保存酒店完整的销售协议、合同和报价的记录以备查用
Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
建立有效的文件跟踪系统,确保所有预订的客人都被适当的记录和跟踪查询
Establishes an efficient trace File to ensure that all business booked is properly tracked.
在适当时接待和款待客人来店实地考察
Entertains and conducts hotel inspections to clients whenever required.
建立和保持与固定客人的良好关系
Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
与相关运营部门联系并紧密合作,确保达到和满足客人的要求和期望
Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
担负其它的合理责任和职责任务。
Carries out any other reasonable duties and responsibilities as assigned.
The incumbent in this position is responsible for allocation of work in public areas and supervising the cleaning and maintenance operations on the Lobby, front desk, public toilets, pool terrace, and all other public areas which are in front office areas accordance to the procedures and standards established by the hotel. The scope of work may vary.
该职位主要负责分配公共区域工作并根据酒店制定的程序和标准管理前台区域大堂、前台、公共卫生间、水池台阶以及其他所有公共区域公共场所的的清洁工作及维护和保养工作。工作范围可能会产生变化。
Supervises the work of public areas attendants to ensure all areas are maintained to the highest standard of cleanliness and tidiness to ensure guest satisfaction. Inspects all work assigned to your staff and takes corrective measures in order to meet standards in terms of cleanliness, maintenance and supplies. Also checks that housekeeping equipment are given and proper care and maintenance whilst being used.
管理公区员工工作,确保所有区域都维持最高标准的清洁和整洁以确保客人的满意。检查所有的分配给工作人员的工作,纠正不正确的地方,达到清洁,维护标准和配置。此外,查核设备的合理分发,在使用的同时有适当的护理和维护。
Arrive on time properly dressed in uniform and maintain a good appearance whilst on the job. Check the appearance for public areas attendant as well.
准时上班,穿统一的制服,在工作中保持良好的形象,同时查核公共区域的员工也要保持良好的形象。
To ensure floral requirement are followed up.
确保跟进花卉植物的状态。
Carries out on the job training and you are responsible for grooming and conduct standards of the public areas attendants. Motivates employee to bring about excellent performance. Participates to the evaluation of employee performance at once year.
贯彻好在职培训工作,有责任训练和指导出符合标准的公共区域的员工,激励员工的出色表现。参与员工工作表现年度评估。