The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.
销售协调员负责办公室的相关工作并管理市场销售部相关的行政事务
The hotel achieves its Financial Objectives.
完成酒店财务目标
The Sales team that the person works with achieves their revenue objectives.
帮助销售团队完成收益目标
The person achieves their personal objectives.
完成个人目标
Support the Director of Sales and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
在活动中协助销售总监和销售经理,帮助他们实现个人和团队的目标。
Determine and implement the procedures and standards of an effective filing system.
确定实施的程序和标准有效地在系统里做好归档。
Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:
能够及时根据要求更新以下信息:
Timesheets 时间表
Purchase orders 采购单
Travel authorizations for business trips 商务旅行的旅行授权
Collateral reprint orders 抵押品的重新打印订单
Brochure supplies (office) 宣传册的供应商(办公室)
Holiday and sick leave 假期和病假
Expense forms 费用的形式
Maintain and update inventory: control of all gifts and giveaways.
维护和更新库存︰ 控制所有的礼品&赠品
Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.
及时更新部门的运营情况:包括政策和程序, 规则和条例
Compile monthly reports to be completed by 5th of each month.
每月5号完成编制报告
Compile statistics.
编制统计数据
Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
协助邮寄物品的分发和销售、 市场营销、 标签、 数据收集等
Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
确保销售办公室和其他姐妹酒店的销售办公室有效的联络,包含我们的销售信函和酒店其他附带的文件往来等
Annual contracting administration for corporate and leisure business.
年度政府企业商业的合同签署
Ensure that store requisitions are submitted monthly.
确保库房领用申请单每月提交
Ensure ordering of business cards.
确保名片的订购
Ensure sensible and effective use of the telephone – all incoming calls
promptly answered in an agreed manner.
确保所有打进来的电话能够使用酒店的标准语言问候
Ensure that calls are screened and dealt with in an appropriate way.
合理处理接听的电话
All enquiries to be dealt with within 24 hours.
所有客人的问询必须在24小时以内得到解决
Assist telesales research of existing/new clients within guidelines of
Director of Sales / Director of Sales & Marketing.
协助市场销售总监/销售总监发掘新的有效的客户
Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
将市场销售总监/销售总监的邮件有效的处理
Ensure the strict confidentiality of information passing though the office.
严格保守办公室的信息
Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
记录市场销售总监/销售总监所有的会议纪要并做好他们时间安排
Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
根据酒店高标准的仪容仪表给酒店的客人和客户还有同事问候
Coordinate and assist in organising sales trips.
协调并协助销售行程
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
根据公司政策和程序及时和有效地执行所有义务和责任。
Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
理解并严格遵守《员工手册 》 和酒店的消防、 卫生、 健康与安全政策的规定
Ensure that all potential and real hazards are reported and rectified immediately.
确保所有的潜在和实际危害报告,并立即纠正
Understand and strictly adhere to the hotel’s employee rules & regulations.
理解并严格遵守酒店的员工规则与条例
Perform any other duties as assigned to them by management.
完成管理层交代的工作
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根据酒店业务需要及时完成在任何时间安排的额外职责和任务