This role will be responsible forproviding HR services toall Langham Hospitality Group (LHG) staff in China, including all GSOs in China, the Shanghai Regional Office. Ensuresmooth operation of the Shanghai Regional Office.
Major responsibilities
Human ResourcesServices (HRS)
§ Assist the VPof Human Resources Operations, China to developstaffing/productivity model for various brands and continuouslyupdating them as needed, assist in implementingand managing the projects to improve workforce cost efficiency in the China hotels.
§ Asssist to communicate and roll outChina EIP.
§ Assistto conduct HR related market surveys if necessary.
§ Collect and consolidate monthlyHR reports from hotel properties and offer HR dashboard support to hotels
§ Assist to pre-opening hotel propertiesin HR function, including but not limited to providing guidance, enquiry andconsultation.
§ Assist property HRD operation,not limited to the enquiry and consultation
§ Responsible for Lanham Careerwechat operation and increase the number of followers.
§ Organize Colleague Relations activities, coordinate on CONNECT(community service) activities.
§ Organize and follow up with colleagues to conduct MCS and makeaction plan.
§ Ensure all the policies and procedures are in line with currentLangham Hospitality Group’s corporate guidelines and local and governmentlegislation
§ Maintain and update of HR manual, policy and procedures and jobdescriptions
§ Ensure Annual Performance Review are conducted timely by all LHGChina colleagues
§ Managecolleagues personal files forall LHG China colleagues systematically and timely.
§ Upload employee profile to HCM system and keepnecessary information updated continuously. Ensure the accuracy ofuploaded or entered data.
§ Investigate colleague disciplinary cases and conduct disciplinarymeetings (general staff level) with concerned colleagues and department heads.
§ Conductexit interview for managerial level and below
§ Handle and investigate all work injury cases and liaise with relateddepartment head and government department
§ Attend any legal labour cases
§ Maintain good relationship and connection with government officialsand external consultants such as labour bureau, district health control centre,health and education committee board, company lawyer, local tourism schools anduniversities, etc
Recruitment 招聘
§ Responsible for recruiting staff of middle management level or below.
§ Assist Human Resources Services (HRS) team of LHG in Hong Kong insearching and reviewing resumes of Manager or above positions.
§ Assist to search potential andsuitable candidates of GM and HRD for new hotels opening as designated.
§ Establish a talent pool ofpotential candidates with resumes and contacts for future use.
§ Assistto conduct background check or reference check for candidates. Assist toCandidate Experience Survey and conduct data consolidation or analysis if necessary.
§ Conductexit interview for managerial level and below.
§ Responsible for visa applicationfor expatriates.
Compensation & Benefit (C&B) 薪酬及福利
§ Assist in docking with commercial medical insurancecompanies, and assist in the annual renewal process of commercial medicalinsurance. To provide relevant consulting services to colleagues ifnecessary.
§ Assist in coordination with the HR Service Agentcompany for colleagues salary, social security fund, housing fund as well asindividual income tax related issues. Provide related HR enquiry service tocolleagues if necessary.
§ Support corporate C&B team on payroll calculation andrelated policies updates as needed, support PRC hotels annual salary review andannual bonus proposal.
§ Leave control &administration – such as supervise and urge allcolleagues to clear their leaves on time, sick leaveapplications are supported by valid sick leave certificate, etc.。
§ Assist in labor cost analysis andmanning analysis of the hotels in China region if necessary.
§ Conduct HR related surveys suchas salary and benefits competitor surveys.
Learning & Development (L&D) 培训及发展
§ Conduct Orientation Program, prepare Familiarization Program andWelcome kit for new hired.
§ Conduct intranet system briefing for related colleagues.
§ Responsible for collaborating with the corporate L&D team to ensure all training programs from the headquarters areeffectively implemented and remain consistent with the headquarters.
§ Coordinate with corporate office L&D teamto ensure all learning projects implementation alignment with corporaterequirement Hotel HR and corporate office to organizerelated training for colleagues such as Hotel Tour, 5Ms Training, etc.
Others 其它
§ Performany duties as assigned by the management deemed necessary.
§ Assistin HR related reimbursement process follow-up and processing, and ensure dataaccuracy.