1. Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.
按照酒店的规定保持工服和个人仪表的高标准。
2. Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。
3.Take telephone bookings and document in the Reservation book according to restaurant standards
接听电话订位并按餐厅的规范在预订冊上记录。
4.Train wait staff and bus staff in hostess standards
按领位员的标准培训员工。
5.Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
周到的为客人服务,并尽可能解决客人的投诉,向上级领到报告所有事件。
6.Maintain responsibility of cleanliness of hostess stations
保持迎宾台的清洁。
7.Maintain responsibility of cleanliness of all menus and drink menus
保持所有菜单和饮料单的清洁。