●
Ability to input and access the data in
a computer
熟练使用计算机进行数据输入
●
Ability to maintain positive relations
with all inquiries.
积极应对所有问题,并维持良好关系
●
Ability to be well organized, maintains
concentration, think clearly and follow up.
具有良好的组织能力, 精力集中, 思路清晰并负责落实
●
Knowledge of Microsoft programs,
including Excel.
精通办公软件.包括Excel
●
Teaching knowledge of all Reservations
System
精通酒店预定系统
●
Ability to maintain discretion and
confidentiality of all guest and hotel information.
保持谨慎,并对所有客人信息保密
●
Ability to focus on guests and travel
agents needs, remaining calm and courteous.
礼貌并冷静对待客人及旅行社的所有需要
PERSONAL
ATTRIBUTES
职位要求
●
Ability to maintain hotel’s standards,
policies and procedures.
维持并执行酒店各项规章制度
●
Ability to prioritized and organize work
assignments; delegate work.
合理完成分配任务,独立工作
●
Ability to direct performance of
Reservation staff and follow up with corrections where needed.
直接管理并指导预定部日常工作,并落实各项工作到位
●
Ability to motivate staff and maintain a
cohesive team.
建立积极向上,团结互助的团队
●
Ability to ascertain staff training
needs and provide such training
提供与工作有关的所有培训
●
Ability to focus attention on details.
关注细节
●
Ability to be a clear thinker who can
remain calm and resolve problems.
冷静思考并解决问题
●
Ability to work well under pressure.
具有一定的抗压能力,且能按照要求完成工作.