable management team; ● Maintain strong cost discipline across payroll, procurement and hotel operations; ● Develop a professional, transparent and results-oriented relationship with the hotel owner; ● Ensure compliance with local regulations, TUI brand standards and corporate policies; ● Work closely with the TUI regional team to achieve the hotel’s operational and strategic objectives. 任职要求 l 具有国际品牌酒店总经理或同等级高级管理岗位经验； l 具备优秀的商业意识及完整的酒店 P&L 管理能力； l 熟悉中国酒店市场及主要销售和分销渠道； l 销售能力强，能够主动走向市场、拜访客户并创造业务机会； l 具备较强的收益管理及成本控制意识； l 结果导向，具备较强的执行力和解决问题能力； l 具有成熟的业主沟通及关系管理能力； l 领导力强，同时愿意深入运营一线； l 中文流利，具备良好的英文工作及沟通能力。 Qualification： ●Proven experience as a General Manager or equivalent senior leader within an international hotel environment; ●Strong commercial acumen with solid hotel P&L management experience; ●Good knowledge of the China hospitality market and key distribution channels; ●Strong sales orientation with the ability to actively engage clients and generate new business; ●Strong understanding of revenue management and cost control; ●Results-driven with strong execution and problem-solving capabilities; ●Proven ability to manage owner and stakeholder relationships; ● A strong leader who is also prepared to remain hands-on and close to the operation; ●Fluent Mandarin with good professional English communication skills.