OperationalTo ensure that thedepartmental operation budget is strictly adhered to and that all costs arestrictly controlled.To assist Directorof Marketing carries out the operations and personnel management of the SalesDepartment.To ensure that allSales activities are managed effectively.To entertain keyaccounts when required.Build relationshipwith accounts based on “win –win” negotiations, problems solving and mutualtrust and to maximize potential business. To ensure all thereports are submitted in a timely manner.To entertain keyaccounts when required.To develop newaccounts and be able to build loyalty guestsTo travel toemerging market when required Training andDevelopmentEnergize JWMarriott Standards and ensure department implementation. Arrange thetraining session for the Sales Team. Conduct Rap sessionwith Sales Team at least once every quarter.To assist Directorof Marketing to set SMART GoalsTo assist Directorof Marketing to set up clear guidelines and expectation for each associates tofollow up on the progress.Ensure that allsales associates are conducting business according to The Marriott setguidelines. MarketingIdentify market needsand trends Monitor and analyseselected competitors’ sales promotions, activities and tactics.To provide constantfeedback by means of reports to improve the product and refine the services ofthe department and the entire hotel. Coordination withother departmentsResponsible in day to day liaison with otherdepartments for smooth operations procedures in Sales. Prepare periodicreportsParticipate in the preparation of monthlyreport and other reports according to business needs. Office Etiquette& Business EthicsTo be a leader andcreate a strong professional relationship among the members of the Sales Team.Ensure that allassociates are properly dressed in uniform or business attire and the generalappearance are according to the hotel standard.To ensure that allassociates provide courteous and professional service at all times to clientsand other hotel employees.Make certain thatall associates are conducting business according to The Marriott guidelines andlocal law.In charge of theoverall conduct of the Sales team such as telephone handling, punctuality,compliance to the hotel rules, regulations and LSOP.To maintain anefficient filing system following the set guidelines.