Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
监督客房部工作人员,确保客人得到及时和礼貌的服务。
Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。
Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
确保客房部工作人员熟悉酒店的各项内部设施,可以向客人提供各种协助。
Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
坚持就影响客房部工作的各种问题向行政管家进行汇报 。
Ensures that consumption of guest supplies is under control
确保客用品的消耗得到控制。
Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
协助监督和控制客房部的相关工作程序,包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健康和安全的规定。
Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
与行政管家一起管理例行清扫活动,包括春季大清扫等。
Works with Superior and Human Resources on manpower planning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求。