1. 产品开发与设计 负责景德镇及国内目的地旅行线路的策划与设计，覆盖地接游、国内游、研游学等产品线，撰写产品行程方案，完成报价与成本核算。 围绕目的地在地文化IP，打造特色旅行、文旅+融合等创新产品，挖掘差异化卖点。 2. 资源采购与成本控制 维护并拓展地接资源，保障产品落地执行。 参与制定产品定价策略与资源采购策略，控制成本，提升产品竞争力。 3. 平台运营与数据分析 负责携程、飞猪、美团、小红书等主流OTA平台的产品上架、信息维护与订单处理。 监控平台核心数据，输出运营分析报告，指导产品优化。策划线上营销活动，提升产品排名与资源位曝光。 4. 市场调研与产品迭代 收集并分析行业市场信息、竞争对手产品信息及用户反馈，持续监控产品收客量变化，基于数据与反馈，持续迭代产品方案，优化用户体验。

1.制定拜访计划：根据区域市场划分，制定月度/季度客户拜访计划，重点关注景德镇及周边地区的合作旅行社、企事业单位工会、教育机构（研学渠道）、大型酒店前台及会展公司； 2.渠道关系维护：定期走访区域内核心客户（如各县区旅游门市、教培机构、企业客户），建立并维护良好的客情关系，及时传达公司旅游线路、优惠政策及地接服务信息； 3.需求挖掘与反馈：在拜访中深入了解客户需求（如定制游、党建活动、研学团建），收集市场对公司产品的反馈，并协助客户解决收客过程中遇到的问题，做好销售记录与客户档案管理；

根据顾客意见调查结果，确保所有改进措施贯彻执行。 Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. 确保根据凯悦酒店标准，始终提供礼貌、专业、有效及灵活的服务。 To provide a courteous, professional, efficient and flexible service at all times, following Hyatt Standards of Performance. 负责指定工作区域的所有职责和任务。定期回顾重点任务清单，并根据行业趋势、客人期望和运营理念等对其进行修改。 To perform all duties and tasks in the assigned Place of Work to the standard set.  Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies. 灵活并适应在房务部内的部门及其它部门的轮换工作。 To be entirely flexible and adept to rotate within the different sub departments of the Spa or any other Department of the hotel as assigned 熟悉酒店设施及各项服务。 To be fully conversant with all services and facilities offered by the hotel. 负责建立并负责指定区域的营业和关门程序。 To perform opening and closing procedures established for the Place of Work as assigned. 确保工作区域和周围区域始终干净且整洁有序。 To ensure that the Place of Work and surrounding area is kept clean and organized at all times. 保持所有区域的整洁。 Must keep all areas clean at all time. 保持泳池设备和周围区域设施的良好状态。 Must upkeep all pool equipment in and around the deck. 确保泳池设备的恰当使用。 Makes optimum use of the pool equipment. 完成其它与职责相关的任务。 Performs any job related duties and functions as directed. 礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题汇报领班，并及时回馈和跟进。 Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Team Leader if no immediate solution can be found and assure follow up with guests. 明确自身首要任务是为客人提供服务，并以客人的需求和安全为第一要务。 Realize that his/her primary role is to be of service to the guest and that their needs & safety come first 确保告知酒店客人关于酒店活动及服务的正确信息和建议。 Must impart correct information & advise the guest on the various services/activities in the hotel. 确保所有区域的整洁。 Must keep all areas clean at all time 必须完全了解急救和救生的技术。 Must be completely conversant with first aid & life saving techniques. 时刻关注客人发出的求救信号。 Must be attentive and alert for any signs from the guest. 保障客人的人生安全。 Must be ensure guest safety.