对酒店各区域木本植物进行养护，相关专业毕业优先，工作经验2年以上

【岗位职责】 1、负责全酒店植物的保养工作。 2、负责全酒店室内、室外植物的修剪、浇水、施肥、清洁工作。 3、保持室内外植物处于良好的状态。 4、完成领导交办的其它工作任务。 5、遵守国家法律和酒店规章制度。 【岗位要求】 1、 有花卉或园林工作经验者优先考虑。 2、熟知花卉和植物保养常识。 3、身体健康，相貌端正。 4、没有经验可以学徒做起。

岗位职责 1、上午上班后接收订购的鲜花，认真验收并在送货单上签字。 2、对采购到的鲜花进行保鲜。 3、每日巡检，根据用花标准更换楼层、餐厅、总台、大堂等处的插花。 4、每日进行巡检，做好公共区域绿色植物的修剪、施肥、除尘等养护工作。 5、负责酒店重大活动期间的鲜花、绿色植物的设计及装饰布置工作。 6、根据用花情况和具体客情填写次日鲜花使用单，并将其送至采购部以便购买。 7、尽量回收利用撤换下来的插花，以减少成本。 8、做好花房以及有关工作区域的卫生保洁工作。 岗位要求 1、大专以上学历或同等文化程度。 2、精通各类绿色植物的养护和各类插花的制作。 3、工作负责、细致，肯钻研技术，具有吃苦耐劳的精神。

岗位职责 1、上午上班后接收订购的鲜花，认真验收并在送货单上签字。 2、对采购到的鲜花进行保鲜。 3、每日巡检，根据用花标准更换楼层、餐厅、总台、大堂等处的插花。 4、每日进行巡检，做好公共区域绿色植物的修剪、施肥、除尘等养护工作。 5、负责酒店重大活动期间的鲜花、绿色植物的设计及装饰布置工作。 6、根据用花情况和具体客情填写次日鲜花使用单，并将其送至采购部以便购买。 7、尽量回收利用撤换下来的插花，以减少成本。 8、做好花房以及有关工作区域的卫生保洁工作。 岗位要求 1、精通各类绿色植物的养护和各类插花的制作。 2、工作负责、细致，肯钻研技术，具有吃苦耐劳的精神。

招聘客房服务员 早八晚五 四天休息 没有夜班 ，转正后底薪2500奖金200满勤100加满.三个月补助300. 合计：底薪3100 底房13间，超额提成每间7元，小时 续住提成一样都是7元，综合工资 4500—5000

岗位职责： 1.清洁并维持客房和周围环境； 2.补充客用品； 3.报告工程缺陷及保养设备； 4.全面贯彻执行客房部工作质量、服务标准及政策程序。 岗位要求： 1.身体健康，喜欢客房清洁工作； 2.态度端正，认真负责，工作细心，具备良好的沟通能力； 3.能适应倒班及夜班工作； 4.具备同等酒店相关工作经验者优先。

岗位职责 1.掌握所负责楼层的住客状况，提供对客服务。 2.管理好楼层定额物品，严格控制客用品消耗，做好废品回收。 3.负责对结帐房间的查房工作。 4.负责查收宾客洗衣、酒水的送回和补充工作。 5.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。 6.负责杯具的清洁与消毒工作。 7.负责脏布草的收集、更换与新布草的折叠、摆放工作。 8.完成易耗品的每期盘点工作。 岗位要求 1.有X年以上客房工作经验。 2.身体健康，相貌端正。 3.接受过正规客房服务工作培训。

1.在与他人接触时真实自然、形象专业、积极乐观。 2. 清洁并根据标准与程序规定，保持客房、客房走廊、工作间、后区及公共区的卫生整洁。 2. 熟知并掌握化学清洁用品的正确使用 3.将客房或公共区的物品损坏或丢失情况即可报告团队领导，并做好相关记录。 4. 保持对设备的清洁及维护，始终安全的操作设备（例如，客房PA机器的使用与维护） 5.根据酒店和公共场所卫生要求，严格遵守相关规定和清洁操作要求 6. 参加必要的会议及培训，实现一专多能（如餐厅缺人时，能够到餐厅工作） 7.履行团队领导或管理层分配的职责。

多年高端酒店客房管理经验，负责楼层日常管理工作，乐观，敬业，善于处理员工关系

岗位要求：有相关工作经验优先

岗位职责 1、对所管辖的客房和公共区域负责。 2、负责钥匙的严格控制。 3、对客房和公共区域进行严格检查。 4、迅速向工程部汇报维修活动。 5、确保按照失物招领程序办事， 6、坚持酒店安全制度，紧急情况按照酒店要求进行操作。 7、监督夜床服务。 8、带动员工关注所有客人需求。 岗位要求 1、具有良好的客房部楼层日常操作知识，熟悉客房服务流程、标准。 2、能够运动所掌握的工作知识对员工进行培训。

楼层主管  ·            Control of daily work of staff with fair and properly. 合理公正地控制员工的日常工作。 ·            Held daily meeting with floor staff. 与楼层员工进行日常会议。 ·            Supervise inspect guestrooms of responsibilities, according to the hotel standard strictly. Ensure the cleanliness and the equipment are all in good order. 根据酒店标准严格监督客房的职责，确保设备的清洁有序。 ·            Inspect all out of rooms immediately, change the condition and make sure the front-office can loan. 立即检查所有房间，确保前厅可以随时售卖 ·            Response the training of employee and conduct them.、 对员工进行培训并指导员工培训。 ·            Ensure staff work according to the procedures.  确保员工按程序工作。 ·            Inspect fix program and repair it immediately. Follow up the procedures. 检查固定工程并立即修复。跟进工程问题。 ·            Supervise the guest supplies, ensure the guest supplies are in good order. 监督客人用品，确保客人用品供应良好。 ·            Coordinate with the Engineering Apartment, arrange the maintain of the room. 与工程部协调，安排房间维护。 ·            Note down the unusual thing to the log-book, shift the work to the next workers if it undone. 客人遇到的问题及时记录，如果有必要，转移到下一个班次。 ·            Evaluate staff work performance. 评估员工的工作表现。 ·            Accomplish work which assigned by Floor Manager. 完成楼层经理安排的工作。 ·            Ensure that the housekeeping cleaning plan is implemented 确保客房部计划卫生的落实。 ·            Ensure that the personnel in charge of the lock carry out “Do Not Disturb”” Lost & Found” “Key management” and other procedures. 确保锁管辖的人员执行“请勿打扰”“遗留物处理”“钥匙管理”等各项程序的执行。 PA 主管 •        In charge of the basic operation and maintenance work of hotel public area. 负责酒店公共区域的基本运作及维修保养工作。 ·            Ensures that hotel rules are followed and obeyed. 确保遵循酒店规章制度。 ·            Ensures punctual attendance and adherence to duty schedules by all subordinate supervisors, inspecting important meeting sites and public areas as required by the governor. 确保按时出勤并使所有下属主管都遵照值班表工作，根据总监要求巡查有关重要会议现场及公共区域。       ·            Ensures that personal grooming and hygiene standards are being observed by doing spot checks in the morning. 通过早上随时抽查，确保员工仪表卫生良好。 •        Ensure all the key of Housekeeping management, inspect the assigned record. 确保客房管理的所有关键，检查指定的记录。 •        Ensure Housekeeping Supervisor inspect assigned area earnestly and report note. 确保客房部主管认真检查指定区域并汇报。 •        Inspect the tidy of the area; ensure all the staff follow the security procedures. 检查区域的整洁，确保所有员工遵守安全程序。 •        Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. 根据OSHA法规和酒店要求，对指定的表面使用正确的清洁化学品。 •        Ensure security of any assigned keys and beeper.  确保任何指定的密钥和寻呼机的安全性。 •        Review assignment sheet and update completed assignments. Check with the manager and Housekeeping office for additional assignments throughout the shift. 审查作业单并更新已完成的作业。与经理和客房部在整个班次之间进行额外的工作。 •        Organize work duty priorities. 组织工作职责优先事项。 •        Review assigned area and complete general removal of any trash or debris. 审查指定区域，并确保彻底清除任何垃圾或碎片。 •        Discuss the clean program with PA manager and bring it into effect. 与上级主管一起讨论清洁计划并将其付诸实施。                              ·            Provide unique and high-quality service for our guests forwardly. Interacts and cooperates with Hotel guests and outside contractors as directed by his superior         主动向酒店客人提供独特、高品质的服务。按其上级指令与酒店客人及外包商进行互动与协商      。 •        Cooperates and communicates with other sections in the Housekeeping department 与客房部内部的其它小组进行合作及交流。           ·            Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions and festivities 如有必要与其它部门进行互动及合作，为宴会、促销及活动提供额外及特殊服务。 •        Assign designated keys and beepers to assigned staff. Maintain accurate record of such and ensure security of keys. 为当班员工准备和分发派任务并审核。 •        Check Lobby Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies 检查大堂服务员的手推车是否有适当的供应、整洁、清洁和机械问题。指导指定人员纠正缺陷。 •        Inspect public areas/bathrooms, restaurants, fitness center, pool area, offices and service areas after being cleaned by Lobby Attendants, using designated checklists. Ensure that cleanliness and condition of each area meets designated standards. Directly contact respective personnel and relay any deficiencies to be corrected. 在大堂服务员清洁后，使用指定的检查表检查公共区域、浴室、餐厅、健身中心、游泳池区域、办公室和服务区域。确保每个区域的清洁度和状态符合指定标准。直接联系各自的人员，并及时纠正没有任何缺陷。 •        Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees. 向经理提供员工绩效反馈。向管理者汇报纪律问题，参与员工的咨询工作。 •        Document pertinent information in department logbook. 在部门日志中记录相关信息。 •        Successful completion of the training/certification process. 培训/认证过程的顺利完成。 •        Assists every required and carry out trainings on rules, regulations, operation standards etc. for the subordinates 协助对所属员工做好行为准则技能操作规范等进行培训。

【岗位职责】 1、为清扫员分配任务。 2、按顺序巡视整个公共区域 3、按工作需求安排员工上班 4、确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理，如清洗、用吸尘器 5、要及时汇报地毯和家具的损坏，以便急修及降低损失 6、处理所有清洁方面紧急事件 7、跟踪急修事宜，确保维修已经完成 8、检查确保机器的被清洁、正常工作及妥善存放 9、检查所有洗手间，始终处于高卫生标准 10、与客房部、工程部、和其它部门合作以确保所有问题都得到沟通和处理 11、与公关经理协调沟通在一些特殊时间段安排足够的衣帽间、休息室服务 12、在有VIP客人时安排充分的洗手间服务员 13、检查楼梯确保卫生及清洁 14、每日与客房部经理会面交流 15、及时向保卫部报告可疑人物 16、确保个人仪表、仪容符合酒店酒店要求 17、完成主管分配的其它工作

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests, Front Desk, or At Your Service requests.   Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

岗位要求：18-55岁，有酒店工作经验优先，对待工作认真，能吃苦耐劳。

Primary Responsibilities 主要职责 ·Be familiar with and ensure the implementation of hotel regulations and procedures. ·Keep rooms, passages clean. ·Replace and supplement the consumables in the room according to the allocation standard. ·Cleaning and maintenance report of workshop. ·熟悉并确保落实酒店的规定和程序。 ·保持客房、走廊的清洁。 ·按照配备标准更换和补充房内的易耗品。 ·工作间的清洁和维修报备。 Knowledge and Experience 知识和经验 ·Have relevant work experience. ·Good character, able to bear hardships and stand hard work. ·有相关工作经验。 ·品行端正，能吃苦耐劳。

岗位职责： 1、协助准备员工排班表； 2、根据运作的实际情况调整当班员工的工作； 3、对所管辖区域的客房和公区负责； 4、对客房和公区进行常规负责； 5、监督也创服务； 有过客房服务及管理经验，有星级酒店经验者优先。男女不限，45周岁以下，会使用电脑办公软件。

Supervise the work of room attendants to ensure all guest rooms and corridors are maintained to the highest standard of cleanliness and tidiness to ensure guest satisfaction and oversee that occupied rooms are serviced and that check out rooms are serviced based on the arrival time of the next guest. 监管客房服务员的工作确保维护所有客房和走廊达到清洁和整洁最高标准，保证客户满意度，监督已住客房的服务并保证已退客房在下一位客人入住前清洁干净。   Inspect occupied and non-occupiedguest rooms and take corrective measures in order to meet standards in terms ofcleanliness, maintenance and supplies. Also check that housekeeping equipments are given proper care andmaintenance whilst being used. 检查住客房和非住客房，并采取纠正措施以达到清洁、维护和供应方面的标准。   Carry out on the job training andbe responsible for grooming and conduct standards of the room attendants on theirassigned floors. Motivate staff to bring about excellent performance.  Participate in the evaluation of staffperformance once year. 进行在岗培训，对客房服务员进行指导，使他们达到所分配楼层要求的标准。激励员工使之表现优秀。参与员工每年一次的绩效评估。   Keep updated records of furnituremovement and cleaning schedules of their section. 更新家具挪动和各自区域清洁安排的记录。 Stay informedabout hotel products and services knowledge in order to answer guest questions. 了解酒店产品和服务的知识以满足客人的询问。   Answerall guest questions / requests in a friendly and caring manner, take appropriateactions or if needed, refer the matters to the relevant persons to handle.  It may be providing information, giving anextra item such as a towel, etc.  友好、关切回答所有客人问题/要求，如必要采取适当行动，视问题交由相关人员来处理。这些请求也许包括回答问题，给客人递送多要的物品如毛巾等。   At theend of shift, do a handover reporting special attention guests, room statusdiscrepancy, unusual situations, incidents that need follow up, to ensureconsistency and guest satisfaction.  下班时，将特别关注的客人、房间状态差异，非正常状况和意外事件记录在交接班日志中便于跟进解决，以确保服务连贯性和客人的满意。   Verifythat pantries are equipped with all the necessary items needed in servicingguestrooms, and proper control is practiced to save expenses. 核实储藏室配备客房服务所需的所有必备品，并适当控制以节省费用。

岗位职责 1、负责安排周清洁计划并监督实施 2、负责检查、督促客房服务员每日的工作 3、负责楼层服务员的计划清洁工作的安排 4、负责每日的工程统计汇总 5、控制和管理客房日用品，迷你吧和清洁用品的消耗 6、负责检查和督促楼层消毒间的清洁工作 7、负责检查和督促楼层机器设备的使用及保养情况 8、负责员工相关的岗位培训