§ 确保厨务部所有员工时刻提供给客人如酒店承诺的服务。
Ensures that all guest
contact culinary employees deliver the brand promise and provide exceptional
guest service at all times.
§ 对酒店其他部门的同事也就是我们酒店的内部客人也要保证始终如一的高品质服务。
Ensures that employees
also provide excellent service to internal customers in other departments as
appropriate.
§ 提供及时、有效而个人化的服务,确保达到专业、高品质的工作水准。遇到不能解决的问题时,迅速汇报,确保高效的服务。
Handles all guest and
internal customer complaints and inquiries in a courteous and efficient manner,
following through to make sure problems are resolved satisfactorily.
§ 与同事保证良好的沟通和和睦的人际关系。
Maintains positive
guest and colleague interactions with good working relationships.
需具有robatayaki
炉端烧工作经验。
Experience in Robatayaki is required.
您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下,保持所在部门的高效营运,并满足员工、客人及酒店业主的期望。
You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.
遵循餐厅的经营理念及凯悦酒店集团的标准来管理指定厨房,使之成为独立的盈利中心,并在严格按预算范围经营的同时,最大程度地提高顾客满意度,确保餐厅的盈利。
To manage the assigned kitchen as an independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.