1. Department Head is fully responsible for the loss of fixed assets belongs to his own department.
对自己管辖部门范围内的固定资产的流失负有完全责任。
2. Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
领导方面的展现-利用人际关系和沟通技巧进行领导,有影响力的,并能鼓励带动其他人; 建立完好的财务（运作）/商业决议计划; 证实其诚信/清廉; 在以上列举的几个方面中做出领袖榜样。
3. Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.
超越宾客的预期要求- 在提供给客人服务之前能较早的预知其需求, 能更好地达到其满意程度。
4. Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
提升服务 – 和宾客有充分的沟通并了解其个别需求, 提供向导, 回馈并在（宾客）需要时提供方便。
5. Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
提高和建立自身团队 – 鼓励和建立共同信赖度, 相互尊敬并在团队中和其他员工达到良好地沟通。
6. Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
达成/超越目标 – 达到和超越目标包括评估目标, 预算目标和团队目标,等等。
7. Modelling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
模拟专属行为 – 设立一个典型去证明适合其行为。
8. Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
和上级，同事或是下属间的沟通 – 可利用电话, 书面形式, 或是发送电子邮件的形式传输信息给予督导, 同事和下属。
9. Improving Profit - Developing means to improve profit, including estimating cost and expense, exploring new business opportunities.
增加利润 - 表明增加利润, 包括减少成本和支出,并开展更多的商业机会。
10. Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
引导,监督和激励下属 - 指引方向和监督下属, 包括制定评估标准和检测评估。
11. Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
作出决议和处理问题 – 分析信息并找寻最有效地途径去解决问题。
12. Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
提升和发展他人 – 根据个人发展的不同需求,指导,或者帮助他人提高相应的专业知识或是服务技巧。
13. Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
时段性地沟通 – 通告或及时更新行政领导, 同事和下属内相关的信息内容。
14. Maintaining Balance Between Profit and Service Satisfaction - Estimating cost and benefit ratio, maintaining balance between profit and service satisfaction.
保持利润和服务满意度的平衡 – 尽可能地降低成本和创收效益, 保持利润和服务满意度的平衡。
15. Ensuring Communication of Expectations and Objectives - Ensuring that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
确保预期和目标的沟通性 – 确保将您所预期的目标清晰无误的传导到给你的下属.作为下属也可以相应地对其进行提问并表明(他们) 想关心到的方面。
16. Setting Goals - Establishing challenging, realistic and obtainable goals to guide operation and performance
制定目标 – 制定具有挑战性,可行性和可获取性的目标从而控制日常营运和评估目标。
17. At all times strive to represent Marriott in the most professional and courteous manner.
随时保持万豪专业和热诚的待客之道。
18. Understand the relevant laws and regulations stipulated in the Food Hygiene Safety Law.
了解《食品卫生安全法》规定的相关法律法规。
