• Utilize sales techniques and room sales upgrades to effectively promote the hotel's products and services
• 运用销售技巧和房间销售升级推广酒店的产品和服务
• Promote all of the hotel's products and services in a comprehensive manner.
• 推销酒店所有的产品和服务。
• Accurately record special billing arrangements for groups or meetings.
• 对团组或会议的特别账单安排进行记录。
• Deal with Front Office Manager or Finance Manager for credit approval on bookings, ensuring smooth
processes
• 与前厅部经理或财务经理联系要求信用审批的预订事宜。
• Accept reservations from guests on waiting lists promptly and efficiently.
• 接受等候单上的客人预订。
• Record and reservations process made by phone, fax, and email accurately and promptly.
• 记录和处理通过电话,传真,电子邮件进行的预订。
• Prepare reports as required with attention to detail.
• 按照要求准备报告
• Monitor bookings closely and notify managers of both current occupancy rates as well as future
projections.
• 监测预订情况,并向经理通报目前和将来的入住率。
• Thoroughly investigate non-arrivals while maintaining detailed records.
• 调查和记录未按预订抵店的预订情况。
• Accept reservations in various forms (such as phone, fax, and email) proficiently
• 接受各种形式的预定(如电话、传真、邮件等等)