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  • 销售经理

    5千-7千
    深圳 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 领导好
    • 人性化管理
    • 员工生日礼物
    精品酒店 | 100-499人
    发布于 06-24
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    • 投递简历
    任职要求: 1、根据部门总监制定的销售计划,具体执行争取商务、散客的销售工作。 2、掌握本地区商务、散客市场动态,定期向部门经理提出销售调研报告。 3、研究市场,预测商情,及时掌握市场动向,做好促销计划。 4、制定、修改和审核有关报价信、合同及推销信件。认真做好商务、散客档案资料管理工作。 5、定期进出销售计划中所负责部分的执行情况报告,并对计划执行中存在的问题提出意见。 6、按计划走访客户,了解客户对酒店的意见,增强与宾客的的沟通,建立良好的客户关系。 任职资格: 1、教育背景:大专以上学历,有良好的职业操守,品行优秀,综合素质高。 2、行业与岗位经历:男女不限,高中以上学历,20-45岁,形象气质佳,勇于挑战自我,有良好的语言表达能力及沟通能力。 3、职业意识:服务意识、保密意识、良好、积极的工作态度。
  • 深圳 | 2年以上 | 中专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 人性化管理
    • 内部调动
    • 节日礼物
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 06-23
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    岗位职责 1.确保执行酒店政策方针和公司的品牌标准。 2.对于认可的员工实施培训课程,进行全体员工的培训和评估他们的能力 3.提前意识到缺少服务标准的对客服务并及时制定发展计划,跟踪和执行改变 4.在工作中和下属员工沟通,维护已确定的政策和方针。 5.在用餐期间确保及时纠正错误的餐位。 6.保持操作台的干净和整齐。 7.和厨房保持有效的沟通。 8.为团队准备培训课题。 9.在培训中协助餐厅经理。 10.良好的工作氛围和下属员工良好的工作关系。 11.在团队中展现个人精神和严守时间。 12.问候客人,处理评论和问题,无论何时都要在用餐中提高销售关注收入。 13.向客人推荐菜单的食品和酒水,适当的为客人点单和服务食品和酒水。 14.维护良好的客户关系和提高个人的修养。 15.依据库存的要求来采购物品。 16.准备每周排班。 17.在经理缺席期间负责运营。 18.接受餐厅经理安排的其它工作。 19.为客人服务酒水和食品。 20.提出好的主意和建议在设计菜单和食品促销的时候。 21.实施培训课程和时间表格。 22.全面的食品和酒水知识。 23.熟练运用客人维护技能。 岗位要求 1.餐饮运营经验。 2.同岗位工作经验。 3.良好的运营和管理技能。 4.良好的仪容仪表。 5.积极主动。 6.团队有良好的沟通才能,监督和刺激员工的积极性。 7.良好的英文书面和口语能力。
  • 深圳 | 2年以上 | 学历不限 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 包吃包住
    • 人性化管理
    • 员工生日礼物
    • 年度旅游
    • 年度运动会
    国际高端酒店/5星级 | 100-499人
    发布于 06-23
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    岗位职责 1、协助大话廊经理负责前台的运作收集对客服务过程中所产生的问题信息。 2、在当班期间负责整个酒店的正常运作。 3、要负责处理宾客的问题和投诉。 4、要负责重要宾客的迎领工作。 5、进行整个酒店的安全和日常的设备检查工作。 6、解决当班期间发生的安全问题。 7、向其它班次协调交班记录上需要沟通的事项。 岗位要求 1、大专以上学历,有同岗位工作经验3年以上。 2、能用流利的英语从事前厅服务形象气质佳,精通电脑操作,具备较强的英文听说读写能力。 3、仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用。 4、注重细节,工作有责任心,敢于承担责任,执行力较强。 5、有上进心和良好的学习能力和抗压能力。
  • 销售经理

    5千-6千
    深圳 | 2年以上 | 中专 | 提供食宿

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    有限服务中档酒店 | 50-99人
    发布于 06-21
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    职位描述 1、全面负责会议、预订工作、协助销售经理跟进团队工作细节; 2、建立改善客户合同存档、会议订单和预报单的存档记录,使之成为有效的工作程序和管理手段; 3、与有关运营部门紧密联系合作,保证满足客人需求和期望; 4、熟悉了解酒店产品知识,以及相关活动,在必要时招待来酒店实地考察的客人; 5、建立并保持与确定客人的紧密联系,时常发掘新的商业机会; 6、协助编辑市场调查和竞争者研究报告; 7、保持对所有销售协议、合同和酒店报价的完整记录; 8、根据要求跟进销售部总监要求或指派的销售机会或任务; 9、在销售伙伴不在时协助销售伙伴跟进所有事宜。 任职要求 1、有两年以上中高端酒店销售经验以及熟悉销售业务流程。 2、对坪山区域周边市场有敏锐的洞察力,能根据市场变化做出应对的销售措施 3、具备良好的沟通能力及抗压能力,能吃苦耐劳。 4、男女不限,年龄25-35岁之间,大专学历以上。 5、要求形象气质佳,无不良嗜好,人品佳。
  • 物业机电专家

    1.5万-2.5万
    深圳 | 8年以上 | 本科 | 提供住

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 平台广阔
    • 提供食宿
    • 岗位晋升
    • 员工生日礼物
    • 节日礼物
    国内高端酒店/5星级 | 1000-2000人
    发布于 06-20
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    岗位职责: 1、负责编制、更新及优化机电设备运维管理的标准化文件/手册。 2、负责强电系统运维的专业课件编写,组织培训和案例分析会议,帮助项目提升运维技术保障能力 3、负责机电设备的管理、维护、维修、保养,保障设备的正常运行。 4、负责指导及优化强电系统突发事件应急预案和演联。 5、前期介入工程施工和验收,处理现场设计问题确认设计变更文件。 任职要求: 1、大专及以上学历;电气、给排水等机电相关专业。 2、掌握强弱电、强电等系统的相关知识;具备解决现场强电、弱电工程问题能力, 3、熟练掌握办公软件,有一定有一定的文字编辑和报告排版能力。 4、持电气/机电工程师或相关的中级职称。 5、能适应短期临时出差任务。 6、具有住宅、酒店、长租公寓筹开经验与营运期经验。
  • 深圳 | 5年以上 | 本科 | 提供住

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 平台广阔
    • 提供食宿
    • 岗位晋升
    • 员工生日礼物
    • 节日礼物
    国内高端酒店/5星级 | 1000-2000人
    发布于 06-20
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    岗位职责 1.负责搭建供应链对外输出平台,并优化供应链上下游关系; 2.通过制定合理的供应商分级标准,对接供应商进行层级标签化管理; 3.负责专项品类研究,具备单项产品研究的能力; 4.负责与采购侧及业务规划侧有效协作,制定不同层级供应商的管理策略。 职位要求 1.对供应链具备体系化的思考能力,曾参与供应链模式设计者优先; 2.有较强的责任心,抗压能力、沟通协调能力及执行力; 3.能够积极主动思考业务的相关发展; 4.有酒店、快消、To C 等相关从业经验的优先。
  • 资产合规

    1.2万-2万
    深圳 | 3年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 平台广阔
    • 提供食宿
    • 岗位晋升
    • 员工生日礼物
    • 节日礼物
    国内高端酒店/5星级 | 1000-2000人
    发布于 06-20
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    岗位职责: 1. 合规审查与风险管理: 对资产管理业务相关的合同、协议、往来函件、公文及报告等进行审核,确保其合规性,针对资产业务的风险进行把控,执行和落实监管要求,对投资项目法律风险进行评估,负责项目投资、投后等过程中涉及的相关合同条款设计与法律审核; 2.制度建设与完善: 协助制定、修订公司的合规政策、相关制度以及年度合规管理计划,并推动其贯彻落实, 组织制定并完善资产管理业务相关管理制度、操作规范等文件资料的编制、修订等工作; 3. 合规检查与监测:对公司开展的投资业务进行合规检查、自查,保障投资业务合规开展;持续关注监管新规,进行监管信息传导,促进外部新规内化与落地实施。 任职资格: 1. 教育背景:本科及以上学历,金融、经济、法律、管理等相关专业优先。 2. 工作经验:具备3年以上房地产行业工作经验,熟悉资产管理、合规管理或项目管理流程,有长租公寓行业工作经验者优先。 3. 专业技能:熟练使用办公软件,具备良好的文档处理和数据分析能力。 4. 个人素质: 具备较强的协调沟通能力,工作认真细致,责任心强,具备良好的职业道德。
  • 品牌媒体COE

    1.2万-2万
    深圳 | 5年以上 | 本科 | 提供住

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 平台广阔
    • 提供食宿
    • 岗位晋升
    • 员工生日礼物
    • 节日礼物
    国内高端酒店/5星级 | 1000-2000人
    发布于 06-20
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    【岗位职责】 1、媒体关系维护:与主流媒体建立和维护良好的合作关系,确保公司信息的有效传播,策划并执行公关活动、媒体采访等,以提高公司知名度。 2、媒体内容审核与发布:负责新闻稿、公关稿件、品宣稿的撰写和发布,确保内容的质量和时效性。 3、危机公关处理:建立和维护危机公关体系,及时应对和处理可能对品牌形象造成影响的危机事件。 4、品牌推广:制定并执行品牌推广策略,善于发现业务开展过程中的品牌故事,提高品牌知名度和美誉度。 5、活动策划:组织品牌推广活动,增强品牌曝光度和市场影响力。 【任职要求】 1、具备3年以上媒体和品牌运作经验 2、沟通能力:出色的沟通和协调能力,能够建立和维护良好的媒体关系 3、文字能力:拥有良好的文字撰写和策划能力,能独立输出各类宣传稿件 4、学历要求:市场营销、传播学或相关专业本科及以上学历为佳
  • 前厅管家

    6千-8千
    深圳 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 平台广阔
    • 提供食宿
    • 岗位晋升
    • 员工生日礼物
    • 节日礼物
    国内高端酒店/5星级 | 1000-2000人
    发布于 06-20
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    岗位描述: 熟练使用办公软件,了解常用的酒店系统,确保数据准确录入; 负责公寓日常客户接待、入住、续签、退房等租务事项的办理; 做好对客服务工作,关注客户的需求及意见,提升客户满意度。 岗位要求: 形象气质俱佳,懂基本前台接待礼仪; 具有良好的服务意识,团队协作精神; 良好的沟通、协调和应变能力,抗压能力强; 注重细节,工作有责任心,英语口语交流流利者优先; 有独立处理各种投诉和夜间突发事件的经验; 有酒店、公寓同岗位工作经验者优先。
  • 全国 | 5年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 06-19
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全国 | 10年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 06-19
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 深圳 | 3年以上 | 大专

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    • 五险一金
    • 包吃包住
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 06-19
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    实际招聘-销售经理 建立和维护大客户档案,协助销售总监维护客户管理系统; 主要负责公司客户的维护和业务拓展;密切关注公司客户的收入和业务产量; 积极地开发和寻找新的业务及合作伙伴。 代表一家或多家酒店负责确立、发展及管理不同区域、市场及地域的客户。 维持及增长客户团队、散客及宴会的产量。 管理重要大客户或指定市场。 开发适合酒店战略需要的新客户或市场。 了解熟悉客户的背景。 制定销售计划 ,从所负责客户及市场中获得生意。 确认客户的需求、万豪的目标,以及细分市场/客户的战略。 将酒店所提供所拥有的价值传达给客户。 通过有效的客户管理,提高客户忠诚度及散客、团队及会议的产量。 与客户商讨公司散客价。 通过电话咨询、销售拜访、接待客户来访、旅游展会、新闻媒体、市场调查等多 种手段拓展新客户。 获取市场情报:如新的项目、竞争对手的活动、市场动向及表现。 分配大部分的工作时间拜访客户。 向客户推销宴会销售及服务所带来的价值。 努力达成个人及团队的目标(可测量)。 定期或月度考察销售主任工作表现。 了解整个市场的情况汇报- 竞争对手的优势及缺点, 经济趋势,供需关系以及如何去应对以上情况。
  • 全国 | 8年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 06-19
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    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 5年以上 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 06-19
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    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 深圳 | 3年以上 | 学历不限

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    • 五险一金
    • 带薪年假
    • 包吃包住
    • 技能培训
    • 管理规范
    • 岗位晋升
    • 节日礼物
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 06-19
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    【岗位职责】 1、与会议宴会销售团队一起负责将所有电话询价转变成直接收入。 Together with Event Sales Team, to be primarilyresponsible for converting all incoming leads. 2、实施电话销售活动,以发现新的商业机会。 To undertake telemarketing activities to identifynew business opportunities where required. 3、始终履行品牌承诺,并提供优越的客户服务。 To deliver the brand promise and provideexceptional client service at all times. 4、与竞争对手的酒店代表、生意伙伴和其他组织,包括本地的学校、旅游学校和大学保持良好的关系。 Maintains strong, professionalrelationship with the relevant representatives from competitor hotels, businesspartners and other organisations.  【岗位要求】 1、3年以上同岗位工作经验。 More than 3 years of working experience in the same position. 2、具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。 Have a reserve of knowledge in hotel sales, hotel management, tourism economics, tourism psychology, public relations, etc. 3、具有市场调查和预测能力,能及是掌握市场动态,并能综合分析,及时地提出相应的措施和合理的建议。 Possess the ability of market research and prediction, be able to timely grasp market dynamics, conduct comprehensive analysis, and promptly propose corresponding measures and reasonable suggestions. 4、有较强的语言表达能力,能撰写市场调研报告,具有起草工作计划、总结及业务汇报的能力Have strong language expression skills, be able to write market research reports, and have the ability to draft work plans, summaries, and business reports.
  • 夜班经理

    6千-8千
    深圳 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 员工生日礼物
    • 领导好
    • 节日礼物
    精品酒店 | 50-99人
    发布于 06-19
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    岗位职责: 1、代表总经理主持酒店夜间的经营管理活动,对酒店总经理负责,并报告工作。(有夜间补贴) 2、负责协调和督促各部门做好夜间的各种工作。协调各部门的工作关系,处理和解决发生的各种问题和突发的各类事件。 3、代表总经理接待和迎送到离店的重要宾客,检查有关部门做好服务工作。 4、负责酒店夜间的质量管理工作。 5、编写“夜间工作日记”,记录当天工作的重要情况,发现的问题及处理的意见和结果,及时递交总经理阅示。 岗位要求 1、大专以上学历,有同岗位工作经验2年以上。 2、懂得酒店管理一般理论知识和酒店管理制度和工作规范。 3、熟悉各种应急预案的内容和程序,了解接待礼仪、礼节。 4、熟悉外事纪律,了解旅游法规,懂得治安、消防条例等法律、法规等基本知识。 5、具有较强的组织、指挥、协调和控制等方面的管理能力,能处理宾客投诉和突发事件。
  • 深圳 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 员工生日礼物
    • 领导好
    • 节日礼物
    精品酒店 | 50-99人
    发布于 06-19
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    岗位职责 1、代表总经理主持酒店日常的经营管理活动,对酒店总经理负责,并报告工作。 2、负责协调和督促各部门做好日常的各种工作。协调各部门的工作关系,处理和解决发生的各种问题和突发的各类事件。 3、代表总经理接待和迎送到离店的重要宾客,检查有关部门做好服务工作。 4、负责酒店日常的质量管理工作。 5、编写“工作日记”,记录当天工作的重要情况,发现的问题及处理的意见和结果,及时递交总经理阅示。 岗位要求 1、大专以上学历,有同岗位工作经验2年以上。 2、懂得酒店管理一般理论知识和酒店管理制度和工作规范。 3、熟悉各种应急预案的内容和程序,了解接待礼仪、礼节。 4、熟悉外事纪律,了解旅游法规,懂得治安、消防条例等法律、法规等基本知识。 5、具有较强的组织、指挥、协调和控制等方面的管理能力,能处理宾客投诉和突发事件。
  • 深圳 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 员工生日礼物
    • 领导好
    • 节日礼物
    精品酒店 | 50-99人
    发布于 06-19
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    岗位职责/职位描述 岗位职责: 1.热情友好的问候客人及办理登记手续,确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决,销售酒店各项产品确保利润最大化。 2.根据预订优质快速的为客人办理入住手续,确认相关信息,如:房价,人数等,依客人喜好予以排房。向客人介绍酒店各种宣传促销活动及推销品上酒店集团荣誉客会给非会员,吸引新会员的加入。指引去房间的方向并解释房卡的使用方法,向客人分发礼物等。 3.热情友好的问候客人,对客人的合理需求予以积极恰当的回应。准确提供各种信息如:酒店营业场所的营业时间及VIP促销计划等。 4.礼貌的接听所有来电,及时恰当的应客人要求处理各种邮件、传真、留言及转交物品 岗位要求: 能运用计算器材准确无误的进行各种数据运算。 能用英语有效的倾听和进行沟通 擅长于处理宾客关系,能有效快速的应对处理各种问题。 一至两年相关工作经验者优先。 工作地点:深圳南山店、东莞松山湖店
  • 总账会计

    8千-1万
    深圳 | 5年以上 | 大专

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    • 五险一金
    • 带薪年假
    • 员工生日礼物
    • 节日礼物
    • 人性化管理
    • 包吃包住
    有限服务中档酒店 | 50-99人
    发布于 06-19
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    岗位职责 1、负责公司全盘账务处理,成本核算、往来账务核对、确保财务核算的准确、及时; 2、负责酒店收入的审核及对账工作,每天及时与日、夜审核对营业收入、房价金额、开票金额; 3、认真仔细地审核每一笔帐务的进出情况;核对每笔支付款项的合理性; 4、负责各OTA及线上渠道的对账、提现、开票,AR账核销工作。 5、每天定时对AR账、S账、消费账等应收账款进行梳理核销; 6、负责编制财务各类报表及财务分析PPT。 岗位要求 1.大专以上学历,会计学、财务管理等专业2年以上相关工作经验,有会计资格证优先考虑: 2.熟练金蝶系统运用,西软系统; 3.精通财务核算及账务处理流程,熟悉会计准则,税收法律法规及企业内控制度,有餐饮酒店业工作背景者优先; 4.良好的学习能力、较强的独立工作能力和财务分析能力,工作积极主动,做事细致认真具有强烈的责任心。
  • 深圳 | 5年以上 | 本科

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 带薪年假
    • 节日礼物
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 人性化管理
    有限服务中档酒店 | 2000人以上
    发布于 06-18
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    卓越雇主
    卓越雇主
    工作职责:1、负责各类培训项目整体运营及实施管理工作2、负责完善课程体系,优化培训理念及具体培训方法3、跟踪培训效果,收集培训反馈,不断优化培训内容和流程任职资格:1、培训专业度高(项目设计/课程设计,引导萃取),带班技能娴熟,有整体培训规划能力2、工作态度积极,自主性及意愿度强,领导及组织能力强3、需要有连锁酒店培训岗位经验及有过团队管理经验
  • 深圳 | 5年以上 | 大专

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    • 包吃包住
    • 技能培训
    • 大公司大平台
    • 带薪年假
    • 管理规范
    • 节日礼物
    • 岗位晋升
    • 五险一金
    • 年底双薪
    • 人性化管理
    有限服务中档酒店 | 2000人以上
    发布于 06-18
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    卓越雇主
    卓越雇主
    岗位职责: 1、负责协同六大区域制定门店销售目标,对销售过程进行全程督导,把控业务风险,推动销售业绩目标达成; 2、负责门店销售业务板块重点项目的落地实施,包括健身计划 3.0 落地推广、门店销售线上化转型推动、全国协议项目的拓展与维护等,确保项目按计划达成预期目标; 3、负责面向区域进行门店销售系统调研,更新和优化工作,包括客户开发与维护、全员营销等销售工具,提升销售工作的效率和精准度。 任职要求: 1、学历要求:大专及以上学历,市场营销、酒店管理等相关专业优先; 2、工作经验:5 年以上门店和区域销售工作经验,有酒店行业销售经历者优先考虑; 3、能力素质:具备优秀的团队管理和组织协调能力,出色的沟通能力。能熟练运用数据分析工具,通过数据洞察问题、制定策略; 4、拥有较强的抗压能力,能在高压环境下高效工作。
  • 营销专员

    5.5千-6.5千
    深圳 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 年底双薪
    • 包吃包住
    • 年终花红
    国内高端酒店/5星级 | 50-99人
    发布于 06-18
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    工作内容: A.   拜访有业务潜力的客户,发掘新客户; B.   不断向同行收集市场信息等资料,与上级协商后作出相应的措施; C.   向客人提供公寓发展的最新信息,对于客户所提出的需求给予适当的回复; D.   跟进贵宾/商务会议团等入住公寓期间的工作,做好公寓重要客户的接待工作; E.   协调与各部门的工作关系,为客户提供贴心的服务; F.    每日总结上交销售拜访报告,建立客户和其它有关数据的资料库; G.   维护公寓的利益,严格遵守销售和运作规程; H.  协助处理日常工作,完成上级安排的其它工作。 岗位要求: A.   本科以上学历,年龄23-30岁,1-2年以上住宅行业销售经验; B.   热情正直,形象良好,端庄大方; C.   熟练使用办公软件,具有强烈的事业心,能承受一定的工作压力; D.   具备优秀的销售能力和良好的沟通协调能力。
  • 深圳 | 3年以上 | 高中 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 年底双薪
    • 包吃包住
    • 年终花红
    国内高端酒店/5星级 | 50-99人
    发布于 06-18
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    岗位职责: 1.协助部门负责人做好客房部的日常工作; 2.做好考勤、签到工作,工作期间发现问题应及时处理,有疑难问题应及时上报领导; 3.以身作责,监督、检查楼层服务人员做好服务工作; 4.做好服务工作的同时抓好思想工作,做到团结友爱、相互帮助、共同进步; 5.切实履行职责,认真完成上级交办的其它工作等。 任职要求: 1.45岁以下,高中或以上学历,流利国语; 2.丰富的星级酒店客房服务经验; 3.熟悉客房部各项工作制度、操作流程、领导能力及PA常识; 4.具有培训经验; 5.态度好,意愿度高,高度的服务意识。
  • 全国 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 年底双薪
    • 包吃包住
    • 员工生日礼物
    国内高端酒店/5星级 | 100-499人
    发布于 06-18
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    卓越雇主
    卓越雇主
    岗位职责 1、负责客房部的整体经营和运作;分配督导员工工作,制定工作计划; 2、确保部门成本及各项费用,得以良好的控制; 3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查;  4、制定部门的年度预算,并确保部门的经营费用控制在预算之内; 5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率; 6、组织编制部门工作程序及工作考评。 任职要求: 1、大专毕业学历或同等以上; 2、有3年以上四、五星级酒店客房主管工作经验; 3、熟悉客房部专业知识,熟练使用电脑; 4、掌握熟悉客房管理、服务流程和质量标准; 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力; 6、熟悉客房部卫生标准及要求。
  • 深圳 | 8年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    • 员工生日礼物
    • 店庆活动
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    发布于 06-17
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    【岗位职责】 1、分析行业趋势、竞争对手动态及消费者需求,为集团业务布局提供数据支撑(如市场份额、价格策略、渠道优化建议; 2、协调集团与下属酒店 / 子公司的营销资源分配,推动区域间经验共享与协同作战; 3、策划并执行集团层面的整合营销活动(如主题促销、节日营销、跨界合作),提升品牌曝光度与用户粘性; 4、管理线上线下推广渠道(如官网、OTA 平台、社交媒体、传统媒体),优化投放策略并评估 ROI; 5、指导下属酒店 / 子公司开发区域市场,提供定制化营销方案(如针对本地商务客群、旅游客群的策略; 6、即时集团动态定价策略(如淡旺季价格调整、节假日溢价机制),指导下属酒店优化收益管理。 【岗位素质】 全渠道运营工具应用: 熟练使用 OTA 平台(携程 / 美团)后台数据分析、官网 SEO 优化、微信公众号 / 小程序用户画像构建。 掌握私域流量运营技巧(如企业微信社群分层运营、会员积分体系设计),提升复购率。 数据驱动决策: 核心指标分析:监控 RevPAR、ADR、OCC、渠道转化率(如 OTA 订单占比下降时,及时调整佣金策略)。 工具应用:实时追踪各区域渠道活动 ROI(如判断 “抖音直播带货” 在华南地区的投入产出比是否优于传统广告) 向上管理能力:能将营销方案转化为管理层易懂的商业逻辑 向下赋能能力:为区域营销团队提供培训及输出合理化建议及方案,提升一线人员策划能力
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