Position Overview 岗位概述： Little Stars Assistant Manager assists in supervising the overall operation of Little Stars department. 助理儿童乐园经理协助管理小星星俱乐部的整体运营工作。 The individual is responsible in ensuring the health and safety of guests in the department. 负责保障园区内宾客的健康与安全。 The Role 岗位职责： o Supervises the daily operations of the Little Stars area of the department and ensures strict compliance to health and safety use of equipment and departmental policies set by the hotel. 负责监管小星星俱乐部的日常运营，确保设备安全合规使用，严格遵守酒店卫生安全标准及部门规章制度。 o Maintains the highest level of cleanliness, comfort, and condition through of the Little Stars facilities. 维持小星星俱乐部设施的整洁完好，保障区域环境舒适，维持高标准运营状态。 o Delegate daily shift duties fairly to all Attendants and supervises the opening and closing duties which includes setting up, maintaining, putting away and cleaning of equipment. 合理分配乐园服务员日常班次工作，督导班前筹备、班后收尾工作，涵盖设备布置、养护、收纳及清洁作业。 o Answers phone calls and email correspondences, assists in the booking of fitness classes and personal training sessions for guests. Send a confirmation letter to guest for reference and advise them on the cancellation policies and proper dress code (e.g. no slippers). 接听来电、处理邮件，协助宾客预约课程及专属体验项目；发送预约确认函，告知取消政策及规范着装要求（禁止穿拖鞋等）。 o Review departmental expenses, monitor and control inventory supplies. Ensures that all gym facilities and equipment are always clean and in good working condition. 审核部门开支，管控物资库存；确保亲子乐园所有设施设备时刻洁净完好、正常运作。 o Submit supplies order form on a timely basis to ensure that operating supplies PAR level is kept at optimal operation efficiency. 及时提交物资申购单，保障运营物资维持标准库存水平，助力高效运营。 o Report any maintenance issues to the Engineering department or external vendors for immediate rectification to ensure defect-free guest rooms prior to treatment appointments. 及时向工程部或外部服务商上报设备维保问题并跟进整改，确保宾客预约体验前设施无故障、可正常使用。 o Assists guest in the orientation of facilities and safety use of equipment. Be familiar with the department’s standard operating procedures and hotel policies. 引导宾客熟悉场地设施、讲解设备安全使用方法，熟练掌握部门标准作业流程及酒店管理制度。 o Conduct safety training to both team members and guests on proper usage of machine and equipment. Perform demonstrations of safe practices as required. 为员工及宾客开展设备安全使用培训，按需进行标准操作示范，落实安全规范。 o Keep informed of VIP and special attention guests’ reservations and ensure that the preferences are well communicated within the team. 跟进贵宾及重点宾客预约信息，将宾客个性化需求同步至全体团队成员。 o Maintain an up-to-date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 实时掌握酒店日常服务、活动、促销及各类动态，及时同步更新信息，保障员工为宾客提供准确资讯。 o Introduces and promotes classes and service amenities to guests, makes recommendations based on the customer’s history or preferences or requests. 向宾客推介乐园课程及配套服务，结合宾客消费记录、喜好及需求提供个性化服务建议。 o Ensures that team members have strong understanding and the importance of LQA and Forbes standards as to deliver excellent audit and service performance. 督促团队充分重视 LQA 及福布斯五星评审标准，保障服务品质，顺利通过各项审核。 o Encourages team members to take ownership and responsibility in going beyond to exceed guest expectations. 激励员工主动履职、担当尽责，主动优化服务，力求超越宾客期待。 o Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the team. Give praises and encouragements for good performances. 营造积极融洽的工作氛围，定期沟通员工状态、关注员工满意度，维系良好团队关系，对优秀工作表现予以表扬激励。 o Mentor and provide guidance to team members through timely feedback, identify training needs and organise training sessions to enhance team’s performance. 通过及时反馈指导员工成长，梳理培训需求、组织专项培训，全面提升团队服务水平与工作效能。 o Plans roster according to business level to optimise resources and to ensure adequate staffing to deliver exceptional guest experience. 根据营业客流制定排班计划，优化人力配置，保障在岗人员充足，为宾客提供优质体验。 Talent Profile 能力&技能需求： o Excellent interpersonal skills with personable character, good at cultivating strong guest relations 出色的人际交往能力，形象气质佳，善于维护良好客情关系。 o Very good command of spoken and written English 流利的英语口语及书面表达能力。 o Knowledge in Property Management System (e.g. OPERA) 熟悉酒店物业管理系统（如 OPERA）。 o Competent computing skills (e.g. Microsoft Office) 熟练使用办公软件（如 Microsoft Office）。 o First aid, emergency procedure and fire safety training skills 持有急救、应急处理及消防安全培训证书。

【岗位职责】 1.疗愈服务交付 1. 瑜伽课程教授与指导 负责日常瑜伽课程的编排与执教，包括但不限于： 办公室瑜伽： 设计肩颈放松、脊柱矫正等短时舒缓课程； 流瑜伽/哈他瑜伽：开展常规团课或私教课，注重体式正位与呼吸配合； 瑜伽舞蹈/冥想： 结合音乐节奏与流动体式，开展特色疗愈课程，营造沉浸式氛围。 课前进行学员身体情况问询，课中关注学员状态，确保运动安全，防止运动损伤。 维护瑜伽室环境卫生与器械保养（瑜伽垫、辅具、音响等）。 2. 睡眠房香道管理与熏香服务 负责“九境·深睡房”的香道全流程执行：根据客房预订情况，提前进行熏香预热（如桂花、沉香、檀香等）； 熟练掌握各类精油/香材的特性与功效，针对不同客群（如失眠、焦虑、疲劳）定制个性化熏香方案； 负责香器的日常养护、精油耗材的盘点与管理，确保香源品质稳定； 可为宾客提供简短的闻香体验引导，讲解香气与情绪调节的关系。 3. 颂钵音疗服务 熟练操作颂钵，掌握敲击、摩擦等技法，能独立开展颂钵音疗 session； 结合瑜伽休息术或睡眠引导，运用颂钵声波振动帮助宾客缓解压力、改善睡眠； 负责颂钵的日常清洁、养护与能量净化。 4. 客户体验与跨部门协作 为宾客提供专业的疗愈咨询，建立《宾客疗愈档案》； 配合酒店开展“瑜伽静修营”、“睡眠体验官”等营销活动，承担部分体验展示工作； 收集宾客反馈，持续优化瑜伽课程难度与熏香配比。 【任职要求】 ▸ 硬性条件 持有瑜伽教练认证； 拥有芳香疗法师/香道师资格证书，或具备1年以上高端SPA/酒店香氛管理实操经验； 具备颂钵疗愈师相关受训经历或实操经验（如无，需具备极强的音律感知力与学习能力）； 大专及以上学历，护理、中医、运动康复、舞蹈或酒店管理相关专业优先。 ▸ 专业技能 瑜伽功底扎实：能标准演示各类体式，熟悉人体解剖学，了解运动禁忌； 嗅觉灵敏：能辨识常见单方精油及香材气味，无严重鼻炎或嗅觉障碍； 服务意识强：形象端庄，举止优雅，具备良好的沟通表达能力，能将专业的瑜伽/香道知识转化为客人易懂的语言。 ▸ 加分项 擅长瑜伽舞蹈或舞动疗愈，能将艺术表现力融入课程； 具备冥想引导或正念教学能力； 有高端度假酒店、康养俱乐部或知名瑜伽馆工作经验。

Position Overview 岗位概述： The Hygiene manager implements the hotel and company Food Safety Management System, (FSMS) throughout the operation, training the staff to comply, policing all FSMS policies and driving a culture of safe practices in all colleagues. 卫生经理全面推行酒店及集团食品安全管理体系，组织员工开展合规培训，监督各项体系制度落地，并在全体员工中树立安全作业理念。 The Role 岗位职责： o Drive the Implementation of all Hotel, company and local hygiene bureau FSMS policies throughout the operation o 全面推行酒店、集团及当地卫生部门制定的食品安全管理体系各项制度，落实至日常全流程运营。 o Set up and drive food safety committee and monthly meetings ensuring all documentation is complete; minutes of the meeting are recorded bilingually. o 组建食品安全委员会并组织月度会议，保证相关资料齐全，会议记录采用中英双语存档。 o Set up trainings for new hires and refresher trainings for existing staff monthly. o 开展新员工入职培训，每月组织在职员工进行食品安全复训。 o Follow up with Executive chef and Director of F&B any alleged FBI case. o 若发生疑似食源性安全事件，及时对接行政总厨与餐饮总监跟进处理。 o Implement and maintain weekly walk thru with detailed photographic records of any non-compliance findings, ensuring all relevant areas are covered minimum once a month. o 执行每周例行巡检，对违规问题拍照留档；所有区域每月至少完成一次全覆盖检查。 o Attend the F&B morning briefing, highlighting any issues or findings. Ensure daily findings are highlighted on the minutes, with Corrective actions and responsible person in charge. o 参加餐饮部晨会，通报巡检发现的问题。将每日问题录入会议记录，明确整改方案及负责人。 o Ensure all kitchen staff are actively recording temperatures of foods, both hot & cold and the appropriate documentation is completed in a timely manner, and filed correctly. o 督促厨房员工如实记录冷热食品温度，确保相关表单及时填写、规范归档。 o Take food samples of all function events and keep for the specified period of time, food samples should be stored with the BEO of the event and any change logs together. o 对所有宴会活动食品按规定留样并留存指定时长，留样需与宴会执行单、变更记录统一存放。 o Randomly check with Chief Steward the sanitizer solution concentration from at least one ice machine per day and record the ice machine number and attach the litmus paper to the record. Correct any non-compliance with solution strength immediately. o 每日联合管事部主管抽检至少一台制冰机的消毒液浓度，登记设备编号并粘贴检测试纸，浓度不达标须立即整改。 o Regularly assist the Chefs and receiving staff to check all deliveries of all items, frozen, fresh and store items for compliance. Record delivery temperatures including the vehicles. Use photographic evidence for any vendor non-compliance. o 定期协助厨师及收货人员查验冻品、生鲜、仓储货品等所有到货，核验合规性；记录货品及运输车辆温度，供应商违规行为拍照取证。 o Make regular random checks on all storage areas and fridges/freezers to monitor temperatures and storage practices. o 不定期抽查各仓储区域、冷藏及冷冻设备，监测温度与货品存放规范。 o Work closely with executive housekeeper to monitor and police all pest control measures in the operation. o 与行政管家密切协作，监督全场虫害防治工作落地执行。 o Organize any vendor visitations, high risk item vendors minimum quarterly, compile the checklist and file the reports, highlighting any findings on the monthly meeting minutes, but do not wait until the meeting to announce, action any corrective procedures with the vendors and purchasing department immediately, inform Executive chef. o 安排供应商现场核查，高风险品类供应商每季度至少核查一次；整理核查清单并归档报告。发现问题即刻联合采购部督促供应商整改并告知行政总厨，同时在月度会议中同步情况。 o Ensure a pleasant and accommodating relationship with the local hygiene bureau at all times. o 始终维护与当地卫生主管部门良好的合作关系。 o 能够充分理解部门运营对财务目标产生的影响，并对此进行妥善管控，从而助力酒店整体目标顺利达成。 Talent Profile 能力&技能需求： o A thorough knowledge of food hygiene, cooking & cooling times and temperatures, well versed in all aspects of food pathogenic bacteria and their causes and symptoms in humans. o 精通食品卫生知识、食品烹饪与冷却的时间及温度标准；熟悉食品致病菌的各类特性、致病原因及人体感染症状。 o Ability to solve problems and provide alternatives as and when required o 具备问题解决能力，可在需要时提供替代方案。 o Hands on excellent trainer, able to demonstrate and instruct without compromise. o 实操能力强，擅长培训指导，可精准示范并严格教学。 o Competent computing skills (e.g. Microsoft Office) o 熟练掌握办公软件（如微软 Office）。

工作职责： 1.负责会员管理、疗程和会员卡的销售，每月按规定指标完成一定数量的营业额； 2.新老顾客的接待跟进工作； 3.顾客问题的咨询； 4.安排美疗师服务； 5.顾客档案管理； 6.定期进行客户电话拜访； 7.组织促销工作； 8.接受或进行业务培训。 岗位要求： 1. 有水疗工作经验优先考虑。 2. 良好的沟通能力。 3. 基本英文口语能力。 4. 熟练掌握办公软件技能。

Position Overview 岗位概述： The Culturist Assistant Manager is responsible for Assist Culturist Manager to leading and managing the team of local culture and heritage experts, the Capella Culturists, to provide flawless and luxury personalised service to all guests. The Manager also assists to oversee the Front Office operations. 助理文旅官经理负责协助嘉佩乐文旅官经理带领并管理酒店文化大使团队（本地文化与民俗专家），为宾客提供高品质、零差错的专属尊享服务。 The Role 岗位职责： o Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues. o 以清晰的目标与方向引领团队，践行嘉佩乐品牌理念，为宾客与员工打造优质体验。 o Oversees and manages the daily operations of the Culturists and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. o 统筹管理文化大使团队日常工作，督促员工严格遵守酒店服务标准、部门规章及操作流程。 o Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model of culture and heritage experts to all guests. o 以身作则，为宾客提供周到、高端、专业的服务，树立文化服务标杆。 o Build strong relations with all guests, noting special attention to the hotel’s VIPs and return guests to ensure long lasting guest loyalty. o 维护良好客情，重点关注贵宾与回头客，培养宾客忠诚度。 o Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. o 处理宾客投诉与服务问题，按要求登记各类意见反馈，及时整改直至宾客满意。 o Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided. o 及时上报工作区域内的设施故障、损坏等问题，保障设施正常使用。 o Assists the higher management in updating the Standard Operating Procedures in accordance to the hotel standards and business level by suggesting improvements to improve efficiency of work and performance. o 结合酒店标准与经营情况，协助管理层优化更新标准作业流程，提升工作效率与服务品质。 o Monitor daily bookings, ensure room assignment and room readiness prior to guest arrival. Ensure special guests (e.g. disabled, elderly, children, special occasion and VIPs) receive a proper special attention services and all guests are promptly greeted upon arrival. o 核查每日预订信息，在宾客抵店前完成客房分配与准备工作。为残障人士、长者、儿童、活动宾客及贵宾提供专属服务，做到及时迎送。 o Oversee personalized check-in and personalize check-out procedures, including reservations and financial transactions. o 监管个性化入住、退房全流程，涵盖预订对接及账务结算等工作。 o Be the champion of the hotel’s offerings and local city’s culture and heritage by supervising and training team members on Concierge service including but not limiting to recommending and arranging reservations for dining, attractions and Capella Curates. o 推广酒店特色服务与本地人文风情，开展礼宾服务培训，负责餐饮、景点及酒店定制体验项目的推荐与预约统筹。 o Network and build relations with external service provides (e.g. of popular attractions, bars and restaurants) to deliver highest level of guest experience on behalf of the hotel. o 对接景点、餐吧等外部合作方，搭建良好合作关系，为宾客提供高品质外部服务。 o Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. o 实时掌握酒店日常服务、活动、促销动态，及时同步团队，确保为宾客提供准确信息。 o Coordinate with Training Managers on standard testing, identify trainings needs and provide guidance to improve team members’ performance. o 配合培训经理开展技能考核，梳理培训需求，指导员工提升业务能力。 o Mentor and guide individual team members’ growth and identify short to long-term goals to achieve and ensure high colleague engagement and welfare. o 辅导员工职业发展，制定短期及长期工作目标，关注员工状态与福利。 o Ensure all team members recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance. o 要求全员重视酒店品质评估与福布斯服务标准，保障考核与服务质量达标。 o Analyze guest feedback from direct feedback, comment card or any online reviews and providing strategic direction to continuously improve overall rating. o 梳理当面反馈、意见卡及线上评价等宾客留言，制定优化方案，持续提升酒店评分。 o Effectively communicate and liaise with all departments to provide an overall comfortable guest experience. o 与各部门保持高效沟通协作，合力打造全方位舒适的入住体验。 o Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances. o 营造积极的团队氛围，定期关注员工状态，维系团队凝聚力，对优秀表现予以表彰鼓励。 o Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback. o 充分授权员工，鼓励主动服务、超越宾客期待；合理分配工作，落实岗位责任并收集工作反馈。 o Create and provide suggestions of new Capella Curates program to enhance the hotel’s signature service. o 策划并提出全新酒店定制体验方案，丰富酒店特色服务内容。 o Monitor performances team members and provide effective performance feedback for improvements, recognition and performance appraisal as due. o 监督员工工作表现，给出针对性改进意见，落实绩效评估与奖惩工作。 o Drive high quality and consistency in standards to achieve mission, vision and goals set by the hotel. o 严控服务标准的稳定性与品质，助力完成酒店经营目标。 o Ensure strict compliance to workplace health and safety standards set by the hotel. o 严格执行酒店各项职场健康与安全规范。 Talent Profile 能力&技能需求： o Excellent interpersonal skills with personable character, good at cultivating strong guest relations 出色的人际交往能力，形象气质佳，善于维护良好客情关系。 o Very good command of spoken and written English 流利的英语口语及书面表达能力。 o Knowledge in Property Management System (e.g. OPERA) 熟悉酒店物业管理系统（如 OPERA）。 o Competent computing skills (e.g. Microsoft Office) 熟练使用办公软件（如 Microsoft Office）。 o First aid, emergency procedure and fire safety training skills 持有急救、应急处理及消防安全培训证书等。

Position Overview 岗位概述： Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Laundry and Public area. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. 管理客房部职能和员工，确保酒店客房、公共空间和员工区域干净整洁。责任范围包括客房部、洗衣房和公共区域。指导并与团队合作，以成功执行所有客房部运作。努力不断提高客人和员工的满意度，并提高部门的财务业绩。确保遵循标准和程序。 The Role 岗位职责： o Have the rooms status , the information of guests and any other things 掌握酒店客房状态，客人情况及其它相关信息。 o Checking the employee’s grooming , behaviour and attendance. 检查员工仪表仪容，行为规范及到岗情况。 o Making annual budget and manage department P&L. 制定部门年度预算，合理管控部门损益表。 o Ability to lead, motivate and develop a team of individuals. 领导，激发和发展团队的能力。 o Checking sanitation and hygiene and service in all working area. 检查监督各工作区域的清洁卫生和服务质量。 o Responsible for the equipment’s corrective maintenance and update. 负责本部门所有机器设备的维护保养与更新。 o Snap Checking the guest’s room, empty room and repair room. 每天抽查重要客人的房间、空房及维修房。 o Checking the training of Sub-sector. 督导检查各分部的培训。 o Solving the guests’ complaints. 处理客人投诉。 o Knowledge fire protection system ,the location of equipment and using method. 熟悉部门内各方位的消防系统开关、设施的位置及使用方法。 o Finish other works assigned by leaders. 完成上级安排的其它各项工作 Talent Profile 能力&技能需求: o Service-oriented with strong interpersonal and communication skills. 良好的沟通及人际交往能力。 o Computing skills. 计算机技能。 o Excellent command in written and spoken English. 良好的英语书面和口语能力。 o Command organization system in our department, knowledge how to make or motivate people work, cooperate with other departments. 能够指挥本部门的组织系统，知人善任，调动下级的积极性，协调与其他部门的关系。

岗位职责 1、严格执行公司管理和会计制度，公司费用报销的整理、财务审核和监督工作； 2、严格按公司管理制度开具各种票据、使用印鉴； 3、报税、整理、装订记账凭证及财务文档管理； 4、完成上级交办的其他工作。 岗位要求 1、有财务相关工作经验或财务相关专业毕业，有经验会计优先； 2、初级职称或会计从业资格证书； 3、会使用财务软件和office办公软件。 4、爱岗敬业，严谨踏实，有良好职业操守，责任心强，工作细致手脚麻利，做事有条理。 5、有良好的学习能力，善于处理流程性事务，执行能力强； 6、能承受较大工作压力，有良好的沟通能力和团队精神。

Position Overview 岗位概述： Public Area Assistant Manager provides the highest standard of Capella in the curation of a luxury comfort experience to all guests. 公共区域副理严格遵循嘉佩乐高端服务标准，致力于为宾客打造奢华舒适的入住体验。 The individual is responsible for the upkeep and cleanliness of all guest areas and ensures that they meet the highest standards of the hotel. 负责所有公共区域的维护与保洁工作，确保区域环境符合酒店最高标准。 The Role 岗位职责： o Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values, and vision, to create an amazing experience for our guests and team members 秉持高标准服务，践行嘉佩乐品牌理念与价值观，为宾客及员工打造优质体验。 o Responsible for the cleanliness standards of the public guest area and the back of house area of the hotel. 负责酒店公共区域及后勤区域的环境卫生管控工作。 o Responsible for the performance of the Public Area Attendants by coordinating the daily tasks, providing supervision, training, and guidance to ensure highest level of cleanliness according to the hotel’s standards. 统筹安排公区保洁员日常工作，开展监管、培训与指导，确保环境卫生达标。 o Maximises operational efficiency by performing timely inventory check to ensure adequate supplies and that equipment are well-maintained in good working condition. 定期盘点物资，保障用品充足、设备完好，提升整体工作效率。 o Ensures that the pantry is kept clean and always organised. All cleaning equipment, supplies and chemicals are property stored, handled, and correctly labelled. 始终保持储物间整洁有序，清洁设备、用品及药剂规范存放、使用，并张贴清晰标识。 o Ensure all team members recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance. 督促全员重视 LQA 与福布斯评审标准，保障审核及服务工作表现优异。 o Maintain an up-to-date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 及时掌握酒店服务、活动及促销动态，同步相关变动，确保员工能为宾客提供准确资讯。 o Provides support to team members by establishing and encouraging a positive and harmonious work environment. Mentors and offer guidance Attendants through constructive feedbacks to improve performance. 营造和谐的工作氛围，为员工提供支持；给出建设性意见，指导员工提升业务能力。 o Addresses team members’ concerns and suggest initiatives to improve operational efficiency. 倾听并处理员工诉求，提出优化方案，提升运营效率。 o Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances. 打造良好团队氛围，定期与员工沟通，关注员工状态，对优秀表现予以表扬激励。 o Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback. 充分授权员工履职尽责，力求服务超越宾客期待；合理分配工作，跟进工作进度与反馈。 o Report any issue or damages and breakdowns found on the assigned floors to the coordinator. Follow up with the work order status to ensure that issue is resolved and update guest room status accurately. 及时向协调员上报区域内设施故障、损坏问题，跟进维修工单，同步更新相关状态。 o Handle any service ‘Glitches’ and report it under the appropriate system, resolve the issue and ensure that corrective actions and service recovery follow ups are action upon in a timely manner. 处理各类服务问题，按规定录入系统上报，及时处置并跟进整改与服务补救工作。 o Establishes and maintains strict compliance to work place safety and security policies set by the hotel. 严格落实酒店各项职场安全与安保管理制度。 Talent Profile 能力&技能需求： o Service-oriented with strong interpersonal and communication skills. 良好的沟通及人际交往能力。 o Computing skills. 计算机技能。

Position Overview 岗位概述： Duty Manager/Night Manager is responsible for all the Front Office Operation during the day/night shift. 值班经理/夜班经理负责酒店前厅部白天/夜间所有运营。若任何人对于员工和客人的生命与安全构成直接威胁或者重大风险，他将会被这些需求排除在外若任何人对于员工和客人的生命与安全构成直接威胁或者重大风险，他将会被这些需求排除在外 Duty Manager provides supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards established by Capella Hotel Group. 值班经理应当根据酒店所指定的目标，业绩质量标准对所有前厅部人员进行监督，给予专业指导以及带领大家向目标迈进。若任何人对于员工和客人的生命与安全构成直接威胁或者重大风险，他将会被这些需求排除在外若任何人对于员工和客人的生命与安全构成直接威胁或者重大风险，他将会被这些需求排除在外 The Role 岗位职责： -了解所有酒店的政策以及服务程序。 Acquire hotel’s product knowledge and standard service procedures. -了解所有住店客人以及长租客人的喜好。 Memorize guests’ preferences -了解酒店产品知识，酒店房价，餐厅促销活动时段以及各餐厅娱乐设施的营业时间。 Acquire hotel’s product knowledge including restaurant operating hours, promotions or any local entertaining facilities. -向每位入住及离店客人都给予礼貌的问候。 Greet all the Arrivals/Departures with friendly attitude. -安排每日团体简短报告会议。 Conducts a briefing everyday. -需了解会议室的名称位置，记录当天活动安排详情。 Scheduled and note down daily group activities, names and locations of meeting/banquet rooms. -负责前厅部的所有保密讯息。 Be responsible to all information in front office department. -需根据嘉佩乐酒店的标准程序进行电脑系统的操作。 Access to computer systems according to established procedures and standards. -传达正确的酒店信息。 Provide callers with accurate information about hotel facilities, services and local amenities. -以友好态度处理客人的请求。 Accommodate and satisfy guest’s requests with kindly manner. -确保夜间审核过程顺利地进行。 Ensure the Night Audit process is carried out successfully. -值班经理有权涉及所有前厅员工与客人的沟通事宜。 He/she has the authorities in involving all matters are concerned with guests as well as hotel employees. -督察大堂以及酒店公共区域，必要时采取纠正措施。 Inspects the lobby, public areas and the heart of the house, taking corrective action whenever is needed. -确保酒店车道交通顺畅。 Checks and ensures smooth traffic flow at hotel's driveway. -检查与核实酒店“入住率差异报告”，并将任何不符合规定的通知前厅经理。 Checks and verifies the "Rate Variance Report" and informs the Front Office manager of any irregularities in rates accorded. -将出勤报告交给前厅部经理进行审核。 Ensures that no-show report is handed over to the Front Office manager to review on-show charges the next day. -确保所有相关报告打印，签字，归档都交代给下个班次的同事。 Ensures all relevant reports are printed and singed off, filed or handed over to next Shift. -根据酒店的规定授权所有回扣和支出。 Authorizes all rebates and paid-outs according to the limits set by Management. -确保客人以及员工的安全。 Ensures maximum safety of guests and employees during emergencies. -维护酒店利益是首要任务。 The protection of the hotel's interest must be major concern to him/her. -熟悉所有应急程序。 Familiar with available emergency procedures. -根据酒店服务标准接待每位客人以及真诚感谢的欢送离店客人。 Welcome and acknowledge all guests according to company Service Standards. -及时处理客人请求和投诉直到客人满意为止。 Handle guest complaints by following the procedures and ensuring guest satisfaction. -所有相关文件的信息内容都必须完整与准确。 Prepare and review written documents accurately and completely. -根据客人请求进行合理的处理方式。 Assign appropriate providers according to guest profile and guest request. -作为酒店中央通讯中心，协助处理紧急状况。 Assist in emergency situations as central communication center for hotel. -与他人保持积极正面的工作关系，用清晰专业的态度与人交流。 Develop and maintain positive working relationships with others. -倾听并适当的回应员工的担忧。 Listen and respond appropriately to the concerns of employees. -了解部门运作对酒店发展的影响，并努力达到企业的目标。 Understands the impact of department’s operations on the financial goals and objectives and manages it well in order to achieve hotel’s goals. Talent Profile 能力&技能需求： -拥有流利的英语沟通能力 Acquire fluent English communication skill. -熟悉Opera系统 Familiar with Opera system -能适应工作时间的灵活性 Able to work flexible hours. -了解南京当地景点和酒店周边信息 Having knowledge or information of local cultural environment

主要负责: OTA和线上渠道运营管理，负责宣传推广和收益产出，以及酒店团队房控（团队房输入系统和提供团队销售价格指南，模板都有现成的） 协助总经理做收益管理的数据分析 汇报对象为销售总监和总经理（或者业主代表） 薪资：6000+提成奖励

岗位职责： 1）协助经理/总监工作，确保酒店内中央空调、制冷设备、送风、排风系统正常运行。 2）负责对空调系统、冰箱冷库、锅炉、给排水等所属设备、管道等其它事项进行日常的运作、维修和保养工作。 3）严格遵守空调系统、锅炉等各种设备的操作规程和安全规程，督导下属确保设备安全、正常运行及安全生产。 4）负责巡视、检测和调整酒店各处的温度湿度，确保酒店有一个清凉、舒适的环境。 5）负责维修配件、备件工具的管理工作。 6）领导交办的其它事项。 任职要求： 1）基本素质：工作认真负责、积极肯干，具有团结协作精神。 2） 自然条件：身体健康，无缺陷，男性，年龄26-45岁。 3） 文化程度：中专以上或同等学历。 4） 工作经验：具有中央空调、制冷设备管理和维修经验，四年以上制冷设备维修工作经历。 5） 特殊要求：空调等级证书、焊工证；持有电工操作证优先；

Position Overview 岗位概述： Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with departmental quality standards, recipes and plating guide specifications. 按照部门质量标准、菜谱及摆盘规范，负责指定营业点常规菜品与特色菜品的规划、备料、摆盘，并在各食品制作环节提供高品质出品。 Maintain organization, cleanliness and sanitation of work areas and equipment. 保持工作区域与设备整洁有序、卫生合规。 Ensure staff are present & correct, Grooming and behaviour. 监督员工到岗情况、仪容仪表及言行举止符合规范。 Be a presence during receiving times, controlling quality of food delivered and monitoring vendors. 货品到货时现场验收，把控食材品质，并对供应商进行监督。 The Role 岗位职责： o Ability to perform job functions with attention to detail, speed and accuracy. o 工作细致高效，操作精准无误。 o Ability to prioritize, organize and follow through. o 合理划分工作优先级，统筹安排并落实各项工作。 o Ability to be a clear thinker, remain calm and resolve problems using good judgment. o 思路清晰，遇事沉着冷静，能凭借合理判断解决问题。 o Ability to work well under pressure of meeting production schedules and timelines for guests' food orders. o 能够承受工作压力，按时完成菜品制作，保障宾客出餐时效。 o Ability to maintain good coordination. o 具备良好的协作能力。 o Ability to transport cases of received goods to the workstation; pots and pans of food from storage/prep areas to the serving line. o 可搬运整箱货品至工作岗位，将存放区、备餐区的锅具及食材运送至出餐线。 o Ability to work minimum an 8-hour shift in hot, noisy and sometimes close conditions. o 可在高温、嘈杂、空间相对密闭的环境中，完成至少 8 小时在岗工作。 o Ability to work with all products and ingredients involved. o 熟练处理各类食材与物料。 o Ability to use all senses to ensure quality standards are met. o 灵活运用感官判断，把控出品品质达标。 o Ability to differentiate dates. o 能够分辨食材效期。 o Ability to operate, clean and maintain all equipment required in job functions. o 熟练操作、清洁及保养岗位所用全部设备。 o Ability to comprehend and follow recipes. o 理解并严格按照食谱制作菜品。 o Ability to expand and condense recipes. o 可根据用量增减调整食谱配比。 o Ability to perform job functions with minimal supervision. o 无需过多监督，可独立完成本职工作。 o Ability to work cohesively with co-workers as part of a team. o 具备团队精神，与同事默契配合。 o Maintain and strictly abide by state sanitation/health regulations and hotel requirements. o 严格遵守当地卫生法规及酒店各项规定。 o Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. o 全面掌握设备保养与使用规范，合规、安全操作各类设备及工具。 o Maintain complete knowledge of and comply with all departmental/hotel policies and procedures. o 熟知并遵守部门及酒店各项规章制度与操作流程。 o Meet with Executive Sous Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance. o 与行政副总厨对接工作安排、预估营业情况、临时变动及其他相关工作事项。 o Opening Shift - Turn on specified equipment (i.e., ovens, deep fryers), fill steam table and unlock secured areas (i.e., reach-ins, walk-ins); secure keys according to procedures. o 班前工作：开启烤箱、炸炉等指定设备，加满保温餐台，解锁立式冷藏柜、步入式冷库等上锁区域，并按规定保管钥匙。 o Complete opening duties: o 完成班前各项准备工作： o Set up workstation with required mis en place, tools, equipment and supplies according to standards. o 按照标准完成岗位备料、工具及物资摆放。 o Inspect the cleanliness and working condition of all tools, equipment and supplies. Ensure everything complies with standards. o 检查工具、设备及物料的清洁度与运行状态，确保全部符合标准。 o Check production schedule and pars. o 核对生产计划与物料标准存量。 o Establish priority items for the day. o 确定当日优先制作的菜品。 o Inform the Purchasing dept of any supplies that need to be requisitioned for the day's tasks. o 如需申领物资，及时告知采购部。 o Transport supplies from the storeroom and stock in designated areas. o 从仓库领取物资，并摆放至指定区域。 o Inspect the cleanliness and organization of the line and work stations; rectify any deficiencies. Maintain throughout the shift. o 检查出餐线及各岗位的整洁与规整情况，及时整改问题，并在岗期间持续维护。 o Start prep work on items needed for the particular menu of the day. o 着手准备当日菜单所需食材。 o Organize all of the various prep items needed from different areas to ensure that all items are in place and ready for service. o 统筹各区域备料，确保所有食材就位，随时可供出品。 o Continue prep work after the meal period for the next meal service. o 餐段结束后，为下一餐期提前备料。 o Check Micros printer at the work station; ensure that it is in working order and there is enough paper available for the shift. o 检查岗位收银订单打印机，确保设备正常、打印纸充足。 o Prepare all menu items following recipes and yield guides, according to department standards. o 依照食谱与出餐标准制作各类菜品，符合部门规范。 o Inform the Executive Chef of any shortages and ensure replenishment before the item runs out. o 食材即将短缺时及时告知行政总厨，确保及时补库。 o Inform F&B service staff of exhausted items and amount of available menu specials throughout the meal period. Act to rectify any exhausted items ASAP o 餐期内及时告知前厅服务人员售罄菜品及特色菜品余量，尽快补充断供菜品。 o Communicate any assistance needed during busy periods to the Executive Chef to ensure optimum service to guests. o 营业高峰期及时向行政总厨反馈支援需求，保障服务品质。 o Inform chefs & service staff of any excess items that can be used in daily specials or elsewhere. o 告知后厨及前厅人员富余食材，用于当日特色菜品或其他用途。 o Maintain proper storage procedures as specified by Hygiene Department and hotel requirements. o 按照卫生部及酒店规定执行食材存放规范。 o Minimize waste and maintain controls to attain forecasted food cost. o 减少食材损耗，把控成本，达成预估食品成本指标。 o Ensure outlet chefs Disinfect and sanitize cutting boards and worktables. o 督促各档厨师对砧板、工作台进行消毒杀菌。 o Transport empty, dirty pots and pans to the pot wash station. o 将空置、使用后的锅具运送至洗锅区。 o Direct and assist Stewards in order to make clean up a more efficient process. o 指导并配合管事部人员，提升清洁工作效率。 o Breakdown workstation and complete closing duties according to department standards: o 按照部门标准收岗，完成班后收尾工作： o Return all food items to the proper storage areas. o 将所有食材归置到对应储存区域。 o Rotate all returned product. o 遵循先进先出原则整理归库食材。 o Wrap, cover, label and date all items being put away. o 食材密封加盖，张贴标签并标注日期。 o Straighten up and organize all storage areas. o 整理各类储存区域。 o Clean up and wipe down food prep areas, reach-ins/walk-ins and shelves. o 清洁擦拭备餐区、冷藏柜、冷库及置物架。 o Return all unused and clean utensils/equipment to the specified locations. o 将未使用且清洁完毕的厨具、设备放回指定位置。 o Ice down hot items from the steam table, so they cool quickly. o 将保温餐台内的热食做降温处理，加速冷却。 o Turn off all equipment not needed for the next shift. o 关闭下一餐段无需使用的设备。 o Restock items that were depleted during the shift. o 补充当班消耗的物资。 o Review status of work and follow-up actions required with the section chefs before leaving. o 下班前与各档厨师核对工作完成情况及后续待办事项。 o Successful completion of the Capella Hotel Group training/certification process. o 顺利完成嘉佩乐酒店集团相关培训及考核认证。 Talent Profile 能力&技能需求： ­ Knowledge of and ability to produce many different types of Pastries and Bakery products ­ 精通各类面点及烘焙产品制作技艺，可独立完成出品。 ­ Exquisite presentation of all items for all areas, especially plated desserts ­ 所有出品造型精致，尤其擅长盘饰甜点的摆盘呈现。 ­ Amazingly creative buffet presentations and set ups ­ 富有创意，擅长自助餐甜品区的造型设计与场景布置。 ­ Dedicated to staff training and excellent training skills, hands on. ­ 重视员工培训，实操能力突出，擅长实操教学。 ­ Ability to solve problems and provide alternatives as and when required ­ 具备问题处理能力，可按需提供备选方案。 ­ Able to sustain long working hours and high-pressure environment ­ 能够适应长时间工作及高压工作环境。 ­ Pleasant, calm and composed at all times 始终态度亲和，处事沉稳冷静。

[岗位职责] 1.认真贯彻执行公司采购管理规定和各项制度; 2.协助财务总监按照各部门之需要、每月食材报价单统计及采购有关之物料用具，以配合不同部门在不同要求情况下之需求; 3.全面负责酒店各项物资的采购、负责采购部的一切日常工作，确保各项采购任务完成; 4.协调采购部门与其他部门密切合作，参与服务合同的商讨，采购合适的物品; 5.调研开发优质的供货渠道，每月开展市场调研获取最合适的价格; 6.熟悉各类采购协议，掌握采购物资制作、加工周期,能定制合理采购周期; 7.制定年度合理采购计划,保障各类采购物资的及时供应; 8.酒店内部招标材料的整理及招标参与的供应商是否有关联性，检查核验。

岗位要求： 1、贯彻国家工程安全规范（《施工现场临时用电安全技术规范》），制定工程维修安全操作规程（如高空作业、有限空间作业），确保施工合规率 100%。 2、统筹年度工程维保计划，每周召开工程调度会，协调多班组施工冲突（如强电与空水作业区域避让）。 3、每月组织工程安全检查（配电房、水泵房、施工现场），对线路老化、设备漏油等隐患签发《整改通知书》，跟踪闭环率 100%，重复报修率控制在 5% 以内。 4、配合安保部制定应急预案，在火灾、跑水事件中负责切断电源 / 水源、启动备用发电机，10 分钟内到达现场指挥工程处置。 5、确保特种作业人员（电工、焊工）100% 持证上岗，对接质监局完成特种设备年检（电梯每月维保、锅炉每年安检），确保证件齐全有效。 6、制定工程部年度培训计划（强弱电安全操作、空水系统维护），每季度组织实操考核（合格率≥100%），培养技术骨干 5 名以上。 7、分析维修成本数据，推动节能降耗（如设备能效优化、耗材集中采购），年度维修成本控制在预算 ±5% 以内。 8、完成上级领导下达的相关工作。 任职资格： 1、大专及以上学历； 2、5年以上工程管理工作经验，有较强的专业技术； 3、有优秀的组织协调能力和管理经验，熟悉酒店基本管理制度及业务规章。

岗位职责： 1. 品牌与策略管理：负责酒店整体品牌形象维护与标准化落地，严格执行集团品牌VI规范；结合酒店经营目标，制定年度、季度市场传讯策略及宣传计划，统筹传播预算，定期完成营销数据复盘与效果分析。 2. 公关媒介运营：搭建并维护本地媒体、达人、政企、行业协会资源体系；负责酒店新闻稿撰写、发布与媒体对接，落地探店、专访、品牌活动等公关工作；建立舆情监控机制，及时处理负面评价及品牌舆情危机，维护酒店口碑形象。 3. 新媒体内容运营：统筹酒店微信、抖音、小红书、大众点评等全平台自媒体矩阵运营，制定内容日历，负责图文、短视频、直播等内容策划、审核与发布；打造酒店特色营销内容，提升账号曝光、粉丝量及产品转化。 4. 营销活动宣传：联动客房、餐饮、宴会等业务部门，负责节日活动、新品上市、婚宴、年会、主题营销等全品类活动的预热宣传、现场推广及后期结案，赋能门店产品销售。 5. 物料与资源管理：统筹酒店所有线上线下宣传物料的设计、制作、审核与管控，搭建酒店素材资源库；对接供应商、异业合作渠道，整合宣传资源，控制宣传成本。 6. 团队与日常管理：负责传讯团队日常管理、工作分配、培训及绩效考核；整理归档媒体合作、达人合作、营销结案等各类台账，按时提交月度、季度工作总结；配合酒店VIP接待、大型活动宣传等临时工作。 任职要求： 1.具有五年以上酒店工作经验，并有三年以上市场传讯工作经历； 2.全面了解并掌握酒店的设施设备、各种服务项目、产品特点、酒店经营方针及销售策略等； 3.掌握新闻、广告、宣传等专业知识，熟悉营销和推广业务，了解旅游业现状及酒店管理知识，掌握公共关系学、心理学、行为科学等基础知识； 4.了解政府有关政策、法律和条款规定； 5.熟练使用英语，具有较强的外语会话和写作能力； 6.具有广泛的社交活动能力和较强的组织协调能力； 7.具备良好的专业公关素养

【岗位职责】 1、负责冷菜间的日常运营管理，确保冷菜出品质量、卫生标准及食品安全符合酒店要求； 2、制定冷菜菜单，研发新菜品，定期更新菜品搭配，提升菜品创新性与市场竞争力； 3、监督冷菜制作流程，控制食材成本，合理规划原料采购与库存管理； 4、培训并指导冷菜厨师团队，提升团队专业技能与工作效率； 5、严格执行食品安全与卫生管理制度，确保冷菜间环境、设备及工具的清洁与消毒； 6、协调与其他厨房部门的工作配合，确保出菜效率与整体运营顺畅； 7、处理客户对冷菜的特殊需求或投诉，及时调整并优化服务流程。 ； 8、开展员工培训，指导员工工作。 【岗位要求】 1、具备扎实的冷菜制作技能，熟悉各类冷菜工艺及摆盘技巧； 2、有较强的菜品创新能力，能根据市场需求调整菜品结构； 3、具备团队管理经验，能够有效协调与激励团队成员； 4、熟悉食品安全法规及厨房卫生管理标准，持有相关健康证明； 5、工作细致认真，责任心强，能适应高强度工作环境； 6、具备良好的沟通能力与抗压能力，能灵活应对突发情况。

Position Overview 岗位概述： To assist and support the Director of F&B in the seamless running of the Banquet in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability. 协助餐饮总监开展宴会的日常工作。为客人提供高效便捷的服务，积极主动地提高餐厅的运营收入和利润。 The Role 岗位职责： o Implement Standards operational procedures to suit the concept and regulate the service. o 制定适合会厅的服务流程和标准 o Ensure all the staff have a thorough product knowledge by means of regular colleague training sessions and tests o 确保所有员工菜品知识的培训与测试 o Conduct regular strategy update meetings. o 制定运营战略，更新会议 o Handle customer complaints efficiently and reply promptly o 能高效礼貌的回复或者处理投诉 o Monitor guest feedbacks and make action plan o收集客人的反馈制定处理计划 o Oversee service sequence and ensure the guest experience is smooth o 督促员工按照服务流程为客人提供服务，确保客人的用餐体验 o Protect the health, safety and well-being of guests and colleagues. o 证所有用餐客人和员工的人身安全与安全 o Adhere to any reasonable request or change to working time or area, within the parameters set out by company standards. 能随机应变处理客人的合理需求 o Comply with company grooming standards. o 遵守公司的仪容仪表 o Liaise with the different departments on the smooth running of the operation (sales, marketing, housekeeping, stewarding…)与 公司的其它部门保持紧密合作（销售部，市场部，房务部，管事部） Talent Profile 能力&技能需求： o Clear understanding of service sequence o 完全了解服务流程 o Strong communication skills both verbally and written o 较强的听写能力 o Be a team leader o 团队领导者 o Complaint handling o 处理投诉 o Leading by example o 树立榜样 o English speaking o 英语口语

【岗位职责】 1、负责酒店厨房案板区域的日常操作，包括食材的切配、分装及保鲜工作 2、按照厨师要求准确完成食材的预处理，确保备料及时、规格统一 3、维护案板区域卫生清洁，严格执行食品安全标准及操作规范 4、协助厨师进行食材库存管理，定期检查原料新鲜度并合理使用边角料 5、配合厨房团队完成高峰时段的出餐保障工作 【岗位要求】 1、具备基础刀工技能，能熟练使用各类厨房刀具 2、了解常见食材特性及保存方法，有食品卫生安全意识 3、能适应早晚班次轮换及高强度厨房工作环境 4、具有团队协作意识，服从厨师长工作安排

工作职责： • 负责订单到收款全流程业务，包括收款认领、账款催收、银行对账等 • 为内部客户、供应商及外部客户提供财务服务支持 • 按需参与财务工作流系统的开发与优化实施 • 使用指定系统程序完成数据录入或通过技术工具批量导入 • 整合数据并编制、复核及稽核各类财务报表 •在有限指导下独立处理复杂行政/技术/客诉事务，仅将重大疑难问题提交上级 • 具备跨部门协作沟通能力 • 有酒店/餐饮行业经验者优先 • 其他指派工作 任职资格： • 最低教育程度：本科及以上学历 • 最低经验年限：1－2 年相关工作经验 • 最低管理经验年限：0－1 年

【岗位职责】 1、协助日常招聘工作，建立用工渠道及人才储备库 2、负责办理普通员工的入职、离职手续, 及人事变动的相关工作 3、全面协助人力资源政策的执行、人事手续的办理、员工活动的开展等人力资源的各方面工作 4、与各部门保持良好的沟通，并良好的执行和完成人力资源负责人安排的各项工作 【岗位要求】 1、大专以上学历，2年以上五星级国际酒店相关工作经验优先 2、良好的英语表达能力；较强的自学能力、沟通和表达能力 3、思维敏捷，喜欢创新及挑战，有较强的抗压能力

岗位职责： 1. 协助市场销售总监制定并实施酒店的市场营销策略，完成销售目标； 2. 负责开发并维护客户资源，包括旅行社、企业客户、会议团队等； 3. 分析市场动态和竞争对手情况，提出针对性的销售方案； 4. 带领销售团队完成销售任务，监督团队日常工作，提升团队绩效； 5. 协调与其他部门的工作，确保客户需求得到及时响应； 6. 参与酒店品牌推广活动，提升酒店知名度和美誉度； 7. 完成上级交办的其他相关工作。 任职要求： 1. 本科及以上学历，市场营销、酒店管理、商务管理等相关专业优先； 2. 5年以上酒店行业销售经验，3年以上团队管理经验； 3. 熟悉酒店市场销售流程，具备丰富的客户资源和市场开拓能力； 4. 具备较强的数据分析能力，能够制定并执行有效的销售策略； 5. 优秀的沟通协调能力、团队管理能力及抗压能力；

工作职责 1. 严格执行锅炉系统的日常巡检与参数监控，实时记录运行数据，确保设备稳定运行。 2. 负责锅炉水质的日常检测与处理，保障水质符合国家标准，预防设备结垢与腐蚀。 3. 定期对锅炉及附属设备进行维护保养，及时排查并处理潜在故障，降低设备故障率。 4. 严格遵守特种设备安全操作规程，做好设备运行日志与交接班记录，确保操作合规性。 任职要求 1. 持有有效的《特种设备作业人员证》（锅炉司炉证）及空调压力容器操作证，证件在有效期内。 2. 具备2年以上锅炉设备操作与维护经验，熟悉酒店类锅炉系统的运行特性者优先。 3. 掌握锅炉安全运行的基本知识，能独立处理常见设备故障，具备应急处置能力。 4. 工作严谨细致，责任心强，能适应轮班制工作安排。

工作职责 1. 负责配电房设备的日常巡视与运行状态监控，严格执行设备巡检流程并做好记录。 2. 按规范操作配电设备，确保电力系统稳定运行。 3. 及时发现并处理设备异常情况，对突发电力故障进行快速响应与初步排查。 4. 维护配电房环境整洁，做好设备清洁、防潮等日常保养工作。 任职要求 1. 持有高压电工特种作业操作证，具备扎实的电气基础知识。 2. 有2年以上配电房值班经验，熟悉高低压配电设备的原理与操作规范。 3. 具备良好的安全意识，严格遵守电力安全操作规程，能独立处理常见电气故障。 4. 工作责任心强，能适应倒班制，具备较强的应急处理能力。

确保正确使用设备和化学剂。 核算客人洗衣的成本，并确保准确及时的寄出。 坚持酒店安全制度、紧急情况处理规定和程序。 具有团队意识。 熟知洗衣房机器操作流程。 帮助布巾室的员工分拣破损布巾。