Responsible for accurate, courteous and efficient check-in for serviced apartment guests, ensuring satisfactory service during stay and handling guest complaints in a timely manner. Handle miscellaneous collection of all serviced residence guests according to established apartment requirements. Provide information for guest or visitor inquiry.
负责服务公寓客人的准确、礼貌和有效的登记入住,确保入住期间满意的服务,及时处理客人投诉。按照既定的公寓要求处理所有服务公寓客人的杂费收款事宜。为客人或访客查询提供信息。
销售经理负责达到其负责细分市场的客房与餐饮销售指标;通过系统和有效的客户关系管理,代表酒店与客户保持持续的接触来推广酒店并实现销售业绩。 管理下属有效地完成每日任务,并根据要求及时更新并记录销售结果。
Sales Manager is responsible in achieving the room sales and f&b objectives of his/her market and business segments.
Represents and promotes the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through Customer Relationship Management. Supervises subordinates to ensure all daily tasks are completed in a timely fashion.
Maintains and updates sales records manually and electronically as required.