【岗位职责】 1、协助宾客提拉行李及行李寄存服务。 2、确保交班本上记录的每一件事情都已经落实。 3、确保所接收的行李和包裹的安全，并存放在合适的地方。 4、事先检查所有抵达和离店团队的分房名单。 5、记录未完成的工作交给下一个班次。 6、管理行李房，确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。

【岗位职责】 1、负责酒店日常安全保卫工作，制定并执行安全管理制度和应急预案 2、组织安保团队开展巡逻检查，确保酒店各区域安全无隐患 3、处理突发事件和宾客投诉，及时采取有效措施并做好记录 4、定期检查消防设施设备，组织消防演练和安保培训 5、配合公安机关开展相关工作，维护酒店正常经营秩序 6.   培训和管理安保员开展安全防范工作。 【岗位要求】 1、具备较强的安全防范意识和突发事件处理能力 2、良好的沟通协调能力，能妥善处理各类纠纷和投诉 3、身体健康，能适应倒班工作制 4、有酒店或物业安保管理经验者优先 5、退伍军人或持相关职业资格证书者优先

1. 负责酒店薪酬体系搭建与标准制定，结合经营及行业水平优化薪酬方案；核算员工薪资、核对考勤与绩效，确保准时准确发放，并建立台账、做好数据统计归档及薪酬保密工作。 2. 办理员工社保、公积金的参保、停保、补缴及基数调整，对接相关部门处理异常问题；建立社保台账，规范存档资料，保障社保缴纳合规无误。 3.搭建并完善酒店绩效考核体系，制定考核方案与指标流程，组织实施月度、季度、年度考核；统计核对考核数据，反馈结果并协助员工改进，持续优化考核机制。 4.协助完善人力资源管理制度，落实薪酬、社保、绩效相关政策；按时编制上报各类报表，定期汇报工作情况，完成上级交办的其他人事工作。

【岗位职责】 1、负责厨房日常食材的清洗、切配、分装等基础准备工作，确保食材符合卫生标准 2、协助厨师完成菜品烹饪过程中的辅助工作，包括调料准备、工具传递等 3、按要求维护厨房设备及工具，保持工作区域整洁卫生 4、严格执行食品安全规范，遵守厨房操作流程 5、完成上级交办的其他厨房相关工作 【岗位要求】 1、身体健康，持有有效健康证 2、具备基本的厨房操作常识，有相关工作经验者优先 3、能适应早晚班轮班工作制 4、工作认真负责，具备团队合作精神 5、服从管理安排，遵守酒店规章制度

【岗位职责】 1、负责酒店客房、会议、餐饮等产品的销售工作，开发新客户并维护现有客户关系； 2、根据酒店销售目标，制定并执行个人销售计划，完成月度、季度销售任务； 3、定期拜访客户，了解客户需求，提供专业的酒店产品解决方案； 4、协助策划并执行酒店促销活动，提升酒店市场占有率； 5、收集市场信息及竞争对手动态，及时反馈并提出销售策略调整建议； 6、参与客户合同谈判及签订，确保销售流程合规高效； 7、配合酒店其他部门，确保客户服务体验的连贯性与满意度。 【岗位要求】 1、对酒店行业有热情，具备较强的销售意识和服务意识； 2、良好的沟通能力与谈判技巧，能够独立开展客户开发与维护工作； 3、具备一定的市场分析能力，能够根据市场变化调整销售策略； 4、抗压能力强，适应快节奏工作环境，能够高效完成销售目标； 5、熟练使用办公软件（如Word、Excel、PPT等），具备基本的数据分析能力； 6、有酒店销售或相关行业经验者优先，无经验者可接受培训上岗； 7、工作积极主动，具备团队协作精神。

【岗位职责】 1. 高效处理日常紧急预订业务，严格审核、完善各类预订信息，全程把控预订流程准确性与完整性，全力保障客人拥有顺畅、优质的入住抵达体验，提升客人入住满意度。 2. 与集团分销渠道、自动化匹配服务团队保持高效紧密沟通协作，全力推进价格匹配工作落地，实时核查、校准各渠道房源价格，确保全渠道价格体系统一、无误，维护酒店价格管控秩序。 3. 对接各大OTA合作渠道，负责房态、房价及各类营销促销活动产品的及时上线、信息更新与精准校验，保障渠道端房源信息实时同步，助力酒店客房销售高效开展。 4. 统筹预订部日常运营管理，规范预订操作流程、话术标准及接单规范，提升整体服务专业度与工作效率。 5. 负责预订相关咨询、改单、续住、取消及客诉前置处理，高效协调前厅、客房、销售等相关部门，妥善解决预订异常及宾客特殊需求，降低投诉风险。 6. 根据每日预订趋势、房态房量情况，及时向收益反馈市场预订动向，为定价及房态管控提供依据。 7. 管理协议公司、团队及OTA渠道预订对接工作，核对签约价及协议条款执行情况，维护合作渠道秩序，保障协议公司及团队预订顺畅落地。 8. 严格遵守酒店价格管控及收益管理制度，配合做好房量锁控、房型管控、高峰期房源分流，协助落实淡旺季、节假日预订及价格管控策略。 9. 负责预订系统日常维护、权限管理与操作规范落地，及时同步集团预定中心（GCC)酒店新政策、房型调整、礼遇套餐等最新信息，确保全员执行标准统一。 10. 协助市场销售总监及收益经理开展渠道复盘、价格调整、活动策划落地及其他相关事务。 【岗位要求】 1、有同岗位工作经验1年以上。 2、普通话清晰。 3、具有良好的产品电话销售技能，能够实现酒店客房预订率最大化。 4、具有销售业务谈判能力，能合理调配酒店产品，分清先后，实现客房销售目标。 5、具有良好的语言组织和文字表达能力，清楚，条理地表达销售意向。

熟悉客房清洁标有 查房流程 布草管现 会处理简单容诉责任心强,能带队 会基础服务操作 能做报表、登记台帐

【岗位职责】 1、负责酒店设施设备的日常维护与保养，包括水电、空调、管道等系统的检查与维修 2、及时处理客房、公共区域的报修事项，确保维修质量与响应速度 3、定期巡查酒店各区域设施，预防性维护并记录设备运行状况 4、协助完成酒店小型改造工程及设备安装调试工作 5、严格执行安全操作规程，确保维修作业符合行业标准 【岗位要求】 1、大专学历，机电、工程或相关专业优先 2、5年以上酒店或大型物业维修工作经验，持电工高低压等职业资格证书 3、熟练掌握强弱电、给排水、暖通等系统的维修技能 4、具备较强的故障诊断能力与应急处理能力 5、身体健康，能适应倒班工作制，年龄30-50周岁

【岗位职责】 1、负责酒店员工餐的日常烹饪工作，确保餐食营养均衡、口味适宜 2、根据员工用餐需求制定每周菜单，合理控制食材成本 3、保持厨房操作区域的清洁卫生，符合食品安全标准 4、定期检查厨房设备运行状况，及时报修维护 5、协助管理厨房食材库存，做好采购计划 【岗位要求】 1、具备基本的烹饪技能，能独立完成大锅菜制作 2、了解食品安全和卫生管理相关规范 3、身体健康，持有有效的健康证明 4、工作认真负责，能适应早晚班次安排 5、有团队合作精神，服从工作调配

岗位职责 1负责西餐厅日常运营管理工作，确保服务质量与运营标准 2制定并执行餐厅服务流程与操作规范，监督员工服务表现 3负责餐厅人员排班培训及绩效考核管理 4处理客人投诉及突发事件，维护酒店品牌形象 5控制餐厅运营成本，管理餐具及设备维护 6协调厨房与其他部门工作对接 7完成营业数据分析及经营报表 岗位要求 1具备餐饮服务行业工作经验，有团队管理经验优先 2熟悉西餐服务流程及标准 3具备较强的服务意识与沟通协调能力 4能适应倒班工作制 5具备基础英语沟通能力 6工作细致认真，责任心强

岗位职责 1负责西餐厅日常运营管理，确保服务质量与标准流程执行 2督导服务员工作，包括排班安排现场协调及服务技能培训 3处理客人投诉及突发事件，维护餐厅用餐秩序与客户满意度 4监督食品出品质量及餐具摆放标准，配合厨房完成餐品优化建议 5负责每日营业数据统计及交接班记录，协助成本管控 岗位要求 1具备餐饮服务基础操作技能，熟悉西餐服务流程及礼仪规范 2能适应早晚班轮换，有较强团队协作与沟通协调能力 3具备基础英文交流能力者优先 4工作细致耐心，能主动发现并解决服务环节中的问题 5有酒店或连锁餐饮行业工作经验者优先考虑

工作职责： 1. 协助商务总监制定并执行年度销售战略与市场拓展计划，推动团队完成公司下达的销售目标； 2. 负责客户关系维护与深度开发，主导重大销售项目谈判及合同落地； 3. 指导、培养销售团队成员，组织开展业务培训、过程管理与绩效辅导，提升团队整体作战能力； 4. 分析市场动态、竞品策略及客户需求变化，定期输出销售分析报告，为经营决策提供数据支持； 5. 协同部门保障售前支持、方案定制及售后服务的高效协同。 任职资格： 1. 大专及以上学历，市场营销、工商管理或相关专业优先； 2. 具备3年以上销售工作经验，其中至少1年团队管理或项目统筹经验； 3. 熟悉行业市场运作规律，具备较强的客户开拓能力、商务谈判能力和跨部门协作意识； 4. 具备优秀的沟通表达、逻辑分析与抗压能力，能适应阶段性出差安排；

1.依据酒店定位制定整体运营战略，搭建服务标准、创新经营模式，打造市场差异化竞争力。  2. 统筹酒店开业筹备全流程，制定倒计时工作计划，明确任务分工与节点，确保按期高品质开业。  3. 负责各部门核心团队组建，制定招聘标准与流程，引进适配酒店定位的专业管理及服务人才。  4. 建立并优化服务标准与岗位 SOP，完善质量监督体系，持续提升服务品质与客户满意度。  5. 制定并执行酒店预算，对人力、采购、能耗等成本精细化管控，优化成本效能，提升整体收益。  6. 拓展市场渠道与客户资源，策划营销及促销方案，提升入住率、餐饮营收等核心经营指标。  7.分析运营及财务数据，评估经营效益，针对问题提出优化方案，为经营决策提供数据支持。

【岗位职责】 1、按照部门的规范和程序提供高标准的餐饮服务。 2、正确处理客人的投诉。 3、根据酒吧存货量领取酒吧物品。 4、为酒吧侍应生提供基本的饮料知识和饮料服务的培训。 5、召开每日例会和参加计划好的餐饮部会议。 6、为销售，饮品创新和利润制定部门的规范和程序。

【岗位职责】 1、根据部门经理制定的销售计划，具体执行争取商务、散客的销售工作。 2、掌握本地区及国内外商务、散客市场动态，定期向部门经理提出销售调研报告。 3、研究市场，预测商情，及时掌握市场动向，协助销售总监做好促销计划。 4、制定、修改和审核有关报价信、合同及推销信件。认真做好商务、散客档案资料管理工作。 5、定期进出销售计划中所负责部分的执行情况报告，并对计划执行中存在的问题提出意见。 6、按计划走访客户，了解客户对酒店的意见，增强与宾客的的沟通，建立良好的客户关系。

【岗位职责】 1、为市场营销总监提供专业、有力的支持，以达到战略目标。 2、实施并发展部门和酒店的政策。 3、同市场营销总监和收益经理一同制定市场推广战略和促销活动。 4、通过发展并实施销售市场推广策略达到收益目标。 5、根据外部环境可能对销售产生的因素，制定不同的方案。 6、根据市场变化趋势，寻找竞争优势，提高市场份额。 7、分析市场机会，制定具体目标，发展并有效实施策略和计划。 8、根据酒店的住房及会议情况，评估市场机遇，并协助其他部门（如：餐饮部，客房部等）宣传和推广促销活动。 9、评估、掌握市场动态和趋势。 10、制定销售目标，对于与实际完成销售任务的差额，如何采取补救措施。 11、根据客户的需求，不时向客户更新酒店优惠政策。 12、针对特殊客户群体制定特殊的市场销售方案。 13、分配销售市场、划分客户类型。简而言之，把时间管理概念有效灌输给销售、宴会的同事。 14、维护客户关系，了解客户需求，掌握服务技能、销售沟通技能，做好客户反馈。 15、通过对酒店销售人员的培训、引导，提升住房率，给酒店带来收益。 16、通过对销售人员的培训、引导，制定相应的规则，使团队销售得到潜力发挥，建立荣誉感，提升忠诚度。 17、能够为客户呈现良好的酒店介绍及描述。 【岗位要求】 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听，具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心，工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、酒店专业或相关经验的优先

1.参与中央厨房、全日制厨房验收，结合五星级酒店运营标准，对厨房设备选型、布局等提供专业建议，保障设施合规、高效。 2. 结合酒店定位、目标客群及当地高端餐饮市场调研，制定餐饮菜品规划与特色菜系方向，打造高端差异化餐饮产品。 3. 统筹厨房团队组建与培训，明确各岗位要求，建立系统的员工技能培训体系，提升团队专业素养与协作能力。 4.制定食材采购方案，协同采购部调研筛选优质供应商，建立供应商评估机制，在保障品质的前提下严控采购成本。 5.统筹厨房日常运营，制定工作流程与操作规范，建立质量管理监督机制，确保菜品符合五星级品质标准。 6.规范食材验收、库存及使用管理制度，严格执行食品安全标准，控制食材损耗，保障食品安全与品质。

【岗位职责】 1、负责酒店管理系统的开发、维护和优化，确保系统稳定运行； 2、参与需求分析、技术方案设计及代码实现，按时交付高质量代码； 3、解决系统运行中的技术问题，提供技术支持与故障排查； 4、协助团队完成新功能模块的开发与测试，提升用户体验； 5、编写技术文档，记录开发过程及系统架构。 【岗位要求】 1、计算机或相关专业，接受优秀应届毕业生； 2、熟悉Java/Python/PHP等至少一种编程语言，具备良好的编码习惯； 3、具备基本的系统设计与调试能力，能独立完成模块开发； 4、学习能力强，对新技术有热情，能适应快速迭代的开发环境； 5、良好的沟通能力与团队协作精神，责任心强。

【职位描述】 行政 Administration § 开发, 维持和更新一本反映政策和程序的详细的部门操作手册, 是部门里面执行的工作程序和标准。 确保在年度回顾时正确地反映所有的变化。 Develops, maintains and updates a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes. § 负责任的为本部门的管理正常进行和及时维护有效率文件系统,提供完整的支持购买合同的记录。 Responsible for the smooth function of the Division’s administration and the timely maintenance of an efficient filing system, which provides complete and supported records of Purchases and Contracts. § 确保部门活动遵循集团财务策略，恰当地完成酒店活动。 Ensures that the Department’s activities are aligned with the Corporate Finance Strategy, and that the Hotel Actions have been implemented where appropriate. § 在酒店行政委员会中代表财务部门。 Represents the Finance function on the hotel's Executive Committee. § 编写并随时更新财务及资讯部门营运手册。 Prepares and updates the Finance and Information Systems Departmental Operations Manuals. § 确保酒店遵守公司及酒店的所有财务政策及流程。 Ensures that the hotel is adhering to all Company/Hotel Finance Policies and Procedures. § 确保严格遵循政府部门制订的劳动法及税法。 Ensures that government-stipulated associate and tax legislations are strictly followed and implemented. § 保管所有帐册、日报、及酒店的其他会计资料，记载在凯悦会计及信息控制手册和相关刊物中。 Maintains all ledgers and journals and other accounting records of the hotel, sets down in the Hyatt Accounting and Systems Control Manual and related publications. § 负责确保集团、地区、酒店和政府的所有报告被准确编写，并及时上交。 Responsible for ensuring that all Corporate, Regional, hotel and governmental reports are compiled accurately and submitted in a timely manner. § 定期召开部门联络会议。 Conducts regular Departmental Communication Meetings. 宾客服务 Customer Service § 培训、辅助其他人员培训员工为酒店外部客人提供超值服务，从而支持酒店将优质服务做为重点。 Supports the hotel’s focus on service excellence by training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests). § 确保财务及资讯人员为同事（内部客人）和访客提供适当、专业、礼貌而关怀的服务。 Ensures that Finance and IS personnel provide the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division. § 礼貌、有效地处理所有内、外部客人的投诉和要求，跟进处理，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily. § 与客人及同事保持良好的工作关系。 Maintains positive guest and colleague interactions with good working relationships. 财务 Financial § 确保部门运营严格遵守预算，控制好所有费用，批准合理花费。 Ensures that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved. § 确保遵守酒店、公司和当地法律法规中与财务档案保管、钱物处理及证照办理有关的规定，及时准确地报告财务信息。 Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. § 与总经理和部门负责人协调并编写与酒店活动有关的所有预算与计划，完善预算控制所有流程。 Compiles in conjunction with the General Manager and Department Heads all budget and forecasts relating to all activities of the hotel and the maintenance of all budget control procedures. § 得到地区和集团办公室批准后实行地方会计流程，确保遵守地方政府法规。 Implements local accounting procedures ensuring compliance with the local government regulations, after approval from the area/corporate offices. § 监督、仔细审查、批准每月的会计分录、资产负债表和损益表。 Supervises, scrutinises and approves monthly journal entries, balance sheet and income statement. § 编纂并解释酒店的财务报表及报告。 Prepares and interprets the financial statements and reports for the hotel. § 努力形成内部控制流程的生产线，以之为辅，审计酒店的帐目、记录及交易文件。 Audits the accounts, records and transactions of the hotel, aided by the ongoing efforts to streamline internal control procedures. § 审核每月的银行对账表。 Reviews the monthly bank reconciliation statements. § 仔细审查每月的财务报表，调查异常变化，准备评论并将之附在报告后面。 Scrutinises the monthly financial reports, to investigate unusual variations and to prepare comments to be attached to the report. § 以及时的方式提交每月的报告表。 Submits monthly reporting package on a timely basis. § 检查酒店的帐户、记录和交易并持续检讨使内部的控制程序可得以简化。 Audits accounts, records and transactions of the Hotel, aided by the ongoing efforts to streamline internal control procedures. § 检查每月的银行余额对账单。 Reviews monthly bank reconciliation statements. § 验证延期费用、预付费用是更新而且在与协议一致。 Verifies prepaid expenses, deferred charges are up-to-date and in agreement with the books. § 帮助地方任命的审计员或税务专家了解凯悦国际的和国家的交税义务。 Understands Hyatt International’s and the country’s tax obligations, with assistance of locally appointed Auditors or Tax Experts. § 协助总经理、各部门总监和分部门经理预测整个酒店的所有活动。 Assists General Manager, Division Heads and Department Heads in the compilation of forecasts covering all activities of the Hotel. § 协助总经理准备重要开支授权请求。 Assists General Manager in the preparation of Capital Expenditure Authorisation Request. § 协助总经理和各部门总监制定年度预算。 Assists General Manager and Division Heads in the compilation of the annual Business Plan. § 管理并控制现金的使用，包括地区办公室和业主公司同意下投资在银行里的定期存款的使用，如有需要可获取其他银行设施。 Administers and controls cash management which includes investing in time deposits in banks approved by area office and the Owning Company, as well as obtaining other banking facilities whenever necessary. § 帮助总经理和部门负责人编写包括酒店所有活动在内的预报。 Assists the General Manager and Heads of Department in the compilation forecasts covering all activities of the hotel. § 帮助总经理准备资金使用请批表。 Assists the General Manager in the preparation of Capital Expenditure Authorisation Request. § 通过使用多技能、多任务和弹性工作表帮助员工效率，以达到营业的财务目标和客人的期望。 Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. § 指导员工，确保其效率符合凯悦设计的标准，并与凯悦国际集团财务操作手册保持一致。 Directs associates to ensure productivity meets standards given in accordance with Hyatt Design Standards and Criteria and the Hyatt International Finance Operations Manual. § 注意提高生产力水平，在合理范围内谨慎控制工资和其他成本，并确保所有的设备的正常使用和能源的节约。 Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment. § 主持财务回顾会议及信贷会议。 Chairs the Financial Review Meeting and Credit Meetings. § 确保使用新颖的科技和设备，利用新的系统工作以提高生产力水平。 Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. § 审核并签批所有酒店设备及物品等的发票及申购单。 Reviews and approves all invoices and Purchase Requests involving hotel equipment and supplies etc. 营运 Operational § 确保财会部门的每个分部门都高效运行，利用科技。 Ensures that each section of the Accounting and Finance Department is managed efficiently, maximising utilisation of technology. § 确保每月对所有物品进行盘点，经营设备一年盘点两次。 Ensures that the physical inventories of all supplies and operating equipment are being taken on a monthly and a biannual basis respectively. § 实施必要控制，确保酒店资产的安全，完善固定资产、经营设备、物品和存货的记录。 Implements all necessary control in order to safeguard the assets of the hotel and to maintain records for the fixed assets, operating equipment, supplies and inventories. § 审查成本审计员的报告，与物料部经理协调以确保所有存货都有适当的控制及流程。 Reviews the reports compiled by Cost Auditor and liaises with the Materials Manager to ensure proper procedures and control of inventories. § 了解所有管理协议的条款和条件，并确保管理协议被有效遵守。 Knows all terms and conditions of the management agreement and ensures that they are adhered to. § 监督管理协议检查单中列出的要求。 Monitors requirements set out in the management agreement checklist. § 保管并保证合同、租约、保险合同及所有法律和财务文件的安全。 Keeps and safeguards all contracts, leases, insurance policies and all legal and financial documents. § 从相应的国家机构办理必需的外币兑换交易、进口、酒类、烟草和娱乐等许可证。 Obtains the requisite licenses for foreign exchange dealing, imports, liquor, tobacco, and entertainment and so forth from the appropriate regulatory authorities. § 与凯悦国际集团的和聘请的当地的保险代理人员一起管理凯悦和当地的保险事务。 Administers Hyatt and local insurance matters in conjunction with Hyatt International’s and locally appointed insurance agents. § 与凯悦国际集团和酒店聘请的法律顾问联系处理所有法律事务。 Liaises with Hyatt International’s and hotel appointed legal consultants for all legal matters. § 管理资讯系统部，确保酒店计算机系统和软件得到充分利用、安全管理及合理维护，适时更新所有授权书。 Administers the Information Systems section and ensures that the hotel computer system and its software are fully utilised, well safeguarded, properly maintained and all licenses are up-to-date. § 实施总经理与地区和集团办公室一起建立的信贷及收款流程。 Administers credit and collection procedures that have been established by the General Manager with the concurrence of the area / corporate offices. § 按照酒店要求与内、外部审计员保持联系。 Liaises with both internal and external auditors in compliance with the hotel requirements. § 帮助总经理编写各部门的政策及流程，写入酒店自己的内部政策手册内。 Assists the General Manager in the compilation of all the department’s written policies and procedures into the hotel’s own in-house policy manuals. § 与总经理一起签署地区办公室和业主公司指定银行的银行支票。 Signs bank checks jointly with the General Manager of those banks designated by the area office and the Owning Company. § 与总经理一起签定（除一年或一年以内销售合同外的）所有合同，确保所有条款都符合地方法律、管理协议、凯悦国际集团政策及重要商业文件。 Signs all contracts (other than sales contracts with a duration of less than one year) jointly with the General Manager ensuring all terms are in compliance with local law, management agreement, HIC policies and sound commercial judgement. § 签批所有付款凭证和费用报销，确定其所附文件齐全，以审核和证明收到的商品和服务在质量、数量及价格方面的情况。 Approves all disbursements vouchers, expenses claims after ascertaining that all necessary documents are attached, processed and certified for receipt of merchandises or services in quality, quantity and prices.) § 结合可用资金、采购的必要性及预算对所有采购申请进行审批。 Approves all purchases in view of availability of funds, necessity and the budget. § 每天根据总出纳的收入明细查收银行送数单。 Receives on a daily basis the receipts of bank deposits and verifies against General Cashier’s Summary of Receipts. § 每天确认前一天的收据都已存放完毕。 Ascertains the daily receipts are deposited on the next succeeding day. § 每天视察银行余额是否合理，如有任何现金缺失情况，书面报告给总经理并抄送地区办公室。 Watches daily the adequacy of bank balances and report in writing as to any anticipated cash deficiency to the General Manager, with a copy to area office. § 审查并签批每天的人工及计算机记录。 Examines and approves daily manual and computer records. § 确保所有旅行社佣金的即时支付。 Ensures all travel agents’ commissions are paid promptly. § 现场抽查规定的外币兑换交易流程是否正确遵循。 Spot checks the prescribed foreign exchange transactions procedures are correctly adhered to. § 审查每天的成本报告。 Examines daily costing reports. § 审查并签批所有工资单的雇佣、调级和终止合约情况。 Examines and approves all payroll hiring, status changes and terminations. § 确认按期支付所有税费、捐赠费、许可费、利息及管理费。 Ascertains that all taxes, contributions, licenses, interest and management fee are paid when due. § 安排每月的分部门会议进行运营回顾。 Arranges monthly section meetings for operation review. § 确保所有钥匙的控制及分发流程被正确遵循。 Ensures that all keys control and issuance procedures are correctly applied and adhered to. § 向地区办公室介绍在会计及内部控制方面取得的进步。 Recommends to the area office improvements in accounting and internal control. § 检查并确认采购、收货、仓储及发货职能，即物料部的流程和控制都恰当。 Reviews and ensures proper procedures and control of purchasing, receiving, storing and requisitioning functions; i.e. Materials Management functions. 人事 Personnel § 监督、帮助招聘及筛选会计部、物料部和资讯部所有员工，引导他们在工作中遵循经营、财务及行政管理的理念，自愿掌握多项技能并承担多项工作。 Recruits, selects and develops Finance employees to work following the operational, financial, administrative philosophies and willing to become multi skilled and perform multi tasks. § 通过参与管理，根据酒店制度和程序以及相关适用法律，对所有总帐员工进行紧密督导。 Through hands-on management, supervises closely all Finance employees in the performance of their duties in accordance with Policies & Procedures and applicable laws. § 适当地分配工作职责和责任，以使员工掌握技能并获得资源；在确保运营及安全标准的同时，关心并发展员工。 Delegates appropriately duties and responsibilities to equipped and resourceful employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained § 与进修发展部经理密切合作，积极主动的了解并支持培训和公司理念，发展一支优秀活跃的部门训练团队。 Instills and supports the training initiative and philosophies of the company and works closely with the Learning Manager to develop Departmental Trainers. § 确定所有的经理积极的参与职员的培和职员的发展。 Ensures that all Managers take an active role in the training and development of employees. § 发展并支持公司的培训活动，重点提高员工的工作技能和知识。 Develops and assists with training activities focused on improving skills and knowledge. § 确保员工完全理解酒店的规章制度并遵照执行。 Ensures employees have a complete understanding of Rules & Regulations, and that behaviour complies. § 监督员工士气并提供工作表现及发展的反馈途径。 Monitors employee morale and provides mechanism for performance feedback and development. § 进行员工年度表现发展评估，提供真实和准确的回馈。 Conducts annual Performance Development, providing honest and appropriate feedback. § 通过有效沟通，将公司原则及核心价值传达给所有级别的员工。 Effectively communicates guiding principles and core values to all levels of employees. § 监察财务部所有员工准时上班及出勤形象，确保员工制服穿着正确，且遵守酒店和部门的仪容标准，维持高标准的个人形象和卫生。 Oversees the punctuality and appearance of all Finance associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. § 通过适当的培训、训练和/或督导发展部门负责人的技能，使其有足够的工作效率。 Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. § 与部门负责人一起进行年度行为发展讨论，对他们的专业发展目标给予支持。确保他们也同样与他们的员工一起进行年度行为发展讨论。 Conducts annual Performance Development Discussions with Heads of Department and supports them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their associates. § 确保每个部门负责人和培训部经理、部门培训员一起为其部门的员工制订并实行有效的培训计划。 Ensures that each Head of Department plans and implements effective training programmes for their associates in coordination with the Training Manager and their Departmental Trainers. § 鼓励员工成为有创新和挑战精神的人，对员工为部门成功运行所做的贡献表示肯定。 Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. § 支持人本思想的落实，示范并加强凯悦价值观和文化特征。 Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. § 确保所有员工完全理解并遵循员工守则和规范。 Ensures that all associates have a complete understanding of and adhere to associate rules and regulations. § 确保员工遵守所有酒店、公司及地方法规，以及酒店政策及流程中与防火、危害和安全相关的部分。 Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. § 反馈员工体验调查的结果，确保其做出了相应改变。 Feedback the results of the Colleague Pulse Survey and to ensure that the relevant changes are implemented. 总则 General § 在酒店行政管理委员会中代表财务部，确保财务部提供有效、经济的服务和支持其他部门的要求，维护设备、建设和地面的好状态。 Represents Finance in the Hotel Leadership Committee, ensures the efficient & economic operation of the Finance Division providing services and support to other Divisions as required, maintaining equipment, buildings and grounds in optimum condition. § 每周进行一次财务会议,确保所有的会议计划周详, 高效和结果为导向。 Conducts weekly Finance Meetings, ensuring all meetings are well planned, efficient and results oriented. § 积极提供有关员工的福利、安全和发展等方面的意见，实事求是的反馈现状。 Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback. § 积极代表凯悦国际酒店执行团队，总是全面执行负责任的管理和行为。 Exercises responsible management and behaviour at all times and positively representing the Hotel Executive Team and Hyatt International. § 按要求参加所有会议并给出意见。 Attends and contributes to all Meetings as required. § 充分了解国家法规中有关税务、员工和公司关系的规定。 Is knowledgeable in statutory legislation in taxes, associate and industrial relations. § 确保高标准的个人形象和仪表。 Ensures high standards of personal presentation and grooming. § 与酒店的竞争对手及其他特别是旅行社、本地商业团体和航空公司等组织派来的相关代表保持牢固而专业的关系。 Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations, especially travel agencies, local business groups and airlines. § 响应行业、公司和酒店对财务部的指引并按需求做出改变。 Responds to changes in the Finance function as dictated by the industry, company and hotel. § 阅读酒店员工手册，理解并遵循酒店规章制度，及酒店关于防火、卫生、健康和安全的政策及流程。 Reads the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. § 始终展现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦酒店集团。 Exercises responsible management and behaviour at all times and positively representing the Hotel Executive Team and Hyatt Hotels Corporation. § 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。 Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry & company. 【任职要求】 1、财务管理、会计、金融相关专业、大专及以上学历。 2、具有3年以上财务负责人工作经验，10年年以上星级酒店财务岗位工作经验，熟悉酒店财务管理模式。 3、通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识。 4、具有一定的外部关系协调和统筹管理能力。 5、良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

岗位职责 1.对员工考勤、考绩，根据他们工作表现的好坏，进行表扬或批评。 2.掌握所辖客房的状况。 3.检查客房部的设施和管理，抽查本部门工作质量及工作效率。 4.负责对部门的工作策划，督导，与本部门的财政预算。 5.熟悉部门的运作情况，处理每天的事务，发现问题及时进行指导。 6.留意宾客动态，处理一般性的宾客投诉，有重大事故时须向部门经理报告。 岗位要求 1.国际品牌酒店同等职位工作经验。 2.中专毕业学历或同等文化程度。 3.能够使用电脑。

【岗位职责】 1、听从主管的工作安排。 2、严格执行安全制度，并按操作规范进行操作。 3、做好酒店高、低压配电间和变压器间配电设备的维修保养工作，确保正常供电。 4、保证电气设备的照明灯具等的正常使用。 5、各项电气工作要严格做到：装得安全，用得正确，修得及时，拆得彻底。 6、定期检查移动及半移动电具的安全绝缘用具每半年进行一次耐压试验。 7、做好值班工作日记和设备运行记录。 【岗位要求】 1、大专以上学历。同岗位工作2年以上 2、熟悉电气设备安装、维修和排除故障的技术知识，懂得安全用电、节约用电的政策运行记录。 3、有当地特殊工种证书和电工上岗资格证书。 4、能按工作规范和有关制度独立进行工作。

【岗位职责】 1、负责酒店自助早餐及明档区域的面点制作与出品 2、根据菜单要求完成各类中式面点、西式点心的制作 3、确保面点出品质量、造型及口感符合酒店标准 4、维护工作区域卫生，严格执行食品安全规范 5、合理控制食材成本，避免浪费 6、协助研发季节性新品及特色面点 【岗位要求】 1、具备扎实的面点制作基本功，熟悉各类面点工艺 2、能独立完成包子、饺子、糕点等常见面点制作 3、了解食品安全及厨房操作规范 4、具有团队合作精神，能适应早晚班次 5、有酒店或大型餐饮机构工作经验者优先 6、对食品造型和创意摆盘有一定见解

【职位描述】 行政 Administration § 开发, 维持和更新一本反映政策和程序的详细的部门操作手册, 是部门里面执行的工作程序和标准。 确保在年度回顾时正确地反映所有的变化。 Develops, maintains and updates a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes. § 负责任的为本部门的管理正常进行和及时维护有效率文件系统,提供完整的支持购买合同的记录。 Responsible for the smooth function of the Division’s administration and the timely maintenance of an efficient filing system, which provides complete and supported records of Purchases and Contracts. § 确保部门活动遵循集团财务策略，恰当地完成酒店活动。 Ensures that the Department’s activities are aligned with the Corporate Finance Strategy, and that the Hotel Actions have been implemented where appropriate. § 在酒店行政委员会中代表财务部门。 Represents the Finance function on the hotel's Executive Committee. § 编写并随时更新财务及资讯部门营运手册。 Prepares and updates the Finance and Information Systems Departmental Operations Manuals. § 确保酒店遵守公司及酒店的所有财务政策及流程。 Ensures that the hotel is adhering to all Company/Hotel Finance Policies and Procedures. § 确保严格遵循政府部门制订的劳动法及税法。 Ensures that government-stipulated associate and tax legislations are strictly followed and implemented. § 保管所有帐册、日报、及酒店的其他会计资料，记载在凯悦会计及信息控制手册和相关刊物中。 Maintains all ledgers and journals and other accounting records of the hotel, sets down in the Hyatt Accounting and Systems Control Manual and related publications. § 负责确保集团、地区、酒店和政府的所有报告被准确编写，并及时上交。 Responsible for ensuring that all Corporate, Regional, hotel and governmental reports are compiled accurately and submitted in a timely manner. § 定期召开部门联络会议。 Conducts regular Departmental Communication Meetings. 宾客服务 Customer Service § 培训、辅助其他人员培训员工为酒店外部客人提供超值服务，从而支持酒店将优质服务做为重点。 Supports the hotel’s focus on service excellence by training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests). § 确保财务及资讯人员为同事（内部客人）和访客提供适当、专业、礼貌而关怀的服务。 Ensures that Finance and IS personnel provide the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division. § 礼貌、有效地处理所有内、外部客人的投诉和要求，跟进处理，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily. § 与客人及同事保持良好的工作关系。 Maintains positive guest and colleague interactions with good working relationships. 财务 Financial § 确保部门运营严格遵守预算，控制好所有费用，批准合理花费。 Ensures that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved. § 确保遵守酒店、公司和当地法律法规中与财务档案保管、钱物处理及证照办理有关的规定，及时准确地报告财务信息。 Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. § 与总经理和部门负责人协调并编写与酒店活动有关的所有预算与计划，完善预算控制所有流程。 Compiles in conjunction with the General Manager and Department Heads all budget and forecasts relating to all activities of the hotel and the maintenance of all budget control procedures. § 得到地区和集团办公室批准后实行地方会计流程，确保遵守地方政府法规。 Implements local accounting procedures ensuring compliance with the local government regulations, after approval from the area/corporate offices. § 监督、仔细审查、批准每月的会计分录、资产负债表和损益表。 Supervises, scrutinises and approves monthly journal entries, balance sheet and income statement. § 编纂并解释酒店的财务报表及报告。 Prepares and interprets the financial statements and reports for the hotel. § 努力形成内部控制流程的生产线，以之为辅，审计酒店的帐目、记录及交易文件。 Audits the accounts, records and transactions of the hotel, aided by the ongoing efforts to streamline internal control procedures. § 审核每月的银行对账表。 Reviews the monthly bank reconciliation statements. § 仔细审查每月的财务报表，调查异常变化，准备评论并将之附在报告后面。 Scrutinises the monthly financial reports, to investigate unusual variations and to prepare comments to be attached to the report. § 以及时的方式提交每月的报告表。 Submits monthly reporting package on a timely basis. § 检查酒店的帐户、记录和交易并持续检讨使内部的控制程序可得以简化。 Audits accounts, records and transactions of the Hotel, aided by the ongoing efforts to streamline internal control procedures. § 检查每月的银行余额对账单。 Reviews monthly bank reconciliation statements. § 验证延期费用、预付费用是更新而且在与协议一致。 Verifies prepaid expenses, deferred charges are up-to-date and in agreement with the books. § 帮助地方任命的审计员或税务专家了解凯悦国际的和国家的交税义务。 Understands Hyatt International’s and the country’s tax obligations, with assistance of locally appointed Auditors or Tax Experts. § 协助总经理、各部门总监和分部门经理预测整个酒店的所有活动。 Assists General Manager, Division Heads and Department Heads in the compilation of forecasts covering all activities of the Hotel. § 协助总经理准备重要开支授权请求。 Assists General Manager in the preparation of Capital Expenditure Authorisation Request. § 协助总经理和各部门总监制定年度预算。 Assists General Manager and Division Heads in the compilation of the annual Business Plan. § 管理并控制现金的使用，包括地区办公室和业主公司同意下投资在银行里的定期存款的使用，如有需要可获取其他银行设施。 Administers and controls cash management which includes investing in time deposits in banks approved by area office and the Owning Company, as well as obtaining other banking facilities whenever necessary. § 帮助总经理和部门负责人编写包括酒店所有活动在内的预报。 Assists the General Manager and Heads of Department in the compilation forecasts covering all activities of the hotel. § 帮助总经理准备资金使用请批表。 Assists the General Manager in the preparation of Capital Expenditure Authorisation Request. § 通过使用多技能、多任务和弹性工作表帮助员工效率，以达到营业的财务目标和客人的期望。 Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. § 指导员工，确保其效率符合凯悦设计的标准，并与凯悦国际集团财务操作手册保持一致。 Directs associates to ensure productivity meets standards given in accordance with Hyatt Design Standards and Criteria and the Hyatt International Finance Operations Manual. § 注意提高生产力水平，在合理范围内谨慎控制工资和其他成本，并确保所有的设备的正常使用和能源的节约。 Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment. § 主持财务回顾会议及信贷会议。 Chairs the Financial Review Meeting and Credit Meetings. § 确保使用新颖的科技和设备，利用新的系统工作以提高生产力水平。 Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. § 审核并签批所有酒店设备及物品等的发票及申购单。 Reviews and approves all invoices and Purchase Requests involving hotel equipment and supplies etc. 营运 Operational § 确保财会部门的每个分部门都高效运行，利用科技。 Ensures that each section of the Accounting and Finance Department is managed efficiently, maximising utilisation of technology. § 确保每月对所有物品进行盘点，经营设备一年盘点两次。 Ensures that the physical inventories of all supplies and operating equipment are being taken on a monthly and a biannual basis respectively. § 实施必要控制，确保酒店资产的安全，完善固定资产、经营设备、物品和存货的记录。 Implements all necessary control in order to safeguard the assets of the hotel and to maintain records for the fixed assets, operating equipment, supplies and inventories. § 审查成本审计员的报告，与物料部经理协调以确保所有存货都有适当的控制及流程。 Reviews the reports compiled by Cost Auditor and liaises with the Materials Manager to ensure proper procedures and control of inventories. § 了解所有管理协议的条款和条件，并确保管理协议被有效遵守。 Knows all terms and conditions of the management agreement and ensures that they are adhered to. § 监督管理协议检查单中列出的要求。 Monitors requirements set out in the management agreement checklist. § 保管并保证合同、租约、保险合同及所有法律和财务文件的安全。 Keeps and safeguards all contracts, leases, insurance policies and all legal and financial documents. § 从相应的国家机构办理必需的外币兑换交易、进口、酒类、烟草和娱乐等许可证。 Obtains the requisite licenses for foreign exchange dealing, imports, liquor, tobacco, and entertainment and so forth from the appropriate regulatory authorities. § 与凯悦国际集团的和聘请的当地的保险代理人员一起管理凯悦和当地的保险事务。 Administers Hyatt and local insurance matters in conjunction with Hyatt International’s and locally appointed insurance agents. § 与凯悦国际集团和酒店聘请的法律顾问联系处理所有法律事务。 Liaises with Hyatt International’s and hotel appointed legal consultants for all legal matters. § 管理资讯系统部，确保酒店计算机系统和软件得到充分利用、安全管理及合理维护，适时更新所有授权书。 Administers the Information Systems section and ensures that the hotel computer system and its software are fully utilised, well safeguarded, properly maintained and all licenses are up-to-date. § 实施总经理与地区和集团办公室一起建立的信贷及收款流程。 Administers credit and collection procedures that have been established by the General Manager with the concurrence of the area / corporate offices. § 按照酒店要求与内、外部审计员保持联系。 Liaises with both internal and external auditors in compliance with the hotel requirements. § 帮助总经理编写各部门的政策及流程，写入酒店自己的内部政策手册内。 Assists the General Manager in the compilation of all the department’s written policies and procedures into the hotel’s own in-house policy manuals. § 与总经理一起签署地区办公室和业主公司指定银行的银行支票。 Signs bank checks jointly with the General Manager of those banks designated by the area office and the Owning Company. § 与总经理一起签定（除一年或一年以内销售合同外的）所有合同，确保所有条款都符合地方法律、管理协议、凯悦国际集团政策及重要商业文件。 Signs all contracts (other than sales contracts with a duration of less than one year) jointly with the General Manager ensuring all terms are in compliance with local law, management agreement, HIC policies and sound commercial judgement. § 签批所有付款凭证和费用报销，确定其所附文件齐全，以审核和证明收到的商品和服务在质量、数量及价格方面的情况。 Approves all disbursements vouchers, expenses claims after ascertaining that all necessary documents are attached, processed and certified for receipt of merchandises or services in quality, quantity and prices.) § 结合可用资金、采购的必要性及预算对所有采购申请进行审批。 Approves all purchases in view of availability of funds, necessity and the budget. § 每天根据总出纳的收入明细查收银行送数单。 Receives on a daily basis the receipts of bank deposits and verifies against General Cashier’s Summary of Receipts. § 每天确认前一天的收据都已存放完毕。 Ascertains the daily receipts are deposited on the next succeeding day. § 每天视察银行余额是否合理，如有任何现金缺失情况，书面报告给总经理并抄送地区办公室。 Watches daily the adequacy of bank balances and report in writing as to any anticipated cash deficiency to the General Manager, with a copy to area office. § 审查并签批每天的人工及计算机记录。 Examines and approves daily manual and computer records. § 确保所有旅行社佣金的即时支付。 Ensures all travel agents’ commissions are paid promptly. § 现场抽查规定的外币兑换交易流程是否正确遵循。 Spot checks the prescribed foreign exchange transactions procedures are correctly adhered to. § 审查每天的成本报告。 Examines daily costing reports. § 审查并签批所有工资单的雇佣、调级和终止合约情况。 Examines and approves all payroll hiring, status changes and terminations. § 确认按期支付所有税费、捐赠费、许可费、利息及管理费。 Ascertains that all taxes, contributions, licenses, interest and management fee are paid when due. § 安排每月的分部门会议进行运营回顾。 Arranges monthly section meetings for operation review. § 确保所有钥匙的控制及分发流程被正确遵循。 Ensures that all keys control and issuance procedures are correctly applied and adhered to. § 向地区办公室介绍在会计及内部控制方面取得的进步。 Recommends to the area office improvements in accounting and internal control. § 检查并确认采购、收货、仓储及发货职能，即物料部的流程和控制都恰当。 Reviews and ensures proper procedures and control of purchasing, receiving, storing and requisitioning functions; i.e. Materials Management functions. 人事 Personnel § 监督、帮助招聘及筛选会计部、物料部和资讯部所有员工，引导他们在工作中遵循经营、财务及行政管理的理念，自愿掌握多项技能并承担多项工作。 Recruits, selects and develops Finance employees to work following the operational, financial, administrative philosophies and willing to become multi skilled and perform multi tasks. § 通过参与管理，根据酒店制度和程序以及相关适用法律，对所有总帐员工进行紧密督导。 Through hands-on management, supervises closely all Finance employees in the performance of their duties in accordance with Policies & Procedures and applicable laws. § 适当地分配工作职责和责任，以使员工掌握技能并获得资源；在确保运营及安全标准的同时，关心并发展员工。 Delegates appropriately duties and responsibilities to equipped and resourceful employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained § 与进修发展部经理密切合作，积极主动的了解并支持培训和公司理念，发展一支优秀活跃的部门训练团队。 Instills and supports the training initiative and philosophies of the company and works closely with the Learning Manager to develop Departmental Trainers. § 确定所有的经理积极的参与职员的培和职员的发展。 Ensures that all Managers take an active role in the training and development of employees. § 发展并支持公司的培训活动，重点提高员工的工作技能和知识。 Develops and assists with training activities focused on improving skills and knowledge. § 确保员工完全理解酒店的规章制度并遵照执行。 Ensures employees have a complete understanding of Rules & Regulations, and that behaviour complies. § 监督员工士气并提供工作表现及发展的反馈途径。 Monitors employee morale and provides mechanism for performance feedback and development. § 进行员工年度表现发展评估，提供真实和准确的回馈。 Conducts annual Performance Development, providing honest and appropriate feedback. § 通过有效沟通，将公司原则及核心价值传达给所有级别的员工。 Effectively communicates guiding principles and core values to all levels of employees. § 监察财务部所有员工准时上班及出勤形象，确保员工制服穿着正确，且遵守酒店和部门的仪容标准，维持高标准的个人形象和卫生。 Oversees the punctuality and appearance of all Finance associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. § 通过适当的培训、训练和/或督导发展部门负责人的技能，使其有足够的工作效率。 Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. § 与部门负责人一起进行年度行为发展讨论，对他们的专业发展目标给予支持。确保他们也同样与他们的员工一起进行年度行为发展讨论。 Conducts annual Performance Development Discussions with Heads of Department and supports them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their associates. § 确保每个部门负责人和培训部经理、部门培训员一起为其部门的员工制订并实行有效的培训计划。 Ensures that each Head of Department plans and implements effective training programmes for their associates in coordination with the Training Manager and their Departmental Trainers. § 鼓励员工成为有创新和挑战精神的人，对员工为部门成功运行所做的贡献表示肯定。 Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. § 支持人本思想的落实，示范并加强凯悦价值观和文化特征。 Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. § 确保所有员工完全理解并遵循员工守则和规范。 Ensures that all associates have a complete understanding of and adhere to associate rules and regulations. § 确保员工遵守所有酒店、公司及地方法规，以及酒店政策及流程中与防火、危害和安全相关的部分。 Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. § 反馈员工体验调查的结果，确保其做出了相应改变。 Feedback the results of the Colleague Pulse Survey and to ensure that the relevant changes are implemented. 总则 General § 在酒店行政管理委员会中代表财务部，确保财务部提供有效、经济的服务和支持其他部门的要求，维护设备、建设和地面的好状态。 Represents Finance in the Hotel Leadership Committee, ensures the efficient & economic operation of the Finance Division providing services and support to other Divisions as required, maintaining equipment, buildings and grounds in optimum condition. § 每周进行一次财务会议,确保所有的会议计划周详, 高效和结果为导向。 Conducts weekly Finance Meetings, ensuring all meetings are well planned, efficient and results oriented. § 积极提供有关员工的福利、安全和发展等方面的意见，实事求是的反馈现状。 Is actively involved in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback. § 积极代表凯悦国际酒店执行团队，总是全面执行负责任的管理和行为。 Exercises responsible management and behaviour at all times and positively representing the Hotel Executive Team and Hyatt International. § 按要求参加所有会议并给出意见。 Attends and contributes to all Meetings as required. § 充分了解国家法规中有关税务、员工和公司关系的规定。 Is knowledgeable in statutory legislation in taxes, associate and industrial relations. § 确保高标准的个人形象和仪表。 Ensures high standards of personal presentation and grooming. § 与酒店的竞争对手及其他特别是旅行社、本地商业团体和航空公司等组织派来的相关代表保持牢固而专业的关系。 Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations, especially travel agencies, local business groups and airlines. § 响应行业、公司和酒店对财务部的指引并按需求做出改变。 Responds to changes in the Finance function as dictated by the industry, company and hotel. § 阅读酒店员工手册，理解并遵循酒店规章制度，及酒店关于防火、卫生、健康和安全的政策及流程。 Reads the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. § 始终展现负责的管理和行为，并以积极的形象代表酒店管理团队和凯悦酒店集团。 Exercises responsible management and behaviour at all times and positively representing the Hotel Executive Team and Hyatt Hotels Corporation. § 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。 Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry & company. 【任职要求】 1、财务管理、会计、金融相关专业、大专及以上学历。 2、具有3年以上财务负责人工作经验，10年年以上星级酒店财务岗位工作经验，熟悉酒店财务管理模式。 3、通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识。 4、具有一定的外部关系协调和统筹管理能力。 5、良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

【岗位职责】 1、全面负责酒店工程设备设施的日常维护、保养及维修工作，确保酒店各项设施正常运转； 2、制定并执行工程部年度、月度维护计划，监督落实设备巡检、保养及故障处理； 3、负责酒店安保工作的统筹管理，包括消防系统、监控系统、门禁系统的运行维护及安全检查； 4、处理突发性设备故障或紧急事件，及时组织抢修并制定预防措施； 5、管理工程部及安保团队，合理分配工作任务，监督工作质量及效率； 6、控制工程维修及安保相关成本，优化能源使用，降低运营损耗； 7、配合其他部门完成设施改造、装修等项目的技术支持和协调工作； 8、确保酒店符合消防、安全、环保等相关法律法规要求。 【岗位要求】 1、具备工程维修、机电设备管理或相关领域工作经验，熟悉酒店设施运维流程者优先； 2、掌握强弱电、给排水、暖通、消防等系统的基本原理及维修技能； 3、了解安保管理流程，熟悉消防法规及安防设备操作； 4、具备较强的应急处理能力，能高效解决突发技术问题； 5、良好的团队管理能力，能有效协调内外部资源； 6、责任心强，工作细致，具备较强的抗压能力； 7、持有电工证、消防设施操作员证等相关资格证书者优先。