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Tel招聘电话: + 86 (898) 36303333-转人力资源部
Cellphone招聘手机:+86 18689858360 (微信同号)
(working period
is 8:30AM-5:30PM in working days工作时间为工作日上午8点30分至下午5点30分)
Email招聘邮箱: hr@ichaikou.com
Responsibilities
工作职责
1. Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
2. Provides a courteous and professional service at all times;
3. Facilitate the process of producing food from scratch to final produce which comply to strict hygiene standard and according to recipe;
4. Help in keeping par stocks and to ensure sufficient supplies at all times.
1. 与其他同事积极灵活地合作,以酒店的总体业绩和客人的满意为重点;
2. 服务中保持礼貌专业;
3. 按照食谱优化生产流程并严格遵守相关卫生标准;
4. 帮助保持标准库存并确保库存充足。
Preferred Qualification and Skills
优先考虑的资格与技能
1.High school education, cooking school or culinary institute education or equivalent experience;
2.Mandarin speaking is a must and work authorization in China is required.
1.食品烹饪相关高中学历或相关工作经历;
2.能够讲普通话及具备在中国工作的许可。
岗位职责:
Delight Guest和悦宾客
1.Practice the service culture SHINE with Service Essence Training
对客服务中践行《服务精髓》中SHINE的服务文化要求
2.Solve the guest complaints with service culture E-Leap within Service Recovery Training
当客人向我们表达不满情绪时及时担负责任,并践行《服务补救》中的E-LEAP服务文化原则
3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards
个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准
4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
严格遵守服务流程和品牌标准,向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度
5.Recognizes superior quality products, presentations and flavor.
注重食品的质量,呈现方式及风味
6.Maintains food preparation handling and correct storage standards.
做好备菜及履行正确的贮藏标准
7.Maintains purchasing, receiving and food storage standards.
维持采购,收货及食品贮藏标准
8.Ensures compliance with all local, state and federal (Health Department) regulations.
确保遵守当地政府(卫生部门)的规定
9.Ensure that all food prepared is served according to hotel standards and practices.
确保所有食品的准备服务是根据酒店的标准业务
10.Check kitchen equipment making sure they are in good working condition, follow-up equipment that needs repairing or additional spare parts, replacement or disposal.
检查厨房设备确保他们运作正常,哪些设备需要修理,多余的部分归还
11.Initiate purchase requisitions for kitchen equipment, spare parts or food items needed.
对厨房设备,部分所需要的食品开始打采购单
12.Check and follow up cleanliness of all kitchen equipment, spare parts or food items needed.
检查所有厨房设备的清洁,食品项目部分的需要
任职资格:
Good health
身体健康
Good communication
良好的沟通技能
Pleasant looking
五官端正
Fluent in both verbal &Mandarin
出色的普通话及英语的口语能力
Minimum 3 years in the same position 5 star hotel
至少3年五星级酒店同等职位工作经验
Thorough knowledge in Pastry / International Cuisine
深入了解中西方文化/国际烹饪
Positive attitude/role model Initiative
态度端正/有以身作则的意识
Innovation Oriented
富有创新意识
Customer Service Oriented
富有服务意识
Good interpersonal skills
良好的与人沟通的能力
Enthusiastic
热情
Organized 有条理