job overview职位概述
· Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions, set up of food and beverage equipment, mini bar operations and assisting with the preparation of service.
通过准备食品,布置餐厅,准备餐饮设备,管理客房小酒吧和服务准备等支持工作来协助餐饮服务队伍的工作。
· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。
At Holiday Inn we want our guests to relax and be themselves which means we need you to:
· Be you by being natural, professional and personable in the way you are with people
· Get ready by taking notice and using your knowledge so that you are prepared for anything
· Show you care by being thoughtful in the way you welcome and connect with guests
· Take action by showing initiative, taking ownership and going the extra mile
在假日酒店®,我们希望宾客能尽情放松、做回自己,这意味着我们的团队成员要做到:
·展现真我:在与他人接触时真实自然、形象专业、积极乐观
·时刻准备:注意观察周围的事物,运用自己的知识,做好应对任何事情的准备
·体现关爱:对宾客关切周到、热诚欢迎并与他们心意相通
·积极行动:积极主动、尽职尽责并且要多做一步
Duties and Responsibilities工作职责
§Mise en Place and Food Preparation
准备食品
§Assist with receiving and storage of goods
协助接收和存储物品
§Clean and maintain equipment and premises
清洁并保持设备和物资的清洁
§Maintain hygienic standards and procedures
遵守卫生规范和程序
§Assist with the preparation of functions and service
协助职责和服务的准备工作
§Assist with cellar operations
協助酒窖的工作
§Assist with the preparation of an outlet for service including:
协助餐厅的服务准备工作:
o Cleaning of equipment
清洁设备
o Sorting of stores equipment
分类和存储设备
o Cleaning and maintaining glassware for service
清洁并保持玻璃器皿的清洁以备使用
o Cleaning and maintain flatware for service
清洁并保持餐具的清洁以备使用
o Cleaning and maintain china for service
清洁并保持瓷器的清洁以备使用
o Preparing waiter stations
准备服务台
o Preparing buffet service
准备自助餐台
o Preparing service equipment and materials
准备服务设备和材料
o Assisting with table preparation
协助餐台的准备工作
§ Mini Bar duties including:
客房小酒吧的工作:
o Filling mini-bar trolleys
整理小酒吧推车物品
o Checking used stock against issued stock
按发出的存货检查使用的存货
o Replacement of stock in accordance with mini-bar procedure
按照小酒吧程序更换存货
o Recording of replacement of stock
记录更换的存货
o Billing procedures in line with hotel policy
按酒店的制度计账
o Ordering of mini-bar items
小酒吧物品的订货工作
o Storing of mini-bar items
存储小酒吧物品
§ Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
· Attends and participates in daily briefings and other meetings as scheduled
参加和参与每日的例会和其它计划好的会议。
· Attends and participates in training sessions as schedule
参加和参与计划好的培训课程。