工作职责:
1. Daily Operational Management日常运作管理
1.1 Work Order Control System工作单的控制
1)To complete daily Maintenance Requests to ensure that the works connected therein are
satisfactorily completed within the shortest time possible.
完成每日维修申请单,确保维修工作在尽可能短的时间内以满意的质量完成。
2) Follow-up reason for outstanding work orders.
跟进未能完成的维修单,写下原因及跟进情况。
3)To monitor and record in a Log Book the daily readings of the consumed quantities of
diesel fuel in the Boiler room‘s Diesel Fuel Tank and Daily Diesel Fuel Tank, NLG bottles
consumption and water consumption.
监督并记录地下油罐的可供应的柴油数量及每日柴油、煤气和水的消耗,记在交班本上。
1.2 Control of All Mechanical & Electrical Plant管理所有相关设备机房
Monitors major M & E Plants during the shift period
在当班期间对酒店所有机电设备房进行监控
1) Monitors major M & E plants (at least once) (Example: boiler room, pump room, fire pump room, the hot water switch room, natatorium etc.) and records. If any accident, takes direct control of affected systems and initiates remedial action as required immediately. And report to your supervisor directly.
在当班期间定时巡视(至少一次)相关重点机房(如:锅炉房,水泵房,消防泵房,水箱,热水交换器房,游泳池等)并作记录。如发现异常,必须及时采取适当的措施维修和上报上级主管。
2) According to the procedures and plans, the properly operate boilers, heating systems, has been to maximize energy savings and optimal quality of service.
按程序和计划,合理运行锅炉和采暖系统,已达到最大化能源节约和最优服务质量。
3) Ensure fast M&E reaction to emergencies such as fire alarm, etc.
在遇到紧急情况如火警等,保证所有相关的机电设备迅速复位.
2. Leadership领导
2.1 Sets and maintains service standards监督由承包商负责的所有工作
Based on engineering practice and the specifications, provisions, regulations and legal provisions, monitor the contractor to make it meet the requirements. Guide all out source construction companies and personnel safety and requirements for operating the hotel.
根据工程实践及有关规格,规定、条例及法律条文,监督由承包商负责的工作,使之符合要求。指导所有外来施工公司及人员按酒店得安全及规定操作。
2.2 HR人员管理
1) Fulfill the hotels and department policies, procedures and guidelines.
履行饭店和部门的政策、规章制度和指导方针。
2)Supervision and assist the work of associates and assist to do work with demands and high quality rule.
监督和协助其它员工的工作,在必要的地方提供帮助,以保证工作按要求及以优质工程规范完成。
2.3 Store Management仓库管理
Ensure the store according to the procedures and requirements for spare parts and tools and
equipment send- receive recording.
保证工程仓按程序及规定进行零配件及工具设备的领用记录工作。
3. Preventative Maintenance预防性保养
3.1 Preventative maintenance on related equipment at the pre-determined rates.根据预先制定的标准对相关设备及服务设施进行预防性保养:
1) To regularly dose the boiler feed water with the correct chemicals in the recommended concentration.
根据预先制定的标准,定期调节用于锅炉给水的化学药品的剂量,使之达到要求。
2) To regularly blow down the operating boilers at predetermined intervals.定期以预定水平对锅炉进行排污。
3) To perform scheduled preventive maintenance, servicing, testing and repairs of calorifiers and other ancillary equipment related to the generation and supply of hot water and steam.
对热交换器和其它产生热水和蒸汽相关的附属设备进行有计划的预防 保养,检修,测试和维修。
4) To work with the government for the boiler annual inspection and maintain the boiler and the relate part of the boiler, if necessary.
与劳动局一起进行年度锅炉检查,必要时立即对锅炉及附属设备进行维修。
5) To guarantee the swimming pool and water fountain water quality meet the local rule, properly operate, daily check and records.
保证泳池及水景水质符合国家卫生标准,每日对水池水质进行检测记录。保证泳池及水景运行正常。
6)To maintain the fuel feed pipelines, valves and reset if necessary.
定期检修保养燃料供应管道、阀门及可能的复位工作。
3.2 Record the daily operation log book; analysis of the accuracy of readings and measuring instruments; contact your operation data and the actual situation to ensure that the efficiency operation of the facility; discussion with the supplier or the maintenance team and coordination of the difficulties of operation to take the right measures.
记录每天的运行日志;分析读数和测量仪表的准确性;联系运行数据和实际状况来确保设施的经济运行;与供应商或保养队讨论和协调运行的困难以采取正确的措施。
3.3 Timely report any inappropriate and maintenance defects to the sections related.
Promise solution to equipment defects.
及时地报告设备的不当使用和保养缺陷给相关区域;对设备缺陷,提出合理建议。
4. Training培训
Actively participate in the training and learning and application of related technologies to improve their skills and qualification to motivate their enthusiasms. (At least once per month more than 30 minutes)
积极参加培训学习并应用相关技术,以期达至、提高各员工技术水平与资格,从中激励工作热诚。(每月至少一次30分钟以上)
5. Emergency Situations紧急情况
5.1 Fire activity消防活动
1) Assist other department personnel in fire prevention activities.
协助其它部门人员进行防火活动
2) To be a fire team when fire arises.
情况需要时充当火警队员
3) Guarantee the fire protection system active immediate.
保证消防系统立即运转
5.2 Other cases其它情况
1) According to the procedure to coordinate the activities of the Engineering Department.
根据程序协调工程部的活动
6. Energy Save Plan节能及环保计划
6.1 To implement energy saving plan执行能源节约计划
6.2
Monitors utility consumption and record监督能源消耗和记录
1) Ensures normal utility consumption
保证正常的能源消耗
2) Takes action if utility supplies are affected /interrupted; submit form for such interruption on a monthly basis.
如果能源供应受到影响/中断,采取措施
7. Environmental Awareness关注环保,低碳运行
1) Reduces waste and re-use as much as possible
减少浪费,尽量重复利用
2) Recycles whenever possible.
尽量循环利用
3) Conserves water, energy and gas
节水、节电、节气
4) Maintain a healthy and clean surrounding
保持健康与清洁的环境
5) Participates in activities relative to the protection of the environment
参加环保活动
8. Adhere the Waldorf Astoria’s Service Value秉承华尔道夫服务理念
1)With Passion-We passionately dedicate ourselves to delivering an unparalleled service experience – without fail.
热情洋溢-我们热情洋溢,致力打造无与伦比的服务体验,从不懈怠。
2)Attitude & Style-We reflect the image of our hotel at all times, impeccably groomed and perfectly tailored.
尊仪礼客-我们保持精致优雅的仪容仪表, 始终代表着酒店完美形象。
3)Leadership - We are leaders in our industry and our communities.
领导能力-我们是行业与社区的领导者。
4)Dynamically Engaging-We initiate connections, both verbally and non-verbally, always acting and speaking first.
积极主动-无论是语言或非语言交流,我们都要以主人翁精神,积极主动地与宾客建立联系。
5)Ownership- We accept the responsibility to resolve all challenges as our own. We are owners of our actions and decisions.
主人意识—我们主动承担责任,以主人翁的姿态解决一切挑战。我们忠于自己的行为,决策严谨。
6)Refined and Discreet - We maintain appropriate levels of privacy, formality and decorum.
优雅谦慎-我们谨遵适宜的礼节和礼仪,并尊重客人的隐私。
7)Fully Knowledgeable - We are well-informed and conversant in all aspects of our hotel and professions.
博识广闻-我们博识广闻,熟知我们的酒店和本职工作。
8)Attention to Details-The better we pick up guest cues The better we offer a unique service experience.
细致入微-我们越细心发现顾客独特需求,就能越好提供独一无二的服务体验。
9)Social Responsibility-We embrace responsibility for the impact of our activities on the environment, consumers, employees, communities, stockholders and all other members of the public sphere.
社会责任-我们履行社会责任,保护环境、消费者、员工、社区、业主和其它公众的利益。
10)Teamwork - We value the contributions and unique talents of each of our fellow team members. We are team players in everything we do.
团队协作-我们重视并珍惜每一名团队成员的辛勤付出和独特智慧。作为团队中的一份子,我们事事亲力亲为。
11)Outstanding Memories - We create extraordinary experiences, positive memories and a desire to return for our guests .
恋恋难忘-我们为客人创造非凡独特的体验、积极美好的回忆,并让他们产生再次入住的意愿。
12)Responsive- We exhibit genuine concern and interest for every person, as well as operate with urgency and discipline.
反应迅即-我们对每一位客人展示真诚的关心和关怀;我们的服务方式专业严谨,处事迅即。
13)Integrity- We act with integrity at all times, embracing the highest codes of ethics and conduct. We do the right thing, all the time.
诚信不渝-我们始终保持诚信不渝的原则,严格地遵守各项道德标准和行为规范。我们只做对的,始终如一。
14)Anticipatory- We excel at anticipating guest needs, delivering an individual and personal experience.
预需随应-我们擅长预见客人需求,为他们提供独特而个性化的服务。
9. Other其他
From time to time, you may be given special task and to perform additional duties as assigned by your supervisor.
你的上级可根据工作需要给你安排其他工作。
任职资格:
• Boiler certification Grade I & II
油/燃气锅炉上岗操作证
• Not less than 3 years in boiler associated operation/maintenance
不少于3年的锅炉运转/维修经验
• Not less than 2 years in maintaining all types of rotational machinery
不少于2年的维修各类旋 转机械方面的经验
•
Must have a basic welding certificate for tube/plate welding.
基础管/板面焊接证书
REQUIRED QUALIFICATIONS 必要的资历要求:
• Basic Mandarin
普通话
• Secondary education
中等教育
• Basic electric certificate by Technical College
由技术学院颁发的线路证书
• Ability to work under adverse conditions
能在不良的环境下工作