Job
Summary
职位简述
§ The Retail Clerk will
work on a rotation basis within the Atlantis Brand Retail Outlets. The rotation
is based on sales performance and will involve working indoors and outdoors
across the resort.
§ 零售员工将在亚特兰蒂斯品牌零售店内轮流工作。 轮换是基于销售业绩,将涉及整个度假村的室内和室外工作。
Key
Duties and Responsibilities
主要义务和职责
§ Delivering service
standards as per the companies and departments standards
§ 按照公司及部门标准进行服务
§ Meeting individual
revenue targets (sales) on the shop floor on a daily basis.
§ 每天完成店铺及个人销售目标
§ Ensure process is
followed to minimize stock loss – damages/returns and exchanges follow up the
policies and procedures set.
§ 确保遵循流程最大程度减少库存损耗-损坏赔偿和交易严格按照所设定政策及流程执行
§ Promote effective
communication and adequate information flow within the assigned store with your
colleagues and Team leaders.
§ 在所分配的商店内与同事及领导保持有效的沟通和充分的信息交流
§ Ensuring the retail
outlet is presented to the highest standard on a daily basis.
§ 确保零售店内每天呈现最高标准
§ Take instruction from
Shop Floor Team Leaders.
§ 遵从店内领班及店长的指导
.Job Purpose:
工作目的
To conduct selling, present merchandises and provide necessary product
information to customers in order to ensure sales budget are met or exceeded.
引导销售,介绍物品以及为客人提供必要的产品信息以确保销售预算达到或超出目标
KEY RESULT AREAS
主要工作职责
1.
To attend to guests, perform selling and execute up
selling strategies in order to achieve sales budget in respective outlet in
charge.
对客销售,营运销售以及执行促销策略以达到所负责店面的预算
2.
To execute shop floor task lists as per standard
operating procedures.
执行营运标准程序所设立的店面工作
3.
To ensure that excellent customer service is carried
out as per trainings/guidelines.
按照培训/指导守则确保优秀的对客服务
4.
To always provide product knowledge and presentation
to guests.
掌握产品知识并介绍给客人
5.
To ensure that the gallery is always presentable and
excellent visual display is maintained.
确保店面整洁,摆设完好
6.
To carry out non-shop floor and/or administrative
task lists as assigned by Sale Supervisor/ Operations Executive effectively.
执行销售主管/营运代理所分配的非店面行政工作
7.
To conduct and implement stock take as planned.
按照计划参与盘点
8.
To monitor stock movement and ensure stock control
procedures are carried out effectively.
监察货物流动并保证货物控制流程得以有效实施
PERSONAL SPECIFICATION
个人能力描述
· Excellent
English language skills
优秀的英语技能
· Good
customer relations skills
良好的与客人沟通技能
· Positive
outgoing personality
积极的开朗的外向型的个性
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Relation Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.