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  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Best practice financial accounting processes in a robust control environment ✓ Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. ✓ Where applicable the above must include the accounts for Hilton’s branch or subsidiary. ✓ Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliations performed of all accounts. ✓ Ensure compliance with the management agreement with Hilton, and any Owner / Lease agreement. ✓ Maintain a focused system of internal controls, which will provide effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy. ✓ Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. ✓ Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. ✓ Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. ✓ Liaise and co-operate with both Internal and External Audit. Ensure that an effective programmed of in-hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self-audits as required. ✓ Develop best practice financial accounting and control procedures. Financial reporting and control to be areas of continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action ✓ Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented. ✓ Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards. ✓ Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, Pro-plan system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business ✓ Support and advice on financial matters to the General Manager and to the hotel team, including the interpretation of financial data. ✓ Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. ✓ Provide financial skills to support business development initiatives Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information ✓ With Project Managers, support the implementation of financial and related systems in the hotel. ✓ With the ISM ensure proper use and maintenance of financial systems, including adequate security and back-up procedures. ✓ Acts as the guardian of the integrity of data flowing into the accounting system. Ensures that control process is sound in systems that interface directly or indirectly with the accounting system. Works with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. ✓ Continually develops the usage of financial systems to ensure the highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment ✓ Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns for the projects. ✓ Prepare the annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. ✓ Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. ✓ Perform post investment audit on major capital investments. Communicates results of post investment reviews within the management team and ensures actions are taken to learn from such results and maximize returns. ✓ Ensure compliance with HI capital policy. Maintain proper control and recording of project spending. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting ✓ Take a support role to the General Manager in hotel strategic planning. Emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. ✓ Manage the formulation, review and approval process for budgeting within the hotel. ✓ Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. ✓ Provides alerts to senior management and to the Area/Regional office via regular forecasts, outlook reports or via ad hoc reporting concerning positive or negative trends in the business. Works with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. AVOIDS SURPRISES. Investment in People: Ensuring the best person in each job, in an environment of continuous development ✓ Recruit and retain the best people for the job. Make good use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance Department. ✓ Aim to maximize efficiency in the accounting department. We should aim for optimum staffing levels by joining and leveraging Nanjing FSSC. Recognize that a highly organized Accounts Office is often a sign of effective management. ✓ Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance. ✓ Ensure you manage specific measurable objectives. Give regular feedback including appraisals. ✓ Both the Director of Finance and Assistant Financial Controller should have a personal development plan. ✓ Provide training to enhance the financial skills of the Management Team as a whole. Utilize tools such as Hilton University & Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control ✓ Minimize the level of working capital, with particular emphasis on the management of debtors, and receivables. ✓ Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. ✓ Ensure full reconciliation of all bank accounts on a weekly basis. The highest standards of control must be always maintained over all cash and bank balances. ✓ The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group policy and following best practice principles – once established the Commercial Director applies such policies and controls. ✓ It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. ✓ The Director of Finance must review all accounts receivable with the Commercial Director monthly and ensure that there are no recoverability issues. ✓ It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base ✓ Understand and measure the cost of drivers for the hotel. Utilize innovative analysis to stimulate thought and management action. ✓ Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. ✓ Benchmark costs against other comparable hotels. Identify cost reduction opportunities. Manage financial risks of the business. ✓ Set an example for the hotel by operating an efficient and cost-effective finance department. Additional Notes: ✓ The Director of Finance has direct responsibility to the General Manager of the hotel combined with responsibility to the Regional Finance Director for the maintenance of professional standards. In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the VP Finance for guidance. ✓ The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director/Area VP Finance in consultation with the hotel General Manager. No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director/Area VP Finance. 任职资格: Bachelor’s degree and above. Financial/Accounting major and certificate, e.g. ACCA/ CPA are preferred. ✓ A minimum of 5-8 years of experience in finance, with at least 2-3 years in finance leadership role such as Finance Manager or Financial Controller. ✓ Maintaining rigorous adherence to financial regulations, standards, and internal controls. ✓ Proficiency in financial software and Microsoft Office applications. Knowledge of accounting principles, financial reporting standards, and budgeting processes is crucial. ✓ Advance Financial capability, including strong analytical skills to interpret financial data, create forecasts, and develop budget plans. ✓ Good verbal and written communication skills are required. ✓ Fluent in written and spoken English
  • 法务经理

    8千-1万
    遵义 | 2年以上 | 本科 | 提供食宿
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 山清水秀
    • 五险一金
    • 投递简历
    负责酒店质量管理体系与食品安全制度的制定、完善与落实监督;全面负责食品安全管控,开展专项检查,确保餐饮服务符合卫生标准;组织日常质检与专项检查,召开质检会议,跟踪问题整改,提升服务品质;处理客人投诉,汇总分析质量信息,编制数据报告并提出改进建议;组织开展全员质量与食品安全培训,提升质量意识;完成质量文档管理及其他上级交办的任务。
  • 造价工程师

    1.15万-1.38万
    武汉 | 经验不限 | 大专
    • 五险一金
    • 定期体检
    • 提供食宿
    • 生日福利
    • 节假日福利
    • 高温补贴
    • 带薪年假
    • 投递简历
    职责: 1、需要掌握工程项目管理、工程项目预结算、工程成本控制等相关专业知识; 2、负责过房建工程成本控制工作,负责过大型项目的全过程成本管理的完整流程工作,具备标杆房企项目多项目成本管理工作经验者优先; 3、责任心、执行力强;具备较强的组织计划、管理协调、谈判沟通等技能;诚信廉洁,勤奋敬业,有良好的职业素养。 1、全日制大专及以上学历; 2、工程造价相关专业; 3、具有一级/二级造价工程师证书优先; 4、熟练掌握广联达软件操作、CAD看图软件操作能力
  • 法务经理

    1.1万-1.3万
    深圳 | 3年以上 | 本科 | 提供食宿
    • 免费机票
    • 带薪年假
    • 年底双薪
    • 包吃包住
    • 节日礼金
    • 人性化管理
    • 员工生日礼物
    • 五险一金
    • 补充医疗保险
    • 员工班车接送
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责:  1.根据国家劳动法规及公司政策,不断优化完善公司各项规章制度及流程,规避风险。 2.负责公司相关合同协议的拟定、审核、管理,参与重大合同的调研及谈判工作,保障业务合法合规。  3.为公司经营决策提供法律支持,识别并评估潜在法律风险,作出预警机制和提出防范建议。 4.处理公司涉及的诉讼、仲裁、调解等法律纠纷,积极与外部律师团队沟通协调,提供相关材料,维护公司合法权益。 5.跟踪法律法规及政策变化,及时更新公司合规管理制度体系,组织开展相关法律法规、合规制度及典型案例的宣贯培训,提升全员的合法合规意识。 6.公司领导交办的其他工作。 任职资格:  1.大学本科及以上学历,法学等相关专业毕业。  2.3年以上公司法务工作经验。 3.具备扎实的法律专业知识,熟悉民法典、公司法、劳动法等相关法律法规,有相关法律纠纷处理项目经验。 4.具有专业化的法律思维,具备较强的沟通能力、组织协调能力、文字处理能力、执行力和良好的职业道德操守。 5.中共党员优先考虑。
  • 上海 | 10年以上 | 学历不限
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    • 投递简历
    To offer legal advice for business units and management teams in Mainland China and worldwide. This position will provide both strategic and tactical guidance, consultation and support to stakeholders on a comprehensive range of legal and associated issues, including advice and guidance on hospitality business development and operational matters.  Act as a trusted business partner to provide advice and counsel to senior management and other key stakeholders on a broad spectrum of legal topics and matters, of current and developing legal issues and trends in relevant area of expertise Provide legal and strategic support across our business units and management teams in Mainland China and worldwide, with particular focus on hotel management / franchise arrangements, property sales and leasing matters and data privacy.  Draft, review and negotiate general commercial contracts, including letter of intents, hotel management and franchise agreements, joint venture agreements, tenancy and general conveyancing documentations, employment agreements and other commercial agreements and arrangements. Provide legal support on matters related to day-to-day operations, including keeping record of legal documents and proceedings for the company, facilitate filings of licensing forms and other statutory requirements, advising on and providing guidance on new legal developments impacting the business. Advise, manage and guide strategy of contentious matters, including advising on and managing effective litigation management, discovery process and settlement strategies; and dealing with regulators and investigators including state and regional administration for market regulation.  Guide management and business operations on Mainland China and international regulatory and compliance issues, including advising on and ensuring compliance of hotels policies and practices with applicable laws and regulations (e.g. privacy and record keeping). Work with local leaders to develop appropriate risk mitigation strategies and ensure proactive legal advice is effectively and efficiently delivered in order to mitigate present and potential future risk and exposure.  Provide training to internal stakeholders on legal developments and suggested best practices. Select and retains outside counsel, as required and to work effectively with outside counsel.  Report effectively to Head of Legal. Academic and Working Qualifications LLB or Juris Doctor (JD) from an accredited law school. Qualified as a Mainland China lawyer  5 years or more of legal experience in leading international law firms or reputable corporations Demonstrates ability to guide, manage and coordinate the work of different business units, including experience in developing and implement legal strategies and solutions Ability to function independently and effectively Ability to multi-task and successfully execute multiple projects, priorities and schedules simultaneously with high level of personal and professional integrity and trustworthiness with strong work ethics  Excellent interpersonal, analytical/problem solving and communication skills Ability to travel domestically as needed, as much as 50% of time Proficiency in English and Mandarin About Langham Hospitality Group    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.  For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
  • 成都 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    1、确保公司法务工作健康且有效的制定并履行。 2、督促及检查各部门在工作中涉及到法律法务方面事务的合理落实并对所出现的问题给予意见及支持。 3、参与酒店经济方面的谈判签署并监督执行,力争公司权益最大化的同时促进公司与酒店项目的双赢。 4、落实业主交办的其他工作。
  • 法务经理

    8千-1.2万
    沈阳 | 2年以上 | 本科
    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    • 节日礼物
    • 岗位晋升
    • 五险一金
    • 年底双薪
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服务中档酒店 | 2000人以上
    • 投递简历
    【工作内容】 1、负责处理华北区域(黑龙江、吉林、辽宁、内蒙古部分城市、北京、天津、河北)内提报文件的初步审核,初步收集风险管理初始信息,做好风险上报; 2、协助处理区域日常法律事务,包括但不限于诉讼、仲裁、合规管理,能够对风险进行初步评估,做好风险上报; 3、处理日常流程类工作,包括但不限于申请法律事务用印、区域法律事务费用报销等。 【任职要求】 1、法学相关专业本科及以上学历,具备扎实的法律理论基础; 2、具备良好的逻辑思维能力、沟通协调能力和抗压能力,有较强的风险防范意识; 3、对企业法律事务有浓厚兴趣,愿意在法务领域长期发展; 4、有团队合作意识,遵守工作纪律,服从公司安排,能适应快节奏的工作环境; 5、通过国家法律职业资格考试; 6、具有企业法务两年以上工作经验或者两年以上律师事务所经验; 7、有相关酒店行业经验优先。
  • 总账会计

    6千-8千
    宁德 | 3年以上 | 大专 | 提供食宿
    • 管理规范
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 美女多
    国际高端酒店/5星级 | 50-99人
    • 投递简历
    【岗位职责】 1、遵守财经纪律,执行财务制度,严格执行《会计法》。 2、负责月末会计核算处理,确保账账相符、账证相符、账表相符。 3、负责统计报表的编制和报送工作,按规定时间及时报送。 4、审核各类记账凭证和编制会计凭证。 5、审查和清理账户,账簿摘要内容要求完整和精炼。 6、协助信贷会计组织资金回收;协助成本会计和资产会计定期进行财产、物资和材料的盘点工作。 7、审核每日现金、银行存款日报表,并在签章后,报送财务总监。 【岗位要求】 1、大专学历,财务会计专业毕业。 2、具有中级会计师以上职称,熟悉酒店帐务税务流程。 3、熟悉办公软件及财务软件,熟悉银行、锐务、工商的工作流程。 4、能独立核算企业的账务工作,懂得相关法律法规。 5、工作细致、严谨,具有较强的工作热情和责任感。 6、为人诚实可靠,品质正直,有吃苦耐劳的精神。
  • 会计审计

    4千-6千
    宁德 | 3年以上 | 大专
    • 五险一金
    • 全勤奖
    • 绩效奖金
    • 法定三薪
    • 提供员工宿舍
    • 免费工作餐
    • 工龄奖金
    • 带薪年假
    • 月休8天
    • 岗位晋升
    有限服务中档酒店 | 50-99人
    • 投递简历
    一、岗位职责 1.负责酒店日常账务处理,包括收入、成本、费用的核算,审核原始凭证并编制记账凭证,确保账证、账账、账表相符。 2.办理发票审核、付款审批及应付账款管理,跟进供应商发票事宜,确保付款合规且附有完整支持文件。 3.按时完成税务申报、税款缴纳及汇算清缴,熟悉酒店行业税收政策,保障税务合规。 4.编制月度 / 年度财务报表及统计报表,协助完成月末结账、计提核算,提供基础财务分析。 5.定期参与固定资产、库存物资盘点,核对账实差异,维护资产台账准确性。 6.审核每日现金、银行存款日报表,按要求报送上级;管理会计档案,做好保密与归档工作。 7.配合内外部审计及财务检查,提供所需财务资料,协助完善财务内控流程。 8.完成上级交办的其他财务相关工作。 二、岗位要求 1.大专及以上学历,财务、会计等相关专业,持有初级及以上会计职称优先。 2.两年以上酒店行业会计工作经验,熟悉酒店财务流程及万豪体系财务基本要求者优先。 3.熟练掌握财务软件(用友、金蝶等)及 Office 办公软件,了解酒店 PMS 系统基础操作更佳。 4.熟悉国家财务、税务法规政策,能独立完成全盘账务处理及纳税申报。 5.工作细致严谨、责任心强,具备良好的沟通协调能力及团队协作精神。 6.能适应酒店月末结账等灵活工作节奏,抗压能力强,坚守财务职业道德。
  • 财务经理

    6千-1万
    宁德 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 全勤奖
    • 绩效奖金
    • 法定三薪
    • 提供员工宿舍
    • 免费工作餐
    • 工龄奖金
    • 带薪年假
    • 月休8天
    • 岗位晋升
    有限服务中档酒店 | 50-99人
    • 投递简历
    【岗位职责】 1、编制资产负债表、真实反映酒店的资产和负债、 资产负债表必须定期审查及进行所有账户的调节; 2、编制上报所有万豪及集团公司规定的财务报表,提供各渠道财务数据,提交各平台税费。 3、根据酒店支付情况随时向总经理提供分析报告,控制费用开支,不超预算。 4、做好各项税收的申报和交纳工作,填制营业税、教育税附加、流转税、个人所得税、粮补金等申报表并按规定时间申报交纳。 5、全面管理酒店会计记录和财务报告以确认符合公司,业主,法规和财政要求及时间要求; 6、保持对酒店资产,负债,收入和支出的控制,并对酒店的财务业绩提供管理,领导和负责; 7、与内部和外部审计联络合作、 确保有效的酒店审计程序已到位,并在必要时及时纠正, 必要时进行阶段性自我审计 【岗位要求】 1、大专以上学历,具有5年以上财务管理经验或3年以上星级酒店财务工作优先 。 2、具有中级会计师以上职称,熟悉酒店帐务税务流程。 3、熟悉办公软件及财务软件,熟悉银行、税务、工商的工作流程。 4、能独立核算企业的账务工作,懂得相关法律法规。 5、工作细致、严谨,具有较强的工作热情和责任感,为人诚实可靠,品质正直,有吃苦耐劳的精神。
  • 财务经理

    8千-1万
    宁德 | 经验不限 | 学历不限
    • 五险一金
    • 全勤奖
    • 绩效奖金
    • 法定三薪
    • 提供员工宿舍
    • 免费工作餐
    • 工龄奖金
    • 带薪年假
    • 月休8天
    • 岗位晋升
    有限服务中档酒店 | 50-99人
    • 投递简历
    【岗位职责】 1、负责酒店财务部门的日常管理工作,包括预算编制、成本控制、财务分析等; 2、审核酒店各项财务收支,确保账务处理的准确性和合规性; 3、编制月度、季度及年度财务报表,提供财务数据支持管理层决策; 4、监督酒店资金流动,优化资金使用效率,确保资金安全; 5、协调与税务、银行、审计等外部机构的关系,确保合规运营; 6、完善财务管理制度和流程,提升财务管理效率; 7、参与酒店经营分析会议,提出财务改进建议。 【岗位要求】 1、具备财务相关专业背景,持有会计从业资格证或相关职称优先; 2、熟悉酒店行业财务管理流程,有相关工作经验者优先; 3、熟练掌握财务软件及办公软件,具备较强的数据分析能力; 4、具备良好的沟通协调能力和团队管理能力; 5、工作细致严谨,责任心强,能承受一定的工作压力; 6、具备较强的学习能力和问题解决能力; 7、有万豪万枫酒店工作经验优先录用。
  • 招聘主管

    4千-5千
    宁德 | 2年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 帅哥多
    • 美女多
    • 管理规范
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    1、深度理解企业战略、业务及产品,搭建战略人才供应链; 2、负责【岗位需求梳理】到【人才入职发展跟进】的招聘全闭环,为招聘结果和质量负责; 3、负责招聘渠道的开发和管理、雇主品牌建设工作; 4、定期统计分析招聘数据,基于数据分析诊断招聘问题及提出解决方案,提升招聘效率; 5、招聘体系的建设与完善,把控和优化招聘流程; 6、对内赋能,通过面试工具与技巧培训提升业务部门面试能力。 7、做好上级交办的其他工作。
  • 宁德 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 全勤奖
    • 绩效奖金
    • 法定三薪
    • 提供员工宿舍
    • 免费工作餐
    • 工龄奖金
    • 带薪年假
    • 月休8天
    • 岗位晋升
    有限服务中档酒店 | 50-99人
    • 投递简历
    岗位职责 (一)人力资源规划与制度建设 1.结合酒店经营目标与行业特点,制定年度人力资源规划,涵盖人员编制、招聘计划、培训体系搭建、薪酬福利调整等内容,确保人力资源供给匹配酒店运营需求。 2.完善酒店人事管理制度,包括员工入职 / 离职 / 调岗流程、考勤管理、绩效考核、奖惩制度、保密协议等,确保制度符合劳动法规及酒店实际运营场景,定期更新并组织全员宣导。 3.监控人力资源成本(如招聘成本、培训成本、薪酬总额),分析人力成本占比与酒店营收的关联,提出成本优化建议,平衡人力投入与经营效益。 (二)招聘与人才储备 1.主导酒店各岗位(如前厅、客房、餐饮、后厨、行政、财务等)的招聘工作,根据岗位需求制定招聘标准,选择合适的招聘渠道(如酒店官网、行业招聘平台、校园招聘、内部推荐等),吸引优质候选人。 2.负责关键岗位(如部门主管、技术型岗位)的面试筛选,协调用人部门进行复试,把控录用质量,降低员工流失率;建立酒店人才储备库,针对核心岗位提前储备备选人才。 3.统筹员工入职管理,包括入职资料审核、劳动合同签订、酒店文化与规章制度培训、岗位引导等,帮助新员工快速融入团队。 (三)培训与员工发展 1.搭建酒店分层分类培训体系:针对新员工开展入职培训(酒店概况、服务标准、安全规范等);针对在岗员工开展技能提升培训(如前厅服务礼仪、客房清洁标准、餐饮客户沟通技巧等);针对管理人员开展领导力培训(团队管理、绩效辅导、应急处理等)。 (四)薪酬福利与绩效考核 设计符合酒店行业特点的薪酬体系,包括基础工资、绩效工资、提成(如餐饮 / 销售岗位)、奖金(如服务之星奖金、季度评优奖金)等,参考同区域同档次酒店薪酬水平,确保薪酬竞争力。 (五)员工关系与劳动风险管控 1.日常关注员工工作状态与情绪,及时处理员工诉求(如工作安排调整、薪酬疑问、人际关系矛盾等),组织员工沟通会,营造和谐的工作氛围。 2.处理员工违纪、离职等问题,按照制度规范流程,避免劳动纠纷;针对离职员工开展离职面谈,分析流失原因,提出改进建议。 熟悉《劳动法》《劳动合同法》等相关法律法规,把控劳动用工风险,如劳动 (六)跨部门协作与其他工作 1.与酒店各部门(前厅、客房、餐饮、财务、运营等)保持密切沟通,了解各部门人力需求,提供人力资源支持(如紧急招聘、临时调岗协调)。 2.完成上级领导交办的其他人力资源相关工作,如参与酒店经营会议、提供人力数据支持(如人员结构分析、流失率统计)等。 任职要求: (一)学历与专业背景 本科及以上学历,人力资源管理、工商管理、酒店管理等相关专业优先;若有 5 年以上酒店人事管理经验,学历可适当放宽至大专。 (二)工作经验要求 具备 3-5 年及以上酒店行业人力资源管理经验,其中至少 2 年以上人事主管或经理级岗位经验,熟悉酒店各岗位(服务岗、管理岗、技术岗)的工作内容与人力需求特点。 有完整的人力资源模块实操经验,尤其是招聘、培训、薪酬绩效、员工关系模块,曾独立主导过酒店关键人力资源项目(如薪酬体系优化、培训体系搭建、大规模招聘)者优先。 (三)专业能力要求 熟悉人力资源管理理论与方法,掌握酒店行业薪酬水平、招聘渠道、培训模式等行业特性,能结合酒店实际需求制定针对性人力资源方案。 精通《劳动法》《劳动合同法》等相关法律法规,具备劳动风险识别与管控能力,能妥善处理劳动纠纷。 具备较强的招聘能力,能快速识别候选人与岗位的匹配度,尤其擅长酒店服务类、管理类岗位的招聘;有丰富的酒店行业人才资源者优先。 具备一定的培训组织与授课能力,能独立开发酒店基础培训课程(如入职培训、服务礼仪培训),或协调外部资源开展专项培训。 具备数据思维,能通过人力数据(如流失率、招聘到岗率、绩效达成率)分析问题,提出改进建议;熟练使用 Excel、HR 管理系统(如钉钉 HR、北森等)进行数据统计与管理。
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