根据进度表开展有序的客房维修程序并监督之。
Carries out and supervises the regular Guestroom Servicing Programme according to the established schedule.
监督全部维护保养工作,确保主机房按照营业要求持续不断的有效运作。
Supervises all maintenance activities to ensure the “Primary Plant” provides continuous and consistent utilities required for operations.
确保所有燃料提前运抵,合理控制、贮存和使用,并建立相关的政策程序。
Assists in ensuring the control, verification, storage and utilisation of all fuel deliveries to the premises are carried out as per the established Policies & Procedures.
与工程部工程师沟通,协助准备周的工作时间表以协调工作量的分配。
Assists in preparing weekly work schedules in accordance with workload and priorities in coordination with Engineer.
检查工程部区域,确保设备的正常功能、清洁状况并高于房务部的要求。
Inspects designated Engineering areas ensuring proper functioning of equipment, cleanliness and high housekeeping standards.
监管并跟进特殊项目。
Supervises and carries out special projects.
确保所有要求的维护保养工作准时完成,尤其关注与顾客密切相关的工作。
Carries out and completes all maintenance requests on time and pays particular attention to guest related jobs.
有必要时积极参与设备维修事宜的讨论。
Participates and contributes in discussion related to modifications of equipment when required.
确保工程部储物室的物资存货充足,并严格控制消耗量。
Maintains the engineering store and keeps close control on consumption of material and inventory.
协调并制作备用零件订单以应对紧急维修并确保有充足的零件。
Prepares orders for spare parts as to maintain the par stock for emergency requirements.
制做零件和使用品的采购清单,提供给工程部经理以保证不断货。
Submits request to the Engineering Manager for the purchases of parts and consumables.
密切控制所有有效消耗,确保酒店所有部门能源的合理利用。
Assists in monitoring and controlling all utility consumption ensuring optimum energy usage by all departments of hotel.
监控所有设备效能,建议节能的方法以减少消耗。
Assists in monitoring energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.
保存所有运行设备的操作手册和备用零件的清单。
Maintains a comprehensive library of manuals and spare parts list of all operational equipment.
亲自监控所有有危险的工作,确保所有的雇员严格按照安全条例操作。
Personally supervises all hazardous work and ensures all safety regulations are being strictly observed by all employees.
根据核准的功能请求表,安排人员协助处理其它部门的特殊要求。
Provides Engineering assistance for all special requests from other operation departments as per approved function request sheets.
关注并评估所有工程部员工的工作量和工作质量,汇报副总监/经理。
Assists in monitoring all Engineering employees on productivity and quality of work; reports to Assistant Director of Engineering/ Engineering Manager.
与物料部跟进采购要求。
Follows up on purchasing requirements with Materials department.
确保工程部员工遵循所有工作区域的清洁程序,保护周围环境。
Strictly adheres to the cleanliness of all work area, protecting the surroundings when executing jobs.
一旦发现与相关设备及安装有关的安全反常现象,报告工程副总监/经理。
Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Assistant Director of Engineering/ Engineering Manager.
确保拜访客人的专业性,运用凯悦的顾问式销售原则和销售锦囊理念。
Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
根据既定的目标来计划拜访客人。
Carefully plans Sales Calls into defined objectives.
保持对酒店的设施设备、特征和服务的具体了解。
Maintains a detailed knowledge of hotel facilities, features and services.
对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。
Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel.
系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给销售部总监。
Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales.
预先调查并设定主要目标,利用Fidelio/ Delphi 数据库制定适合而有效的销售策略,从而扩大酒店的市场份额。
Pre-qualifies and targets prospects, utilising Fidelio/Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
确保在销售工作中,通过销售电话和书面沟通体现酒店的高水准。
Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
专业地进行日常电话销售,寻求并确定新的商机。
Professionally conducts routine telemarketing activities to identify new business opportunities.
欢迎/欢送贵宾。
Meets and greets VIP guests upon arrival/ departure.
计划并执行对现有的和潜在的客户的拜访,开发新的商机。
Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore new business opportunities.
必要时,宴请或带相关公司的代表或政府官员参观酒店。
Entertains and conducts hotel inspections to relevant representatives / delegates whenever required.
建立强大的联系信息库,以便获取关于各种计划好的将要举行的活动/宴会的信息。
Establishes strong contacts to source for information with regards to planned and upcoming functions / events.
根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。
Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.
完成每月和年度个人目标、公司客户房晚数和客房收入指标。
Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue.
与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。
Liaises and works closely with the related operation departments ensuring guests requests and expectations are being met.