Responsible for accurate, courteous and efficient check-in for serviced apartment guests, ensuring satisfactory service during stay and handling guest complaints in a timely manner. Handle miscellaneous collection of all serviced residence guests according to established apartment requirements. Provide information for guest or visitor inquiry.
负责服务公寓客人的准确、礼貌和有效的登记入住,确保入住期间满意的服务,及时处理客人投诉。按照既定的公寓要求处理所有服务公寓客人的杂费收款事宜。为客人或访客查询提供信息。
The Engineering Technician cooperates with his / her superior to ensure the normal operation of hotel equipment. This role is responsible for the general work order maintenance work assigned by his / her superior or assisting the Engineering department’s maintenance team in completing other maintenance work.
配合上级酒店设备正常运转,负责完成一般性工单维修工作,并依照上级安排单独或配合工程部维修组完成其他维修工作。
Assist the Engineering superior with general hotel and building maintenance and ensure that work is completed to a high standard within your established trade which meets the needs and
expectations of your customers.
协助工程主管负责整个酒店及大厦的维修,确保在你的专业领域中高标准完成工作并满足客户的需要和期望。
Attend PMM work in the guest room.
负责客房内的PMM工作。
Attends building repair and maintenance work in the Hotel premises including any new
additions / extensions to the Hotel or any other properties maintained by the Hotel.
负责酒店内的维修工作,包括酒店的任何新的补充/扩展或酒店维修的任何物业事项。
Participates in Hotel Energy Conservation Program.
参加酒店节能计划。
Use initiative and foresight to ndertake tasks outlined within the preventative maintenance program without the direction of the Shift Engineer/Chief Engineer.
在没有当班工程师/总工程师指导的情况下,主动并预见性的着手于预防性维修计划中规定的工作任务。