· To maintain a high guest service focus and excellent rapport by approaching the job with the guests always in mind and being proactive in a timely manner towards their needs and requests as detailed in the Brand architecture section the Spirit of The Individuality Program handout. 根据品牌建设及精神所述，秉承以客为先的宗旨，主动及时关注意客人的需求。 向客人展示优质个性化服务。 · To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues. 具有积极的影响力，有责任心，主动解决问题，善于与客人及同事沟通。 · To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested. 工作中灵活变通，反应敏捷，能果断地根据具体情况而改变工作要求。 · To ensure the opening and closing of the swimming pool procedures are carried out smoothly and efficiently. 确保泳池的营业和关闭顺利有效地进行。 · To contribute ideas and suggestions and actively promote the services to enhance operational/environmental procedures and facilities in the property. 为部门的运作程序，改善环境设施等提供意见。 · To meet, greet and bid farewell to all guest with a warm, friendly and genuine smile. 以热情、友好和真诚的笑容来迎接、问候，欢送所有的客人。 · Ensures sufficient stock of items in swimming pool areas including towels, water, beverages, magazines, newspapers, and amenities. 确保所有泳池区域有充足的库存物品，包括毛巾、水、饮料、杂志、报纸和便利设施。 · Be vigilant and responsible for the safety of all guests within the pool areas. 随时警惕和负责游泳池区域内客人的人身安全。 · To maintain the cleanliness of pool area, pick up any trash and place into the garbage bin. 保持游泳池区域干净，将垃圾投放到垃圾桶内。 · To ensure that all activities and job functions are performed in a safe environment using proper safety techniques. 运用正确安全的技术确保所有的活动及工作在安全的环境中进行。 · Check the water quality of the swimming pool regularly every day and record it. 每日定时检查泳池水质并书面记录。. · To attend to all malfunctioning equipment and follow ups.  Issue work order for maintenance issues. 注意出故障的设备并跟进其维修事宜。 · Good command of rescue equipment and rescue skills. Master first aid skills and emergency medical procedures. 熟练运用救生器材和救生技巧，掌握急救技巧和紧急医疗程序。 · Before the emergency medical service ready to care and simple disposal. 在紧急医疗服务之前做好护理和简单处置的准备。 · Follows Occupational Health and Safety regulations. 遵循职业健康和安全条例。 · Ensures adherence to Hotel’s Code of Ethics. 确保遵守酒店的道德准则。